Satisfaction survey for Jira by Ovyka

With Ovyka Satisfaction for Jira, discover how to optimize your service levels continuously from adapted customer feedback.

• Define your own questions to measure customer satisfaction on various metrics.
• Discover the root causes of customer satisfaction and dissatisfaction,
• Based on the metrics, you can optimize your Jira Service desk requests, your knowledge base coverage and quality,
• Measure the evolution of satisfaction after configuration changes, to ensure they have a positive impact on customers.
• Compatible with Jira, and Jira Service Desk
• Statistics CSV export feature

Ovyka is also here to help you optimize your service levels with best practices. Feel free to contact Ovyka for advice and support.

• Iterative methodology to find key performance indicators (KPI) with Ovyka Satisfaction for Jira
• Expert best practices & methods to optimize your service levels, through proper usage of Jira and Jira Service Desk