Customers have installed this app in at least 206 active instances.
    by SnapbytesAtlassian Verified
    Snapbytes is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for JIRA Server 7.0.0 - 7.4.2 and more versions
    Versions available for JIRA Server 6.0-m04 - 6.4.14
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Snapbytes supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Manage your assets within JIRA. Link your issues with assets. Improve asset and inventory utilization. Powerfully Simple

    Manage your assets within JIRA. Link your issues with assets. Improve asset and inventory utilization. Powerfully Simple

    Improved Asset Utilization

    Flexible Imports and Easy Migration

    Fully Integrated with JIRA Service Desk

    Inventory management and asset tracking plug-in that provides control and visibility over the complete lifecycle of your assets. Link issues with your assets, create reports or filter issues with a custom field.

    Importing inventories via JSON or Excel is a breeze. Flexible import options allow you to easily create your asset and inventory structure.

    Assets and Inventory Management plug-in can be integrated with JSD as well as Core and Software. You can associate "Issues" with "Assets" allowing you to combine issue and asset management data for detailed analysis.

    More details

    Define attributes for your inventory/asset forms

    Define asset/inventory types using attributes

    Define your assets/inventories according to your own forms

    Import/Export via Excel or JSON

    Link your "Issues" with "Assets"

    Reports and Gadgets

    Issues Grouped by Assets Pie Chart

    Attribute Related Asset Issues Chart

    Asset Issues by Type Pie Chart

    Issue Status Distribution of Assets by Date Fields

    Issue Status Distribution of Assets by Asset Type

    Assets/Inventories by Type Chart

    Assets/Inventories and Related Issues

    JQL Functions

    User reviews

    Sign in to write a review
    by Martijn Boerwinkel on 2017-08-04
    Stable, clear, configurable and the learning curve is not so steep. We use it now for two months and we are very happy so far. Your money's worth. We started from the built-in forms and modified them according to our needs. Then we could import our assets from excel and it saved us a lot of time. Now we manage our asset tracking flow with this plugin and JIRA. Very friendly and helpful support as well.
    Was this review helpful?YesNo
    by Catherine S. Coughlan on 2017-07-10
    We have been using this plugin since its first release. It's easy to use and very flexible. It took a while to create our asset hierarchy structure as we required, but once done it is perfect. Maybe more documentation, or instruction videos could make it easier. Anyhow I like the new look and the new functionalities. The integration with Jira Servicedesk is very useful and works great for us. Thanks team Snapbytes!
    Was this review helpful?YesNo

    Hi Catherine,

    Thanks for the review.

    It is now easier to create asset hierarchy with the latest release (2.8.0) in which you can create "mostly used" asset schemes with single click.

    We always welcome feature requests from our customers and implement them as soon as possible.

    Best Regards,

    by Ian Juliff on 2017-03-17
    When will support for JIRA 7.3 be available?
    Was this review helpful?YesNo

    Hello Ian,

    Assets and Inventory Plugin for JIRA already supports JIRA 7.3

    Best Regards

    by Tomas Planas on 2016-08-16
    Great plugin to manage your assets on Jira. For the price this is the only plug-in on the market that had the features we required. We are using it to manage our assets in multiple locations, and to develop reports for upper management. Customer service is outstanding, the developers have helped us import our assets from our former system, and transition was seemless. Keep up the good work Tuncay.
    Was this review helpful?YesNo
    by Karen Zelenkovski on 2016-08-13
    We are extremely impressed at how good customer support is. They have implemented new features that we have asked for. This plug-in gets the job done for us. To the point and costs much less that other asset management add-ons. So glad that we tried it.
    Was this review helpful?YesNo


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    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Snapbytes is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 3.0.0 JIRA Server 7.0.0 - 7.4.2 Released 2017-08-19


    Major update for Assets and Inventory custom field


    Assets Multiselect custom field's technical architecture changed. Assets data are automatically populated without creating additional options in the background. This change was necessary for future custom field improvements.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Assets and Inventory Plugin for JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Assets and Inventory Plugin for JIRA. You're prompted to log into MyAtlassian. Assets and Inventory Plugin for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Assets and Inventory Plugin for JIRA versions compatible with your instance, you can look through our version history page.

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