Microsoft 365 for Jira & JSM (Teams & Outlook Integration)
OVERALL RATINGS
INSTALLS
7,925
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Key highlights of the appWork in Microsoft Teams and Outlook. Stay structured in Jira & JSM — fully connected
Work happens in collaboration
Give every work item its communication context. Across teams and workflows, communication stays connected to the Jira work item, so you can discuss and decide in Teams and Outlook, with full visibility in Jira.
All communication in one place
Teams conversations, Outlook emails, and meetings are embedded directly in the Jira work item or JSM request. You can view, reply, and keep all context in one place, visible to everyone involved, without switching tools.
Structure stays in Jira and shows up in Teams
Workflows, status changes, and actions from Jira and JSM appear directly in Microsoft Teams, surfaced to the right people in the right place. Take action directly in the conversation without switching back to Jira.
Supporting media
More details
Microsoft 365 for Jira connects Microsoft Teams and Outlook with Jira and Jira Service Management — bringing chats, emails, and meetings directly into your work items and requests.
A seamless integration that keeps communication connected to the work.
Start collaboration where work begins
- Start Teams chats, send Outlook emails or schedule meetings directly from Jira or JSM
- Chats can be created automatically — so every work item starts with a dedicated conversation
- Create Jira work items from Microsoft Teams or Outlook emails
Keep everything in sync
- Communication in Microsoft Teams and Outlook stays connected to Jira
- Updates are captured automatically — no copy-paste
Bring Jira into Teams
- Status changes and actions appear directly in Microsoft Teams
- Structured updates are shared with adaptive cards
- Share work items, portals, and boards
Internal ticketing / project management / incident management
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Microsoft 365 for Jira & JSM (Teams & Outlook Integration) integrates with your Atlassian app
Version information
Version 2.16.0•for Jira Cloud
- Release date
- Apr 21st 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial