871
Customers have installed this app in at least 871 active instances.
871
Customers have installed this app in at least 871 active instances.
    by InTENSO IT ExpertsAtlassian Verified
    InTENSO IT Experts is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for JIRA Cloud, JIRA Server 7.0.0 - 7.5.0 and more versions
    Versions available for JIRA Server 5.0 - 6.4.14
    Supported
    InTENSO IT Experts supports this app.

    Get support

    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Supported
    InTENSO IT Experts supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    SMARTER. BETTER. FASTER. Create JIRA issues from templates

    SMARTER. BETTER. FASTER. Create JIRA issues from templates

    Use variables in templates

    Create JIRA issues from templates

    Create subtasks from templates

    Variables allow templates to contain dynamic information (placeholders), and are only evaluated into actual values when the template is used during issue creation. Available now!

    When an issue is being created using the template, field values will be automatically inserted into the new issue. This allows you to create 'heavy' issues in up to 3 seconds! You can also autocomplete.

    Create and autofill subtasks with predefined values. When an issue is being created using the template, the field values will be automatically inserted into the new issue's subtask.

    Use placeholders in templates

    Create subtasks and Epics from templates

    Create JIRA issues from templates

    Variables allow templates to contain dynamic information (placeholders), and are only evaluated into actual values when the template is used during issue creation. You can select between static or dynamic variables.

    Create and autofill subtasks with predefined values. When an issue is being created using the template, the field values will be automatically inserted into the new issue's subtask. Works also for Epics in JIRA Software

    When an issue is being created using the template, field values will be automatically inserted into the new issue. This allows you to create 'heavy' issues in up to 3 seconds! You can use it as canned responses as well.

    More details

    #1 in creating issues from templates in JIRA. Looking for version for Server?

    Issue Templates covers entire process of creating new issues in JIRA. This is ITIL-friendly plugin.

    • Autocomplete will apply values from the selected template to a newly created issue
    • Copy Values from template will apply values from the selected template to a newly created issue.
    • Copy Subtask from template allows you to copy subtasks from templates
    • Variables in templates allows you to replace all occurrences of placeholders by replacing the value only once
    • Apply template will copy field's values from template to current issue

    Videos

    • How does Autocomplete work?
    • How does Copy Value work?
    • How does Copy Subtask work?
    • How to use variables?

    Read more from our blog:

    • Why people love templating?
    • What is the difference between version for Cloud and Server?
    • How to copy subtasks from templates on Cloud?
    • How to use variables in templates on Cloud?
    • How to autocomplete issue on Cloud?

    More details

    #1 in creating issues from templates in JIRA. Looking for version for Cloud?

    Issue Templates covers entire process of creating new issues in JIRA. This is ITIL-friendly plugin.

    Videos

    Read more from our blog:

    Reviews for cloud

    (34)
    Sign in to write a review
    by Sven Bergmann on 2017-09-08
    At first I had some problems with subtasks - couldn't get it work, but they quickly helped me with that (Remember to always add a postfunction yo your workflow!) Right now templates save tons of our time - allow to create issues with 10 subtasks at once and customize them by adding variables. The plugin quickly became essential in our work. Really recommend it
    Was this review helpful?YesNo
    by Ahmed Abdelaziz on 2017-07-29
    Its good, except for one Huge FLAW. You can not copy links from templates. Which renders this useless to many. So for example if you have several Subtasks that you want one to block another, you can not. You better off creating issues as "TEMPLATES" then use the clone native option in JIRA which gives you the ability to copy the Links
    Was this review helpful?YesNo
    InTENSO IT Experts

    Hi Ahmed, I assume that you use Cloud version. I agree that it would be great to have subtasks linking one another and we are adding it to our roadmap. I will update you as soon as it's ready.

    Regards, Milena

    by Lev Sturmer on 2017-07-26
    Amazing support, cool product!
    Was this review helpful?YesNo
    InTENSO IT Experts

    Thanks for your review! It's our pleasure to work with you, Lev :)

    Regards, Milena

    by Ivan P on 2017-06-13
    It is a perfect subtask creator and amazing support!
    Was this review helpful?YesNo
    InTENSO IT Experts

    Thanks! We're glad to hear that you like this product.

    Best regards, Milena

    by Mike Lastem on 2017-06-02
    This is exactly what I was looking for. New way of issue creation on JIRA Cloud works perfect. I just have one suggestion: please provide german translation for this plugin as we have mainly German users in our Jira.
    Was this review helpful?YesNo

    Reviews for server

    (34)
    Sign in to write a review
    by Sven Bergmann on 2017-09-08
    At first I had some problems with subtasks - couldn't get it work, but they quickly helped me with that (Remember to always add a postfunction yo your workflow!) Right now templates save tons of our time - allow to create issues with 10 subtasks at once and customize them by adding variables. The plugin quickly became essential in our work. Really recommend it
    Was this review helpful?YesNo
    by Ahmed Abdelaziz on 2017-07-29
    Its good, except for one Huge FLAW. You can not copy links from templates. Which renders this useless to many. So for example if you have several Subtasks that you want one to block another, you can not. You better off creating issues as "TEMPLATES" then use the clone native option in JIRA which gives you the ability to copy the Links
    Was this review helpful?YesNo
    InTENSO IT Experts

    Hi Ahmed, I assume that you use Cloud version. I agree that it would be great to have subtasks linking one another and we are adding it to our roadmap. I will update you as soon as it's ready.

    Regards, Milena

    by Lev Sturmer on 2017-07-26
    Amazing support, cool product!
    Was this review helpful?YesNo
    InTENSO IT Experts

    Thanks for your review! It's our pleasure to work with you, Lev :)

    Regards, Milena

    by Ivan P on 2017-06-13
    It is a perfect subtask creator and amazing support!
    Was this review helpful?YesNo
    InTENSO IT Experts

    Thanks! We're glad to hear that you like this product.

    Best regards, Milena

    by Mike Lastem on 2017-06-02
    This is exactly what I was looking for. New way of issue creation on JIRA Cloud works perfect. I just have one suggestion: please provide german translation for this plugin as we have mainly German users in our Jira.
    Was this review helpful?YesNo

    Pricing

    Pricing details are loading…

    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. JIRA Cloud apps are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    InTENSO IT Experts is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    InTENSO IT Experts is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    JIRA Cloud Released 2017-08-04

    Summary

    Fixed pricing model

    Versions

    Version 6.6.4 JIRA Server 7.0.0 - 7.5.0 Released 2017-09-18

    Summary

    Improvement & Bugfix release

    Details

    Adding comments on the transition screen is possible. A problem with German translation has been fixed. A new JQL function createdFromTemplate has been added. This feature is described in the documentation.

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Issue Templates for JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Templates for JIRA. You're prompted to log into MyAtlassian. Issue Templates for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Issue Templates for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Issue Templates for JIRA.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

    Similar apps