September 20, 2023 Minor version update

August 7, 2023 New Get started page

A redesigned onboarding process for Jira Admins. From now on, you can explore the app step-by-step to make the most out of templates functionality. See what you can learn with the new onboarding by visiting our documentation.

July 24, 2023 Security improvements

July 17, 2023 Minor version update

June 28, 2023 Public REST API

June 24, 2023 Data residency

May 8, 2023 Content Security Policy support

To ensure the highest security standards our team implemented Content Security Policy (CSP) on all web pages to prevent malicious scripts and unauthorised data access.

Apr 5, 2023 New dynamic variable type :number

Feb 15, 2023 New options for the Recreate issue action

• Decide whether to recreate child issues
• Decide whether to simply copy links or recreate linked issues

Jan 24, 2023 New advanced settings (allow customers and Marketplace apps to apply templates)

Our documentation

• Jira 9.10 compatibility

• Jira 9.10 compatibility

• Sub-task creation
• Template field with duplicated create issue screen in a full-screen mode
• Default template compatibility with an issue created from a link
• Variable description security fix
• Special characters blocking search and a variable in cascading select

• Sub-task creation
• Template field with duplicated create issue screen in a full-screen mode
• Default template compatibility with an issue created from a link
• Variable description security fix
• Special characters blocking search and a variable in cascading select

• Jira 9.8 compatibility
• Hide the "Template" field when no template is available

• The template is not visible in the list if the user has not opened it before
• "Get Started" screen error
• Compatibility of Issue Templates and Scriptunner at the Create Screen.
• Problem with autocomplete for "Checkbox" in different contexts.
• Displaying incorrect statuses for the "Create & Close" function
• No "Default Values" for issues created in the epic structure
• Problem with the "Create structure" function for sub-tasks

• Jira 9.8 compatibility
• Hide the "Template" field when no template is available

• The template is not visible in the list if the user has not opened it before
• "Get Started" screen error
• Compatibility of Issue Templates and Scriptunner at the Create Screen.
• Problem with autocomplete for "Checkbox" in different contexts.
• Displaying incorrect statuses for the "Create & Close" function
• No "Default Values" for issues created in the epic structure
• Problem with the "Create structure" function for sub-tasks

• Availability of "Issue creation criteria" for all Issue Types
• Initialization of the "Default Template" module
• Changing rank due to "Use as a Template"
• Checklist field autocomplete
• Problem with special characters in "Autocomplete" and Confluence macro
• Different "Set of Fields" at post-function
• "Use as a Template" for non-Jira Software users

• Availability of "Issue creation criteria" for all Issue Types
• Initialization of the "Default Template" module
• Changing rank due to "Use as a Template"
• Checklist field autocomplete
• Problem with special characters in "Autocomplete" and Confluence macro
• Different "Set of Fields" at post-function
• "Use as a Template" for non-Jira Software users

• Fixed problem where Issue cannot be created (no templated involved)

• Fixed problem where Issue cannot be created (no templated involved)

Fixes:

• Validating Use as a Template with “This issue only” option
• Revealing related fields configured by the “Dynamic Forms” application with the “Templates” field
• Saving new categories for templates
• Validating required variables
• Problem with applying Template for already edited Issues

Fixes:

• Validating Use as a Template with “This issue only” option
• Revealing related fields configured by the “Dynamic Forms” application with the “Templates” field
• Saving new categories for templates
• Validating required variables
• Problem with applying Template for already edited Issues

Improvements

• Data center requirements compatibility

Improvements

• Data center requirements compatibility

Fixes

• Problem with the "Get Started" screen
• Support for Insight field at Customer Portal
• Default adding Epic link field by "Use as a Template"
• Problem with two checklist fields on the screen

Fixes

• Problem with the "Get Started" screen
• Support for Insight field at Customer Portal
• Default adding Epic link field by "Use as a Template"
• Problem with two checklist fields on the screen

Fixes

• Iterating over a large link structure causing performance issues
• The epic link does not work with autocomplete functionality
• User data does not propagate to subtasks and stories under epic
• Problem with showing the variable panel when the default template is enabled

Fixes

• Iterating over a large link structure causing performance issues
• The epic link does not work with autocomplete functionality
• User data does not propagate to subtasks and stories under epic
• Problem with showing the variable panel when the default template is enabled

• Problems with applying variables
• Issue security in manage templates screen
• Issues with checklist plugin

• Problems with applying variables
• Issue security in manage templates screen
• Issues with checklist plugin

Improvements

• Compatibility with Jira 9
• REST API for setting transition screen

Fixes

• Wrong scope for cloned template
• Copy subtask post function
• Slider "Links/subtasks duplication"

Improvements

• Compatibility with Jira 9
• REST API for setting transition screen

Fixes

• Wrong scope for cloned template
• Copy subtask post function
• Slider "Links/subtasks duplication"

• Added message on Apply Template screen if the Template field is missing from edit screen

• Fixed an autocomplete performance issue when using a template
• Fixed an issue where a global variable created by a project administrator is not accessible to other users
• Fixed a bug causing subtasks to not inherit issue security
• Fixed Oracle CLOB errors occurring during app update
• Fixed an issue with the support file not being generated

• Added message on Apply Template screen if the Template field is missing from edit screen

• Fixed an autocomplete performance issue when using a template
• Fixed an issue where a global variable created by a project administrator is not accessible to other users
• Fixed a bug causing subtasks to not inherit issue security
• Fixed Oracle CLOB errors occurring during app update
• Fixed an issue with the support file not being generated

Fixes

• Fixed problem with indexing recreated subtasks

Fixes

• Fixed problem with indexing recreated subtasks

• Added Jira 9 compatibility

• Autocomplete fix for Cascading Select on Create Issue Screen
• Minor fixes

• Added Jira 9 compatibility

• Autocomplete fix for Cascading Select on Create Issue Screen
• Minor fixes

• Bulk operations in Template Navigator
• New feature "Use as a template"
• New type of user variable "cascading select"
• Better template category management
• New feature "Create and Close"

• Bulk operations in Template Navigator
• New feature "Use as a template"
• New type of user variable "cascading select"
• Better template category management
• New feature "Create and Close"

Fixes:

• Performance improvement
• Problem with user variables

Fixes: * Problem with the Insight Object * Problem with the Cascading Select * Availability for Service Managment Projects affects settings for Software Projects

Fixes: * Problem with the Insight Object * Problem with the Cascading Select * Availability for Service Managment Projects affects settings for Software Projects

Improvement

• Possibility to define which user groups see Issue Templates menu in the top navigation

Fixes

• JEditor renderer does not work for autocomplete.
• Set assignee on sub-task feature when turned on is also working in all projects.
• The criteria defined in JQL for a subtask, even if they are met, do not allow its creation. Sub-task creates correctly when JQL is empty.
• If the template has a component selected and the field is added to Set of fields, it does not display the value in the list on the issue.
• Template does not load correctly when time tracking hours are not a whole number. Variables do not show.
• Unable to remove a default template which was created in the old version of Issue Templates app

Improvement

• Possibility to define which user groups see Issue Templates menu in the top navigation

Fixes

• JEditor renderer does not work for autocomplete.
• Set assignee on sub-task feature when turned on is also working in all projects.
• The criteria defined in JQL for a subtask, even if they are met, do not allow its creation. Sub-task creates correctly when JQL is empty.
• If the template has a component selected and the field is added to Set of fields, it does not display the value in the list on the issue.
• Template does not load correctly when time tracking hours are not a whole number. Variables do not show.
• Unable to remove a default template which was created in the old version of Issue Templates app

Fixes

• Performance problem when Issue Templates Notification Panel is enabled
• Setting the incorrect focus on the Create Issue screen when User Variables and Insight custom field are added to the screen

Fixes

• Performance problem when Issue Templates Notification Panel is enabled
• Setting the incorrect focus on the Create Issue screen when User Variables and Insight custom field are added to the screen

Fixes

* Problem with the visibility of field "Template" on Customer Portal

* "Apply Template" doesn't work when called from Jira Software Board

* Problem with Group picker when the read-only mode is used.

Fixes

* Problem with the visibility of field "Template" on Customer Portal

* "Apply Template" doesn't work when called from Jira Software Board

* Problem with Group picker when the read-only mode is used.

Features

* System and User Variables (Static & Dynamic Variables redesigned).

New user variable: Multiline text. User Variables are supported now on Customer Portal

Fixes

* Problems with supported custom field: Celix Solution Zones

* Problem with post function Copy Sub-task

* Problem with "Epic Link" when using Direct Template

* Invalid date calculation when using $PARENT_DUE_DATE

* Required on custom field "Template" not working

Features

* System and User Variables (Static & Dynamic Variables redesigned).

New user variable: Multiline text. User Variables are supported now on Customer Portal

Fixes

* Problems with supported custom field: Celix Solution Zones

* Problem with post function Copy Sub-task* Problem with "Epic Link" when using Direct Template

* Invalid date calculation when using $PARENT_DUE_DATE

* Required on custom field "Template" not working

Fixes

- Problem with Zones app provided by celix Solutions.

- The app doesn't enable after upgrade to version 7.12.

Fixes

- Problem with Zones app provided by celix Solutions.

- The app doesn't enable after upgrade to version 7.12.

Fixes

- Autocomplete with an alternative source configuration doesn't work after update to 7.12

- Customer Request Type doesn't work in Autocomplete

- Autocomplete and Copy don't work for Insight Objects and Insight Referenced Object

Fixes

- Autocomplete with an alternative source configuration doesn't work after update to 7.12

- Customer Request Type doesn't work in Autocomplete

- Autocomplete and Copy don't work for Insight Objects and Insight Referenced Object

Features

* Creating Issues hierarchy (Sub-tasks, Epic-Stories, Linked Issues) using new post-function "Create Structure"

* New Event Log Notification Panel & Event Log Browser

Fixes

* Problem with field labels on the Customer Portal when Issue Templates is used

* Translations missing

* Problem with "date holding" static variables

* Problem with REST API endpoints authorization

Important: Three post-functions "Create Issues", "Copy Sub-tasks", and "Copy from Epic" have been deprecated.

Features

* Creating Issues hierarchy (Sub-tasks, Epic-Stories, Linked Issues) using new post-function "Create Structure"

* New Event Log Notification Panel & Event Log Browser

Fixes

* Problem with field labels on the Customer Portal when Issue Templates is used

* Translations missing

* Problem with "date holding" static variables

* Problem with REST API endpoints authorization

Important: Three post-functions "Create Issues", "Copy Sub-tasks", and "Copy from Epic" have been deprecated.

Problem with Cascading Select when applying a template has been fixed.

Problem with Cascading Select when applying a template has been fixed.

The problem with supporting JEditor Renderer has been fixed.

The problem with supporting JEditor Renderer has been fixed.

Problem with "Apply Template" has been fixed

Problem with "Apply Template" has been fixed

Problem with the configuration page has been fixed

Problem with the configuration page has been fixed.

The following improvements have been made:

* Default Template feature improvement: defining default template for transition screens

* New option "Respect availability settings" in "Copy Value" post function

The following bugs have been fixed:

* Problem with "setFocusOnSummary"

* Problem with timeouts when autocompleting "Create Issue" form under IE and Edge

The following improvements have been made:

* Default Template feature improvement: defining default template for transition screens

* New option "Respect availability settings" in "Copy Value" post function

The following bugs have been fixed:

* Problem with "setFocusOnSummary"

* Problem with timeouts when autocompleting "Create Issue" form under IE and Edge

The following improvements have been made:

* Compatibility with Jira 8.4 has been added.

* Support for Dynamic Variables under Epic/Story structure.

* JQL Criteria for creating Stories under Epic.

* Changing the order how the users and groups from Availability Settings are interpreted.

The following bugs have been fixed:

* Issue Template incompatibility with Structure.

* Custom Field "Checklist" didn't work with the function "Apply Template".

* Multi-line text custom fields using wiki renderer didn't work correctly.

* Problems with applying custom field Customer Request Type.

* Unable to clone the values in "Scope" and "Stages" when cloning a sub-tasks template.

The following improvements have been made:* Compatibility with Jira 8.4 has been added.* Support for Dynamic Variables under Epic/Story structure.* JQL Criteria for creating Stories under Epic. * Changing the order how the users and groups from Availability Settings are interpreted.The following bugs have been fixed:* Issue Template incompatibility with Structure.* Custom Field "Checklist" didn't work with the function "Apply Template".* Multi-line text custom fields using wiki renderer didn't work correctly.* Problems with applying custom field Customer Request Type.* Unable to clone the values in "Scope" and "Stages" when cloning a sub-tasks template.

The following improvements have been made:

* Compatibility with Jira 8.4 has been added.

* Support for Dynamic Variables under Epic/Story structure.

* JQL Criteria for creating Stories under Epic.

* Changing the order how the users and groups from Availability Settings are interpreted.

The following bugs have been fixed:

* Issue Template incompatibility with Structure.

* Custom Field "Checklist" didn't work with the function "Apply Template".

* Multi-line text custom fields using wiki renderer didn't work correctly.

* Problems with applying custom field Customer Request Type.

* Unable to clone the values in "Scope" and "Stages" when cloning a sub-tasks template.

The following improvements have been made:* Compatibility with Jira 8.4 has been added.* Support for Dynamic Variables under Epic/Story structure.* JQL Criteria for creating Stories under Epic. * Changing the order how the users and groups from Availability Settings are interpreted.The following bugs have been fixed:* Issue Template incompatibility with Structure.* Custom Field "Checklist" didn't work with the function "Apply Template".* Multi-line text custom fields using wiki renderer didn't work correctly.* Problems with applying custom field Customer Request Type.* Unable to clone the values in "Scope" and "Stages" when cloning a sub-tasks template.

The following bugs have been fixed: - Problem with creating issues when Create Criteria Query was defined in the sub-task template. - Dynamic variables didn't work in Jira 8.0.

The following improvement has been made:

• Support for fields: Original Estimate, Remaining Estimate, Security level .

The following bugs have been fixed:

• Template's name wasn't visible on the view issue screen.
• While using a template to create issues with links, the newly created issues were linked correctly between each other, but also got additional links to the issue in the TEMP project.

The following improvements have been made:

• NEW feature: Default templates for Jira and for Jira Service Desk.
• Support for Request Participants and Customer Request Type custom field .
• Performance improvements.

The following bugs have been fixed:

• Drop down list with templates was hidden on the Customer Portal after coming back to the request form.
• Component/s couldn't be copied from Task/Story to Sub-task using alternative source.
• Web links and Component/s couldn't be copied to Sub-task.
• Problem with Checklists for Jira app.

The following improvements have been made: * New JQL searcher has been added: issue in templateForIssue("issueKey"). It allows to find a template from which selected issue was created . * New JQL searcher has been added: issue in searchTemplates("", ""). It allows to find templates with selected attributes, such as templateName, category, projectAvailability etc. The following bugs have been fixed: * Epic creation was disabled when components were aded to the scope. * JQL on sub-task creation didn't work with using Apply template feature.

The following bugs have been fixed: * Wrong link to the documentation in the variables configuration. * JQL condition on sub-task couldn't be saved. * Using 'mailto' in the description on the create template screen didn't work. * Problem with $PARENT_COMPONENTS variable.

Changes connected with rebranding Intenso to Deviniti

New features have been added: * The small Issue Templates panel on the template has been added. It includes links to the configuration and to Scopes (for admins), information about template's status (enable/disable), number of issues created from the current template and a list with 5 last created issues. * Default scope for sub-tasks. The following bugs have been fixed: * Problem with translation of Select template custom field on Customer Portal in French language. * Creation error using the feature 'Use as a template' for issue type Epic. * Keys appear instead of labels in case of languages which weren't added to the intl_data.json * Static variable $PARENT_LABEL (in sub-task) didn't work in case of more than one label in the parent issue.

We have fixed several issues in this release

The 6.5.0 version brings many new features and changes like Alternative Source, Sample Templates or Events Log. Please read the full release notes here: https://intenso.atlassian.net/wiki/display/IT/Issue+Templates+6.5.0

To read full release notes click here.

Read the full release notes here

• We have added validation for scope selection on subtask level (summary field is required there)
• We have fixed issue with template selection on transition screen

Read the Release Note here.

We have fixed two issues:

• Sort order for templates is now working correctly
• The $USER_NAME variable is now working correctly

• Added templates of Epics. Read more here.
• Added support in autocomplete feature for Checklist for Jira

Read the full Release Notes here.

• New place for Scopes
• New place for Most Popular
• Assignee subtasks on parent edit
• New template has now disabled Jira Service Desk Flag by default
• Fixed issue with cloned templates
• Fixed issue with Default Template flag
• Fixed issue with execution of the same function to create new issue
• Fixed issue with disable function with subtasks

Full release notes are is here.

• You can now limit template's visibility to project categories
• We have fixed several issues

• Added version for Jira Cloud
• Added support for nFeed and Insight custom-fields to Copy feature
• Added dynamic DueDate to Copy Subtask post function
• Fixed issue with jQuery selector in Default Templates

• You can now apply template during issues import
• You can use Epic Name in autocomplete feature
• You can also get information about used template ID in Groovy script

We have fixed several bugs in this version:

• Issue with issue edit caused by ConcurrentModificationException exception
• Issue in the license checker
• Issue with nFeed customfields

Full Release Note is available here.

This version includes many changes and bugs fixing.

• Improved template's field view
• Added Template Tool panel on template issue
• It is now up to 80% faster
• Added new type of context - Users
• Bugs fixing

Read the full Release Notes.

Read the full Release Notes of the Gold Edition

Read the full Release Notes of the Gold Edition

Read the full Release Notes of the Gold Edition

Read the full Release Notes of the Gold Edition

Read the full release notes.

Read the full release notes.

• Fixed issue with templates in Customer Portal
• Fixed issue with Use as a template

• Templates Summary
• Templates Category

Read full Release Notes. This version is for Jira 7 only.