Toolkit Plugin for Jira

for Jira Server 8.5.0 - 9.13.1, Jira Data Center 8.5.0 - 9.15.0 and more
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Toolkit Plugin for Jira

Group issues by participant

Find trends that may be happening at an external site. Group issues by assignee or reporter email domain help visualize where issues may be hiding in the field. Also see which issues you've been involved in as well.

Highlight pending issues

Effective external collaboration requires timely followup to customers. The last public comment date field highlights issues that need an internal response from the product team.

Find high traffic issues

The Jira Toolkit Plugin highlights issues that receive a lot of comments and attachments. Add these columns to list view to easily see which issues may need attention or are taking a lot of collaborative work to resolve.

More details

The toolkit is a set of neat custom fields Atlassian developed for their own use, particularly when using JIRA for customer support.They provide a simple workaround for current limitations to JIRA or solutions to some idiosyncratic problems. Think of it as JIRA Custom fields sandbox if you will. It's also a showcase for how simple custom fields can be used get more out of your of JIRA, especially for filtering on information that would otherwise be unavailable.

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