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We're experiencing some serious performance issues — incoming emails can take up to an hour to be processed.

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  META-INF KFT

  Hi Andreas,

  Thank you for taking the time to share your feedback. We understand how disruptive delays in email processing can be, especially when you're relying on timely updates.

  We're aware that some users have experienced slower processing recently. Immediate measures have been put in place to bring processing time back to normal, and further optimizations are on the way.

  We couldn't find an open support ticket under your name for this issue. Could you please raise one through our Service Desk so our team can look into the details for your specific case?

  Best Regards,
  META-INF Team

Fantastic application and support! The customization that is possible with inbound workflows is incredibly beneficial for building flexible processes and accurate results. Very intuitive and well documented

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  META-INF KFT

  Hi Marcus,

  Thank you so much for leaving us a 4-star review! We’re delighted to hear that you had such a positive experience. Your feedback means a lot to our team and helps us continue improving.

  We truly appreciate your support, and we hope you will continue to have a positive experience with our app.

  Best Regards,

  META-INF Team

The migration process from DC to Cloud can be a handful because not everything is migrated and most of the configuration needs to be manually done afterwards. In our case we heavily use this add-on and it was a bit of a struggle but once setup it is a great solution for email integrations. It is very flexible and I must say that support is great. Would recommend, especially for new setups!

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  META-INF KFT

  Hi Yavor,

  Thank you for taking the time to share your feedback.

  We understand that moving from DC to Cloud can be complex. The two platforms work differently, which is why we were not able to fully automate it with the migration tool, and unfortunately, this will add extra effort during setup. We’re glad to hear you were able to get everything running despite this hurdle.

  It’s great to know the add-on is delivering value for your email integrations and that our support team could assist along the way.

  We truly appreciate your recommendation!

  Best Regards,

  META-INF Team