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Email This Issue

works with Jira Cloud, Jira Server 9.0.0 - 9.15.2, Jira Data Center 9.4.0 - 10.2.1 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appMail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

watch Email This Issue video

Email Issues - Manually, Notifications, Workflows

Send issues in Email to anyone, including email addresses of external users, internal users, issue participants, roles, groups, custom fields, and more. Trigger by manual Email button, Jira Events, or Post Functions.

Process emails - add issues, comments, or more

Process incoming emails - create or comment issues, upload attachment, trigger transition, set field, or completely ignore an email. Connect multiple email addresses to 1 project, achieve flawless support experience.

Extend Jira with advanced Email functionalities

Process Emails with our Next Gen Mail Handler, overview all in/outgoing emails, authenticate securely via OAuth2, create your company branded email templates, send out any issue details to whoever you want, and more...

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💌 Unleash the Email potential in your Jira!

Email This Issue for Jira (formerly called JETI) helps you keep in touch with all stakeholders inside or outside your company. Send them issues in emails in various ways, without having to switch to an email client. Process their emails, handle email to Jira communication through Jira issues, potentially with Service Management!

📝 Outgoing Emails

📬 Incoming Emails

👑 Other Features

See Complete feature list here.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Email This Issue integrates with your Atlassian product

Version information

Version 1.5.64-ACfor Jira Cloud

Release date
Dec 3rd 2024
Summary
Major improvements and bugfixes
Details
  • Support for rendering Assets field data in Email Templates
  • Attach the original email to an issue as an .eml file
  • The Administration Menu UI was improved for better performance and user experience
  • Mail Handler UI fix for Handlers with many connections
Payment model
Paid via Atlassian
License type
Commercial

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