Email This Issue
OVERALL RATINGS
INSTALLS
6,400
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appMail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Email Issues - Manually, Notifications, Workflows
Send issues in Email to anyone, including email addresses of external users, internal users, issue participants, roles, groups, custom fields, and more. Trigger by manual Email button, Jira Events, or Post Functions.
Process emails - add issues, comments, or more
Process incoming emails - create or comment issues, upload attachment, trigger transition, set field, or completely ignore an email. Connect multiple email addresses to 1 project, achieve flawless support experience.
Extend Jira with advanced Email functionalities
Process Emails with our Next Gen Mail Handler, overview all in/outgoing emails, authenticate securely via OAuth2, create your company branded email templates, send out any issue details to whoever you want, and more...
Supporting media
More details
💌 Unleash the Email potential in your Jira!
Email This Issue for Jira (formerly called JETI) helps you keep in touch with all stakeholders inside or outside your company. Send them issues in emails in various ways, without having to switch to an email client. Process their emails, handle email to Jira communication through Jira issues, potentially with Service Management!
📝 Outgoing Emails
- Send Manual Emails with a click
- Create custom templates, use advanced velocity scripts
- Send customizable Jira email Notifications when something happens to the issues (create, update, etc)
- Send Emails automatically in Workflow post function (transition)
- Use canned responses
📬 Incoming Emails
- Process incoming mails with our easy to use Mail Handler
- Filter Emails
👑 Other Features
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Email This Issue integrates with your Atlassian product
Version information
Version 1.5.64-AC•for Jira Cloud
- Release date
- Dec 3rd 2024
- Summary
- Major improvements and bugfixes
- Details
- Support for rendering Assets field data in Email Templates
- Attach the original email to an issue as an .eml file
- The Administration Menu UI was improved for better performance and user experience
- Mail Handler UI fix for Handlers with many connections
- Payment model
- Paid via Atlassian
- License type
- Commercial