Email This Issue

for Jira Cloud, Jira Server 9.0.0 - 9.15.2, Jira Data Center 9.0.0 - 9.16.1 and more
6,365 installs
  • Jira Service Management
  • Jira

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

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Email Issues - Manually, Notifications, Workflows

Send issues in Email to anyone, including email addresses of external users, internal users, issue participants, roles, groups, custom fields, and more. Trigger by manual Email button, Jira Events, or Post Functions.

Process emails - add issues, comments, or more

Process incoming emails - create or comment issues, upload attachment, trigger transition, set field, or completely ignore an email. Connect multiple email addresses to 1 project, achieve flawless support experience.

Extend Jira with advanced Email functionalities

Process Emails with our Next Gen Mail Handler, overview all in/outgoing emails, authenticate securely via OAuth2, create your company branded email templates, send out any issue details to whoever you want, and more...

More details

💌 Unleash the Email potential in your Jira!

Email This Issue for Jira (formerly called JETI) helps you keep in touch with all stakeholders inside or outside your company. Send them issues in emails in various ways, without having to switch to an email client. Process their emails, handle email to Jira communication through Jira issues, potentially with Service Management!

📝 Outgoing Emails

📬 Incoming Emails

👑 Other Features

See Complete feature list here.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy



Use mail handlers to customize incoming email processing. Create issue, comment issue, update issue fields, use regular expressions, and many more...