Email This Issue
OVERALL RATINGS
INSTALLS
6,264
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appMail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Email Issues - Manually, Notifications, Workflows
Send issues in Email to anyone, including email addresses of external users, internal users, issue participants, roles, groups, custom fields, and more. Trigger by manual Email button, Jira Events, or Post Functions.
Process emails - add issues, comments, or more
Process incoming emails - create or comment issues, upload attachment, trigger transition, set field, or completely ignore an email. Connect multiple email addresses to 1 project, achieve flawless support experience.
Extend Jira with advanced Email functionalities
Process Emails with our Next Gen Mail Handler, overview all in/outgoing emails, authenticate securely via OAuth2, create your company branded email templates, send out any issue details to whoever you want, and more...
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💌 Unleash the Email potential in your Jira!
Email This Issue for Jira (formerly called JETI) helps you keep in touch with all stakeholders inside or outside your company. Send them issues in emails in various ways, without having to switch to an email client. Process their emails, handle email to Jira communication through Jira issues, potentially with Service Management!
📝 Outgoing Emails
- Send Manual Emails with a click
- Create custom templates, use advanced velocity scripts
- Send customizable Jira email Notifications when something happens to the issues (create, update, etc)
- Send Emails automatically in Workflow post function (transition)
- Use canned responses
📬 Incoming Emails
- Process incoming mails with our easy to use Next Gen Mail Handler
- Manage Attachments
👑 Other Features
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Trust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerVersion information
Version 9.18.0-GA•for Jira Data Center 9.4.0 - 10.4.1
- Release date
- Feb 20th 2025
- Summary
- Improvements and bugfixes
- Details
What's new?
Improvements were made on Assets field rendering:
- Rendering now uses custom field context on Assets
- Added attribute filtering
What's fixed?
- Fixed some issues regarding Oracle Database
- Fixed restricted comment not being sent to recipients with permission
- Fixed comment adding error on Manual Email Screen
- Fixed error regarding custom fields with the same name appearing on Manual Email Screen
- Fixed attachment versioning
- Fixed test email sending error in Templates
- Fixed small UI bugs on Admin Screen
- Payment model
- Paid via Atlassian
- License type
- Commercial