5,115
Customers have installed this app in at least 5,115 active instances.
5,115
Customers have installed this app in at least 5,115 active instances.
5,115
Customers have installed this app in at least 5,115 active instances.
    by Decadis AGTop Vendor
    Decadis AG is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.10.0 - 8.9.0, Jira Data Center 7.10.0 - 8.9.0 and more versions
    Versions available for Jira Server 3.2 - 7.9.2
    Jira Data Center 6.3 - 7.9.2
    Supported
    Decadis AG supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Decadis AG supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Decadis AG supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    The top rated & complete automation solution for Jira: Limitless customization of workflows without the need to code

    The top rated & complete automation solution for Jira: Limitless customization of workflows without the need to code

    The top rated & complete automation solution for Jira: Limitless customization of workflows without the need to code

    Conditions & validators

    Create, transition & update issues

    Add comments

    Insert dependencies on field values, linked issues or subtasks, evaluate complex math formulas and much more using Jira expressions in JWT

    Create issues on transitions. Fast-track transition issues. Copy, set or update field values in current or related issues

    Add comments to target issues on transitions to keep everyone on track. Use plain text or optionally field codes to compose dynamic text

    Turn ideas into workflows: without code or scripts

    NEW! Rule-based automation in Jira: quick and easy

    Show live data in custom fields: never out of sync

    Extend workflows with powerful post functions, conditions and validators. Use conditional logic to meet advanced requirements and dependencies when creating, transitioning, and updating issues and fields.

    More details

    Set up complex processes and common tasks within minutes using our visual editor for event-based, scheduled and manual automation rules. Find lots of use cases for workflows and rules in our docs.

    More details

    Calculate values and show live data with our calculated fields. Use the full set of functions offered by JWT to enable even complex date, time and numeric calculations, as well as text compositions.

    More details

    Turn ideas into workflows: without code or scripts

    NEW! Rule-based automation in Jira: quick and easy

    Show live data in custom fields: never out of sync

    Extend workflows with powerful post functions, conditions and validators. Use conditional logic to meet advanced requirements and dependencies when creating, transitioning, and updating issues and fields.

    More details

    Set up complex processes and common tasks within minutes using our visual editor for event-based, scheduled and manual automation rules. Find lots of use cases for workflows and rules in our docs.

    More details

    Calculate values and show live data with our calculated fields. Use the full set of functions offered by JWT to enable even complex date, time and numeric calculations, as well as text compositions.

    More details

    More details

    🔔 Effective since 1st of April 2020 JWT for Jira Cloud became a commercial app. See the full details.

    Have you ever tried to update or create issues on a transition? Jira Workflow Toolbox solves even the most complex requirements you and your team might come up with.

    Conditions and validators to ensure your process quality, using

    Post functions to dismiss repetitive or manual work, e.g.

    See the full documentation.

    A feature comparison between Cloud and Server/Data Center can be found here.

    More details

    🆕 Now including automation rules! 🆕

    With JWT you have the full power for automating Jira at your fingertips.

    Solve even the most complex requirements you and your team can imagine with our key features:

    Level up your workflows with more than 50+ workflow functions to

    Use the same capabilities outside of workflows with

    Custom fields to pull live data from other issues and even web services, e.g.

    An expression parser with hundreds of easy to read and well-documented functions like

    Start your free trial today!

    More details

    🆕 Now including automation rules! 🆕

    With JWT you have the full power for automating Jira at your fingertips.

    Solve even the most complex requirements you and your team can imagine with our key features:

    Level up your workflows with more than 50+ workflow functions to

    Use the same capabilities outside of workflows with

    Custom fields to pull live data from other issues and even web services, e.g.

    An expression parser with hundreds of easy to read and well-documented functions like

    Start your free trial today!

    Reviews for cloud

    (181)
    Sign in to write a review
    by Bradley Davidson on 2020-05-18
    Very satisfied with JWT and the support provided. It has given us more transitions and flexibility in our workflows and let's us be as creative as we need to be.
    Was this review helpful?YesNo
    Decadis AG

    Thank you for the great feedback Bradley. Stay tuned for more things to come!

    Cheers,

    the xApps team

    by MAG-II on 2020-05-13
    I've been using JWT for 3 years and have been very satisfied with the product. The post function configurations are powerful and useful. Whenever I get stuck on something I am always able to receive effective support from JWT. Very happy to be subscribed to this Jira product.
    Was this review helpful?YesNo
    Decadis AG

    Thank you, Michael, for your kind words. It has been a pleasure to help you.

    by Peter Fjelsten on 2020-05-13
    I must say I am very disappointed by the fact that you launched this as a free app just to gather feedback without telling your users. I did not see anywhere that it was free only for a short period. You write about why this was launched as a free app on the marketplace: "The main intention was to gather feedback from you to identify: * what you like most about the Cloud version * which features we should focus on in our roadmap The feedback so far has been great and we would like to thank you for your honest opinions." We would never had installed the app had we known that 3 months later it would become a paid app. Yes, support has been great and the app is also working well - but this "bait and switch" tactic is unacceptable.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Decadis AG

    Dear Peter,

    thank you for your honest words. First of all, we are sorry that we cannot convince you with our product or rather its commercialization. We have been investing in JWT and its features for almost a decade (before there even was a cloud platform) and we are convinced that this investment is also necessary for the cloud platform, because in the Atlassian ecosystem cloud is the future.

    We think that we have been completely transparent in our communication since the launch of the app. We have announced the upcoming commercialization - a logical consequence in the Atlassian app market - on all available channels that we had at our hands, namely the marketplace and the app documentation, weeks in advance. See the official blog post.

    Due to the nature of free apps and data security (privacy laws), unfortunately we had no chance to get in touch with customers like you directly.

    We have been investing heavily in the development of the cloud derivate of JWT for over a year and commercialization was inevitable in order to subsidize this continuous development and provide our customers with a robust and future-proof solution.

    Furthermore, we accommodate our customers beyond the normal measure by offering a free grace period. All customers who have installed JWT for Jira Cloud prior to the pricing change will be able to use the service of the app for another 4 months without purchasing a subscription.

    Since you have been using the app, thank you for your praise for the great support and the good functionality. To live up to our own expectations and continue delivering first-class apps and support the pricing change was inevitable. It is sad to see you go as a customer and to receive a two star review, especially since you rather review a pricing aspects rather than a product.

    On that note, there is no full-fledged workflow extension available for free for the cloud.

    Best regards from the xApps team

    by Michal Nedela on 2020-05-04
    Great tooling for our JIRA SD. We are using JWT for last 2 years and their support was always quick and helpful. Always reacting in professional way to our questions.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Decadis AG

    Hi Michal,

    thank you so much for the great feedback! It's been shared with the entire team!

    Cheers,

    the xApps team

    by Wilson Hung on 2020-04-28
    Used it to automatically create subtasks on new issue creation. Ran into some questions and support was responsive. Work as advertised.
    Was this review helpful?YesNo
    Decadis AG

    Hi Wilson,

    thanks for you time to leave that helpful review!

    If you need help, you know where to find us!

    Cheers,

    the xApps team

    Reviews for server

    (181)
    Sign in to write a review
    by José Jiménez on 2020-05-27
    Excellent app and superb support.
    Was this review helpful?YesNo
    Decadis AG

    Hi José,

    thank you for the superb feedback!

    Stay safe,

    the xApps team

    by Daniel Bargallo on 2020-05-27
    It is an essential plugin for Jira, and now with included automations add-on. Great support too. Congratulations for the work done!
    Was this review helpful?YesNo
    Decadis AG

    Hi Daniel,

    thank you very much! We really appreciate your feedback!

    Stay safe,

    the xApps team

    by Shankar Narayanan on 2020-05-24
    We have received excellent support from JWT Support Guys! Truly wonderful features made possible because of JWT Add on. Delighted!
    Was this review helpful?YesNo
    Decadis AG

    HI Shankar,

    thanks for the great feedback! Were are more than delighted!

    Cheers from Koblenz,

    the xApps team

    by Floyd Goodell on 2020-05-13
    Outstanding app and fantastic customer service
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Decadis AG

    Hi Floyd,

    thanks for the outstanding review!

    Have a great day!

    the xApps team

    by Patrick R. on 2020-05-05
    One of the best Workflow Plugin! We use it extensively in our business processes and the Support is great! We've started to migrate all Workflows to JWT whenever it's possible.
    Was this review helpful?YesNo
    Decadis AG

    Hi Patrick,

    thank you for the great feedback! We'll make sure to share it with the entire team!

    Cheers from Koblenz and Sevilla

    Reviews for Data Center

    (181)
    Sign in to write a review
    by Christoph Thomas on 2020-05-18
    Many features, very helpful and fast support. Keep up the great work!
    Was this review helpful?YesNo
    Decadis AG

    Hi Christoph,

    thank you so much! The feedback has been shared with the entire team :-)

    Stay safe and cheers from Koblenz,

    the xApps team

    by Karla Karolina Cavalcanti de Lima e Silva on 2020-03-10
    Great add-on and excelent support! Thanks a lot, guys! And congrats for the great add-on!!
    Was this review helpful?YesNo
    Decadis AG

    Thank you so much for the encouraging words!

    This is what keeps us motivated in times like these!

    All the best from the xApps team

    by Gayathri Ravikumar on 2020-01-11
    Very useful tool! and most importantly great support! Thank you team
    Was this review helpful?YesNo
    Decadis AG

    Hi Gayathri Ravikumar,

    thanks for the kind words! They have been passed on the support team!

    Cheers,

    the xApps team

    by Jakob on 2019-12-10
    Great plug-in, we use it daily to automate complex workflows. But what is even more important, they have Einsteins in the support! Really helpful and problem-focused. Best recommendations.
    Was this review helpful?YesNo
    Decadis AG

    Hi Jakob,

    thanks for this fantastic review! Especially from our Einsteins in the support team!

    All the best,

    the entire xApps team

    by Andreas Hellwig on 2019-11-28
    Great Plugin and greater Support! THX a lot guys!
    Was this review helpful?YesNo
    Decadis AG

    Hi Andreas,

    thank you for the kind words. We really appreciate it!

    Cheers from the entire xApps team

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$5050 users$150100 users$300250 users$750500 & upAdditional pricing details
    50 users$250/year100 users$350/year250 users$750/year500 users$1,200/year750 users$1,500/year1000 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Decadis AG is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Decadis AG is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Decadis AG is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-03-31

    Summary

    Commercial release of JWT for Jira Cloud including fully custom field support

    Details

    Effective with this release, JWT for Jira Cloud becomes a commercial app. Read the full details here.

    New features

    • Support for setting or updating custom fields
    • Get started dialogue

    Improvements

    • Updated user interface
    • More reliable storing of workflow rule configurations

    Bug fixes

    • Several bug fixes

    Versions

    Version 2.9.0 Jira Server 7.10.0 - 8.9.0 Released 2020-04-23

    Summary

    New feature: Automation rules

    Details

    🆕 JWT now includes automation rules! 🆕

    A year ago we released our app Automation Toolbox to not only enable you to automate your daily work in Jira workflows but also match your business processes with automation rules listening to Jira's various events like field, issue, project, and system events.

    With the release of Jira Workflow Toolbox 2.9.0, Automation Toolbox will become an integral part of Jira Workflow Toolbox because we decided you should not need two apps for one common goal: Building the best processes to support your teams.

    While the name remains the same, you can go way beyond your Jira workflows.

    New features

    Improvements

    • A Get started page was added to serve as a central hub for accessing all JWT-related functions
    • An option to suppress the default Jira email subject prefix was added to the Send an email post function

    Bug fixes

    • Several bug fixes

    See the full release notes here.

    Versions

    Version 2.9.0 Jira Data Center 7.10.0 - 8.9.0 Released 2020-04-23

    Summary

    New feature: Automation rules

    Details

    🆕 JWT now includes automation rules! 🆕

    A year ago we released our app Automation Toolbox to not only enable you to automate your daily work in Jira workflows but also match your business processes with automation rules listening to Jira's various events like field, issue, project, and system events.

    With the release of Jira Workflow Toolbox 2.9.0, Automation Toolbox will become an integral part of Jira Workflow Toolbox because we decided you should not need two apps for one common goal: Building the best processes to support your teams.

    While the name remains the same, you can go way beyond your Jira workflows.

    New features

    Improvements

    • A Get started page was added to serve as a central hub for accessing all JWT-related functions
    • An option to suppress the default Jira email subject prefix was added to the Send an email post function

    Bug fixes

    • Several bug fixes

    See the full release notes here.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Jira Workflow Toolbox via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Jira Workflow Toolbox. You're prompted to log into MyAtlassian. Jira Workflow Toolbox begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Jira Workflow Toolbox versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Jira Workflow Toolbox.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Jira Workflow Toolbox via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Jira Workflow Toolbox. You're prompted to log into MyAtlassian. Jira Workflow Toolbox begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Jira Workflow Toolbox versions compatible with your instance, you can look through our version history page.

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