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I needed a way to solve for my issue with product and the support team responded immediately. The quick service and correct answers are encouraging to see as the team delivered exactly what was needed and in a timely fashion. Thanks for being there when needed!

After more than six months of use: - after getting used to the necessary macro to put the text into in order to have them numbered, it is working not more than fair. Main disadvantage is that during edit you DO NOT see the numbering. Support respons is under par: discovered bugs are not fixed after addressing them at support: (1) the use of arrow keys have annoying navigation effects (2) strange diacritical characters appear after publishing (fixed :-)) (3) Popups after every publication of your page

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  Appfire

  Hi Arnoud,

  We appreciate you sharing your experience after months of use! We know the macro-based approach takes some getting used to, and we’re always looking to make improvements. Some of the issues you’ve mentioned have been addressed, and we’re still working on the rest.

  For the annoying navigation effects when using arrow keys, we’re waiting on Atlassian’s side—you can track their progress here: CONFCLOUD-80278. We’ll keep pushing for updates and refining the app in the meantime.

  If you ever need help or have more feedback, our support team is at our support portal. Thanks again for sticking with us!

  Kind regards,

  Paweł, Customer Success Team at Appfire

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