Comala Document Management

Functionality of the app is great and it works well. Setting up new workflows is another story, as it lacks a few quality of life features - it would be great, if you could change all setting at one place. Instead for some settings or functions (like custom messages or notifications) you have to use the JSON editor, for others you have to use the visual editor. No problem for me, but for others this was a huge barrier and it generally isn't too intuitive or time efficient to work like that. All in all, once you get the hang of it, it works just fine and does, what you expect and want it to do.

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  Appfire

  Hi Koloman,

  Thank you for sharing your feedback, and glad to hear that Comala Document Management meets your functional needs so well! We understand that workflow setup can be a complex process, and a challenge especially during the first time through. Ensuring that setup and getting started is quicker and easier will be a key focus of our upcoming roadmap.
  
  If you'd like to share you thoughts on this, or any other feedback you have, please feel free to schedule some time for us to talk further.
  
  Best,
  Mark Eskandar - Director, Product Management

Thanks to your documentation and support, we were able to resolve our problems. It was difficult to specify notification settings in JSON format in the workflow, but their documentation included examples and was very easy to understand. As a result of not only the extensive documentation but also great support, we were able to configure the notifications as expected. Thank you very much.

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  Appfire

  Hi Hal

  Really appreciate you taking the time to leave a review. Its great to hear that you found the documentation and support helpful, I'll be sure to pass on the feedback.

  All the best

  James

Cannot use the cloud version for CFR part 11 compliance. For some reason it is not possible to embed approvals into the page content (like in the server version), completely defeating the purpose of using this app to do electronic signatures.

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  Appfire

  Hi Armin,

  We really appreciate your feedback and I'm sorry to hear that Comala Document Management Cloud cannot be used for CFR part 11 compliance for the purpose of embedding approvals into the page content.

  The good news is that this is on our road map as we understand the convenience of displaying the approvals content on the page to print out for auditing purposes. To provide some back-ground information on this, Comala Document Management for Server has been in the Atlassian ecosystem for 13 years and within this time frame we've included a lot of features. Comala Document Management Cloud entered into the Atlassian ecosystem 2 years ago and since the Cloud and Server platforms are completely different the development for Comala Document Management Cloud has to be developed from scratch.

  We're actively adding in new features to the app, but it does take time to develop all the features in Server into Cloud. Here's a link to our feature parity in which we've outlined when to expect some of our most widely used features in Server to be introduced into the Cloud platform (https://wiki.comalatech.com/display/CDMC/Migrating+to+Confluence+Cloud#MigratingtoConfluenceCloud-ComalaDocumentManagementCloudFeatureParity).

  If you have questions or need any additional information on this or anything else, feel free to submit a support ticket to support@comalatech.com

  Best regards, Daryl

I must say that Oliver with your support team has provided me with the most effective and polite service all year :) So far, Comala has been great for helping keep track of pages that need updating/archiving. My organization is looking forward to further use and upgrades of this integration.

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  Appfire

  Hi Chris,

  Thank you for the 4-star review! We're delighted to hear how you enjoy working with Comala Document Management and our support team. Please never hesitate asking for help whenever you need any assistance.

  All the best,

  Iván García, Product Marketing Manager

We've been using the Doc Management app for a year. Supports our Quality management efforts very much. The support has been very professional and with responses and creative resolutions. highly recommended.

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  Appfire

  Hi Shai,

  Thanks for leaving a review! We're glad to hear that Comala Document Management has been helping you with quality management for a year. We appreciate the kind words to our support team, never hesitate to reach out if there's something we can help you with.

  All the best,

  Iván García, Product Marketing Manager