OVERALL RATINGS
INSTALLS
38
SUPPORT
- Partner Supported
Key highlights of the appThe AI Bot That Delivers Instant Solutions And Makes You A Customer Service Hero
Instant Human-Like Support
Improve customer self-service by enabling an AI chatbot that can provide answers and solutions based on your Confluence articles, combined with all GenAI's built-in data.
Ticket Creation & Reflection
Open service requests for customers based on the conversation. Search for customers' previous requests, View request comments and add new ones.
Slack Integration
Cora seamlessly integrates with Slack, enabling quick access to Confluence knowledge base solutions and automatic Jira Service Management ticket creation - all within Slack.
Supporting media
More details
Instant Answers - AI driven search delivers fast, accurate solutions from your knowledge base and Confluence.
Easy Ticket Creation - Create service requests instantly based on chat context.
Ticket Insights - Quickly access and manage open and past requests.
Streamlined Comments - View and add comments directly within the chat.
CORA Dashboard - Track trends and ticket stats for smarter support.
Intuitive Interactions - Action buttons like "Problem Solved" and "Create a Ticket" enhance efficiency.
Dynamic Forms - Tailor interactions and auto-fill ticket fields with ease.
Slack Integration - Access Confluence and create tickets directly from Slack.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
CORA - Your JSM Portal AI Chatbot integrates with your Atlassian product
Version information
Version 5.2.0•for Jira Cloud
- Release date
- Jan 28th 2025
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial