OVERALL RATINGS
INSTALLS
29
SUPPORT
- Partner Supported
Key highlights of the appThe AI Bot That Delivers Instant Solutions And Makes You A Customer Service Hero
Instant Human-Like Support
Improve customer self-service by enabling an AI chatbot that can provide answers and solutions based on your Confluence articles, combined with all GenAI's built-in data.
Ticket Creation & Reflection
Open service requests for customers based on the conversation. Search for customers' previous requests, View request comments and add new ones.
Article Generator
Automatically generates knowledge articles from Jira issues using descriptions, fields, and comments. Helps solve the knowledge base gap caused by agents not adding documentation.
Supporting media
More details
Instant Answers – AI search delivers fast, accurate solutions from Confluence and your knowledge base.
Smart Ticketing – Create and manage requests instantly based on chat context.
Article Generator – Auto-generate knowledge articles from Jira issues, enriched with web-sourced content.
Slack Integration – Create tickets and access knowledge directly from Slack.
Comment & Insight Access – View/add comments and manage tickets right in the chat.
CORA Dashboard – Track trends and ticket stats for smarter support.
Intuitive UX – Action buttons and dynamic forms streamline
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 6.2.0•for Jira Cloud
- Release date
- May 9th 2025
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial