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CORA - Your JSM Portal AI Chatbot

by CORA
works with Jira Cloud

OVERALL RATINGS

INSTALLS

29

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appThe AI Bot That Delivers Instant Solutions And Makes You A Customer Service Hero

Instant Human-Like Support

Improve customer self-service by enabling an AI chatbot that can provide answers and solutions based on your Confluence articles, combined with all GenAI's built-in data.

Ticket Creation & Reflection

Open service requests for customers based on the conversation. Search for customers' previous requests, View request comments and add new ones.

Article Generator

Automatically generates knowledge articles from Jira issues using descriptions, fields, and comments. Helps solve the knowledge base gap caused by agents not adding documentation.

Supporting media

More details

Instant Answers – AI search delivers fast, accurate solutions from Confluence and your knowledge base.

Smart Ticketing – Create and manage requests instantly based on chat context.

Article Generator – Auto-generate knowledge articles from Jira issues, enriched with web-sourced content.

Slack Integration – Create tickets and access knowledge directly from Slack.

Comment & Insight Access – View/add comments and manage tickets right in the chat.

CORA Dashboard – Track trends and ticket stats for smarter support.

Intuitive UX – Action buttons and dynamic forms streamline

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 6.2.0for Jira Cloud

Release date
May 9th 2025
Summary
Minor version update
Details
Minor version update
Payment model
Paid via Atlassian
License type
Commercial

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