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⏱️ Customer Portal SLAs

works with Jira Cloud

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  • Partner Supported

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Key highlights of the appShare Customizable and rich SLAs in the Customer Portal. 1234...GO

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👐 Share your SLAs with your Customers

Share SLAs in the Customer Portal to boost transparency with customers and portal users. You can cherry-pick which SLAs are displayed and even give them unique names for clarity and managing expectations efficiently.

🎨 Customizable Display Options

Once added to the portal, you can display your SLAs in engaging formats like radial, horizontal, vertical progress bars, and card views. Highlight critical details such as start and end times, and add countdowns.

🔒 Take Control

Define precisely which portals and user groups have access to portal SLAs. Your data remains secure, ensuring it's only accessible and visible to authorized users.

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More details

📊 Enhanced Transparency:

  • Share SLAs directly in the Customer Portal
  • Create Public SLA names for clarity
  • Build strong customer connections

🎨 Tailored Presentation:

  • Radial, horizontal, vertical progress bars
  • Highlight start, end times, and countdowns
  • Match brand style with custom colors

🔒 Permission Access Control:

  • Define user permissions
  • Keep data secure and accessible
  • Take charge, no compromises

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👉 Book a demo!

👉 Support (First response time <4h)

👉 We'd love your feedback! Contact us 🫶

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🔗 Find out more about us at www.chilishelf.com

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Integration permissions

  • ⏱️ Customer Portal SLAs integrates with your Atlassian product

Version information

Version 3.32.0for Jira Cloud

Release date

Apr 10th 2024

Summary

Minor version update

Details

Minor version update

Payment model

Paid via Atlassian

License type

Commercial

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