Tinker for Jira Service Management

for Jira Server 7.0.0 - 8.20.2 and more
39 installs
  • Supported
  • Jira Service Management

Public Customer Portal, Organization Associations, Customer Buttons, Recaptcha, Analytics, Request Type Permissions

Unleash your portal anonymously

Unleash your customer portal without any unnecessary barriers to entry. by allowing your customer to access without log in and also takes care of spam by securing customer portal with reCaptcha v3.

Limit your customer request types w/ permissons

Request type permissions - Limit what your customer can create from request types based on their groups, username and app access

Organization Association

Keep your customer always connected by automating the association with their organization

More details

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  • Public Customer Portal (Anonymous Access)
  • Request Type Permisions
  • Public portal Creation behavior
    • Auto create user by email
    • Use public user to create
  • Auto add Email field to portal fields
    • (without modifying request screen)
  • Limit publicly accessed Service management portals
  • Secure Public Portal with reCAPTCHA v3
  • Adding Google Analytics or other Analytics like Matomo to Customer Portal
  • Organization Association with Email & Groups
  • Add Image and Text Portal Buttons
  • Customer requests CSV exporter
  • Add columns to customer request grid
  • Better portal grid view
  • Disable Comments by status on portal
  • Show assignee and more fields on Request screen
  • Change default comment to Internal Comment (Globally or agent-wise)

*Tested with Scriptrunner & ProForma & Refined Theme

And so much coming, Send us a request, we are super fast, You will be amazed!

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more



Request view screen- allows to disable comments, show assignee, dates and other fields to your customers