Story

TFJ-192 Enable Caching for request type permissions and request screens

Release notes - Tinker for JSM - 2.5.0

Bug

TFJ-193 Customer Request Grid Additional Columns showing some weird text

Story

TFJ-190 Show success flags when user click save

Bug

TFJ-191 Back button is not rendering in customer portal causing failure during showing the success message

Story

TFJ-190 Show success flags when user click save

Bug

TFJ-191 Back button is not rendering in customer portal causing failure during showing the success message

Bug

TFJ-186 User is logged out during session when loading avatar

TFJ-187 AJS.I18n.keys is sometimes null which is causing an error for some cases

TFJ-188 Duplicate filters are causing inconsistency between filters

Bug

TFJ-186 User is logged out during session when loading avatar

TFJ-187 AJS.I18n.keys is sometimes null which is causing an error for some cases

TFJ-188 Duplicate filters are causing inconsistency between filters

🔊 New Feature Introduced:

Domain Level Restrictions for Service Desk Public Signup

TFJ-185 Update Documentation link to new INNOVURA Wiki

TFJ-182 As an admin I should be able to configure allowlist and blocklist of domains for user signup

🔊 New Feature Introduced:

Domain Level Restrictions for Service Desk Public Signup

TFJ-185 Update Documentation link to new INNOVURA Wiki

TFJ-182 As an admin I should be able to configure allowlist and blocklist of domains for user signup

Release notes - Tinker for JSM - 2.3.5

Bug

TFJ-181 When all public portals are allowed, jira redirects user to log out page

TFJ-183 viewavatar sometimes is returning 307 during session causing logout from customer portal

TFJ-184 Logout button is not functioning properly

Release notes - Tinker for JSM - 2.3.5

Bug

TFJ-181 When all public portals are allowed, jira redirects user to log out page

TFJ-183 viewavatar sometimes is returning 307 during session causing logout from customer portal

TFJ-184 Logout button is not functioning properly

Release notes - Tinker for JSM - 2.3.2

Bug

TFJ-180 Starting app the first time fails to initialize free domains

Release notes - Tinker for JSM - 2.3.2

Bug

TFJ-180 Starting app the first time fails to initialize free domains

Release notes - Tinker for JSM - 2.3.1

Story

TFJ-175 Tinker should not send Ajax request for buttons or analytics when user is logged out

Bug

TFJ-176 Scan organizations does not show org names

TFJ-177 Get Analytics Code Ajax call fails with 404 from JSM

TFJ-178 JSM console errors when user is logged out

TFJ-179 Limit lazy resource retrieval for analytics

Release notes - Tinker for JSM - 2.3.1

Story

TFJ-175 Tinker should not send Ajax request for buttons or analytics when user is logged out

Bug

TFJ-176 Scan organizations does not show org names

TFJ-177 Get Analytics Code Ajax call fails with 404 from JSM

TFJ-178 JSM console errors when user is logged out

TFJ-179 Limit lazy resource retrieval for analytics

Release notes - Tinker for JSM - Version 2.3.0

Bug

TFJ-173 Unable to load plugin data after upgrading to Jira 9

TFJ-171 Unable to open email customfield configuration on Jira 9

Task

TFJ-174 Auto add newly created organizations to projects

TFJ-172 Preload list of known free email domains to bypass organization creation

Release notes - Tinker for JSM - Version 2.3.0

Bug

TFJ-173 Unable to load plugin data after upgrading to Jira 9

TFJ-171 Unable to open email customfield configuration on Jira 9

Task

TFJ-174 Auto add newly created organizations to projects

TFJ-172 Preload list of known free email domains to bypass organization creation

Story

TFJ-168 As a customer accessing an excluded servicedesk anonymously, system should redirect me login page

Task

TFJ-169 Reengineer public customer portal

Story

TFJ-168 As a customer accessing an excluded servicedesk anonymously, system should redirect me login page

Task

TFJ-169 Reengineer public customer portal

Story

TFJ-167 As a customer signing up for a new account, Jira should create an organization and add me to it, if I was not part of any

TFJ-166 Pagination should not appear below table if there is only one page

Story

TFJ-167 As a customer signing up for a new account, Jira should create an organization and add me to it, if I was not part of any

TFJ-166 Pagination should not appear below table if there is only one page

Release notes - Tinker for JSM - Version 2.1.5

Bug

TFJ-164 When loading pages containing domain and group organizations, Jira throws MaxHeapSize due to high processing

TFJ-163 Having more than 50 organizations, Tinker is only able to retrieve half of it

Story

TFJ-162 As a JSM admin administrating the organization associations I should be able to search for an organization using its name

TFJ-161 As a JSM admin, I want to import a list of “domains to organization” file, that automatically adds the corresponding assignments.

Release notes - Tinker for JSM - Version 2.1.5

Bug

TFJ-164 When loading pages containing domain and group organizations, Jira throws MaxHeapSize due to high processing

TFJ-163 Having more than 50 organizations, Tinker is only able to retrieve half of it

Story

TFJ-162 As a JSM admin administrating the organization associations I should be able to search for an organization using its name

TFJ-161 As a JSM admin, I want to import a list of “domains to organization” file, that automatically adds the corresponding assignments.

Release notes - Tinker for JSM - Version 2.1.4Bug

TFJ-159 Change name of button applying organizations association changes Add and Remove Operations

TFJ-158 Check Org Associations fails on removing customer on organizations

TFJ-157 Unable to remove permission after adding it on SD Agent settings

Release notes - Tinker for JSM - Version 2.1.4Bug

TFJ-159 Change name of button applying organizations association changes Add and Remove Operations

TFJ-158 Check Org Associations fails on removing customer from organizations

TFJ-157 Unable to remove permission after adding it on SD Agent settings

Release notes - Tinker for JSM - Version 2.1.3Bug

TFJ-156 User in version before 8.20 are unable to configure their customer portal with grid view instead of a list view

Release notes - Tinker for JSM - Version 2.1.3Bug

TFJ-156 User in version before 8.20 are unable to configure their customer portal with grid view instead of a list view

TINKER-64 Custom Portal Buttons with png image do not show

Release notes - Tinker for JSM - Version 1.5.4

Bug

TFJ-136 Clicking on Login on public customer portal shows the profile icon

TINKER-62 Fixed Comment type issue on soft page reload

Supports JSM 4.20 and preparing for Jira DC

Release notes - Tinker for JSM - Version 1.5.0

Bug

TFJ-135 Permissions are appearing to admin when using any organization

TFJ-134 Choosing a user while granting access to a single user blocks adding another one until the page refresh

TFJ-129 When a service desks agent is using the portal, user is able to see all buttons and all request types

Story

TFJ-133 Allow to open customer button in the same window

TFJ-132 Customer Buttons with Refined Theme

Story

• [TFJ-128] - As an admin I should be able to add images into Customer Buttons

Bug

• [TFJ-127] - Admin can not add two Organizations sub sequently without refreshing page

Story

• [TFJ-121] - When user click on Log in the system should redirct them to the current portal after log in
• [TFJ-122] - Redirect user to the same portal when user hit back on success creation screen

Bug

• [TFJ-123] - Tinker causes exception on customer portal when using IE and Safari
• [TFJ-124] - Request Screen shows duplicate fields on customer portal
• [TFJ-125] - System redirects session from help center to portal when one public portal is allowed after ticket creation and success message is shown

Story

• [TFJ-118] - Migrate names to Jira Service Management
• [TFJ-119] - Add ability to restrict request type and customer buttons to certain organizations

Bug

• [TFJ-117] - Exporting requests fails when a request has no reporter
• [TFJ-120] - Some cases the profile icon appears on the portal

Bug

• [TFJ-116] - TInker public session gets killed when user uploads attachment

Story

• [TFJ-114] - Fix issues when using Tinker with Refined for Jira

Bug

• [TFJ-115] - Exception is thrown when Russian characters are passed into Json Response

Story

• [TFJ-113] - Add welcome email feature, to send custom email to customer after user creation

Bug

• [TFJ-112] - Auto log out after accessing knowledge base articles at JSD version 4.12.0 as soon as tinker is active

Story

• [TFJ-110] - As an admin I am able to choose which directory to be used for creating new user
• [TFJ-111] - Better internal reusability and enhance performance

Story

• [TFJ-109] - Better display Grid and list view in Portal Look and feel settings

Bug

• [TFJ-106] - Log in button disappear when user traverse to customer/kb
• [TFJ-107] - German Characters are not appearing well on the portal
• [TFJ-108] - Third Behavior fails when public user is stored in jira internal directory

Story

• [TFJ-103] - As an agent I would like to change my default comment preference to be internal comment
• [TFJ-105] - Public portal should allow to bypass all servicedesk by checking one box (Allow all sd projects)

Allow users to use Proforma with Create user request creation behavior

Bug

• [TFJ-98] - Proforma legacy form doesnt save when public portal is active
• [TFJ-99] - When one grid portal is shown, portal aligns it to the right and it should be centered
• [TFJ-101] - Public creation Success message is not updating when clicking save
• [TFJ-102] - Request Creation Behavior is not saving

• [TFJ-77] - Request Detail Screen
• [TFJ-85] - Keep public user always loaded in filter for better performance
• [TFJ-86] - Admin should be able to customize creation success message
• [TFJ-90] - Enhance filter performance and reusability
• [TFJ-91] - Smaller text should appear when using grid portal on mobile
• [TFJ-92] - Allow for custom Analytics tools on portal such as Matomo Analytics
• [TFJ-93] - Service desk portal background color should be editable
• [TFJ-94] - Reduce all styling to one css file for customer portal
• [TFJ-95] - Disable comment for customer when the issue is closed

Story

• [TFJ-83] - Public portal messages should be shown in users language
• [TFJ-87] - Translate messages from look and feel grid view

Bug

• [TFJ-84] - Export is downloading empty list in jira 7
• [TFJ-88] - Fix disappearing text when description too long on grid view
• [TFJ-89] - Initial load to public portal doesnt load request type permission

Bug

• [TFJ-80] - Wrong messages appear on Request type permissions
• [TFJ-81] - System shows user profile in some cases, even when public portal is active
• [TFJ-82] - System should show translated Log in message with logged in user language

Task

• [TFJ-63] - Support for JSD 3
• [TFJ-67] - Merge JSD 3 and JSD 4 Code bases

Story

• [TFJ-58] - As a customer I should only see the request types that I have privilege on
• [TFJ-64] - When clicking on get new License the system should include a redirct link back to manage app
• [TFJ-65] - Unescaped charecters are showing as unescaped when using grid view on portal
• [TFJ-73] - As an admin I should see a warning message when I choose a public user with application access
• [TFJ-75] - Tinker for JSD should have one jar that works for both JSD 3.*.* and JSD 4.*.*
• [TFJ-79] - As an admin user I should be warned if I used a user with global permissions

Bug

• [TFJ-66] - Progress Bar for Public Customer Portal is not working as expected
• [TFJ-69] - Image request should be bypassed through filter
• [TFJ-70] - Public Customer portal on jira 7 are disappearing when traversing
• [TFJ-72] - Grid Portal List causing mobile screen to be horizontally scroll-able