AWS Service Management Connector for JSM
- Jira Service Management
Connect to AWS to govern and distribute AWS cloud services to your teams
Help Teams Find & Deploy AWS Cloud Services
With AWS Service Catalog, you define your own catalog of AWS products and software acquired via AWS Marketplace. Using AWS Service Management Connector you can make them available to users from within specified projects.
Manage IT Lifecycle of provisioned AWS resources
End users can provision, update, execute automation and terminate the AWS resources to which they have been granted access via AWS Service Catalog integration with AWS Service Management Connector.
Manage Incidents & Security issues on resources
Jira agents can view, update and resolve security findings and incidents impacting your AWS applications by leveraging AWS Security Hub and AWS Systems Manager Incident Manager
AWS Service Management Connector for Jira Service Management Cloud allows customers to provision, manage and operate AWS resources natively via Atlassian's Jira Service Management Cloud. Administrators can provide pre-approved, secured and governed AWS resources to end-users via AWS Service Catalog, investigate & resolve incidents affecting AWS resources and hosted applications via AWS Systems Manager Incident Manager, and view, update and resolve security findings via AWS Security Hub on Jira Service Management Cloud with the AWS Service Management Connector.These integrations streamline AWS native services by making it easier for Jira Service Management Cloud users to consume and provide governance and oversight over AWS products.
Privacy and security
AWS Service Management Connector for JSM integrates with your Atlassian product. This remote service can:
- Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
- Create and edit project settings and create new project-level objects (e.g. versions and components).
- View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
- Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.