Core Features

• Storage API calls now throttled when quota is reached.

AWS Security Hub

• Duplicate issue/error in data problem resolved. (To fix the duplicate issue/"error in data" issue, please delete all Security Hub issues and allow them to repopulate. Ensure the "recreate Jira issues" option is selected in the connector settings.)

AWS Service Catalog integration

• Ability to sync portfolios shared from AWS Organizations

AWS Security Hub integration

• Fix deserialization issue with AWS Security Hub Finding JSON

Core features

• Update on compatible Jira versions

Version 2.0.0 of the AWS Service Management Connector for JSM introduces an integration with AWS Systems Manager Incident Manager cases and Jira incidents. Integration features include:

• JSM end users: View and resolve a Jira Issue when an Incident is created or updated in AWS Systems Manager Incident Manager
• Ability to automatically relate AWS Incident to the associated AWS OpsItem, if AWS Systems Manager OpsCenter integration is enabled
• Ability to allow bidirectional or unidirectional synchronization of the ‘resolved’ status between Jira issue and corresponding AWS Incident

This version also includes prior AWS Service Management Connector for JSM integration features with AWS Service Catalog, AWS Config, AWS Systems Manager Automation, AWS Systems Manager OpsCenter, AWS Support and AWS Security Hub. See documentation for more details.

Version 2.0.0 of the AWS Service Management Connector for JSM introduces an integration with AWS Systems Manager Incident Manager cases and Jira incidents. Integration features include:

• JSM end users: View and resolve a Jira Issue when an Incident is created or updated in AWS Systems Manager Incident Manager
• Ability to automatically relate AWS Incident to the associated AWS OpsItem, if AWS Systems Manager OpsCenter integration is enabled
• Ability to allow bidirectional or unidirectional synchronization of the ‘resolved’ status between Jira issue and corresponding AWS Incident

This version also includes prior AWS Service Management Connector for JSM integration features with AWS Service Catalog, AWS Config, AWS Systems Manager Automation, AWS Systems Manager OpsCenter, AWS Support and AWS Security Hub. See documentation for more details.

Version 1.9.0 of the AWS Service Management Connector for JSM introduces a bi-directional integration with AWS Support cases and Jira incidents. Integration features include:

• Ability to configure dual synchronization of AWS Support cases with Jira incidents
• Enable JSM end users to view, create, investigate, add correspondences and resolve AWS Support cases directly from Jira incidents.

This version also includes prior AWS Service Management Connector for JSM integration features with AWS Service Catalog, AWS Config, AWS Systems Manager Automation, AWS Systems Manager OpsCenter and AWS Security Hub. See documentation for more details.

Version 1.9.0 of the AWS Service Management Connector for JSM introduces a bi-directional integration with AWS Support cases and Jira incidents. Integration features include:

• Ability to configure dual synchronization of AWS Support cases with Jira incidents
• Enable JSM end users to view, create, investigate, add correspondences and resolve AWS Support cases directly from Jira incidents.

This version also includes prior AWS Service Management Connector for JSM integration features with AWS Service Catalog, AWS Config, AWS Systems Manager Automation, AWS Systems Manager OpsCenter and AWS Security Hub. See documentation for more details.

Version 1.8.2 of the AWS Service Management Connector for JSM introduces a bi-directional integration with AWS Security Hub. Integration features include:

• JSM end users: View, update and resolve a Jira Issue when a security finding is created or updated in AWS Security Hub

• Ability to update the AWS security finding status, priority and criticality details in the Jira issue and those updates are synced to AWS Security Hub

• Ability to view/copy the AWS security finding JSON blob synced to the Jira issue

• Ability to view AWS resource details associated with AWS security finding (requires enabling AWS Config integration) within a Jira issue

This version also includes prior AWS Service Management Connector for Jira Service Management integration features with AWS Service Catalog, AWS Config, AWS Systems Manager Automation, and AWS Systems Manager OpsCenter. See documentation for more details.

Version 1.8.2 of the AWS Service Management Connector for JSM introduces a bi-directional integration with AWS Security Hub. Integration features include:

• JSM end users: View, update and resolve a Jira Issue when a security finding is created or updated in AWS Security Hub

• Ability to update the AWS security finding status, priority and criticality details in the Jira issue and those updates are synced to AWS Security Hub

• Ability to view/copy the AWS security finding JSON blob synced to the Jira issue

• Ability to view AWS resource details associated with AWS security finding (requires enabling AWS Config integration) within a Jira issue

This version also includes prior AWS Service Management Connector for Jira Service Management integration features with AWS Service Catalog, AWS Config, AWS Systems Manager Automation, and AWS Systems Manager OpsCenter. See documentation for more details.

Version 1.7.1 of the AWS Service Management Connector for JSM is a patch release that fixes a bug in the workflow for end users. Version 1.7.1 also includes:

AWS Systems Manager OpsCenter intgration

• JSM end users: Create and update a Jira Issue when an operational item (OpsItem) is created or updated in AWS Systems Manager OpsCenter
• Ability to update OpsItems in OpsCenter when the Jira issue is updated in JSM
• Ability to view and execute AWS System Manager runbooks to resolve OpsItems and results via a Jira Issue

AWS Service Catalog integration features

• JSM administrators: 1) Assign the default Jira user for the Jira workflow engine. 2)Configure AWS product request form for end users view 3) Create AWS Tags across provisioned products
• JSM end users: View AWS specific parameters on EC2 resources such as Availability Zones, Image ID, Instance ID, KeyPair, Security Group and VPC.

See documentation for more details.

Version 1.7.1 of the AWS Service Management Connector for JSM is a patch release that fixes a bug in the workflow for end users. Version 1.7.1 also includes:

AWS Systems Manager OpsCenter intgration

• JSM end users: Create and update a Jira Issue when an operational item (OpsItem) is created or updated in AWS Systems Manager OpsCenter
• Ability to update OpsItems in OpsCenter when the Jira issue is updated in JSM
• Ability to view and execute AWS System Manager runbooks to resolve OpsItems and results via a Jira Issue

AWS Service Catalog integration features

• JSM administrators: 1) Assign the default Jira user for the Jira workflow engine. 2)Configure AWS product request form for end users view 3) Create AWS Tags across provisioned products
• JSM end users: View AWS specific parameters on EC2 resources such as Availability Zones, Image ID, Instance ID, KeyPair, Security Group and VPC.

See documentation for more details.

Version 1.7.0 of the AWS Service Management Connector for JSM includes

AWS Systems Manager OpsCenter integration

• JSM end users: Create and update a Jira Issue when an operational item (OpsItem) is created or updated in AWS Systems Manager OpsCenter.
• Ability to update OpsItems in OpsCenter when the Jira issue is updated in JSM.
• Ability to view and execute AWS System Manager runbooks to resolve OpsItems and results via a Jira Issue.

AWS Service Catalog integration features

• JSM administrators: 1) assign the default Jira user for the Jira workflow engine. 2) Configure AWS product request form for end users view 3) Create AWS Tags across provisioned products.
• JSM end users: view AWS specific parameters on EC2 resources such as Availability Zones, Image ID, Instance Id, KeyPair, Security Group and VPC.

This version also includes all previous AWS Service Management Connector for JSM features. See documentation for more details.

Version 1.7.0 of the AWS Service Management Connector for JSM includes

AWS Systems Manager OpsCenter integration

• JSM end users: Create and update a Jira Issue when an operational item (OpsItem) is created or updated in AWS Systems Manager OpsCenter.
• Ability to update OpsItems in OpsCenter when the Jira issue is updated in JSM.
• Ability to view and execute AWS System Manager runbooks to resolve OpsItems and results via a Jira Issue.

AWS Service Catalog integration features

• JSM administrators: 1) assign the default Jira user for the Jira workflow engine. 2) Configure AWS product request form for end users view 3) Create AWS Tags across provisioned products.
• JSD end users: view AWS specific parameters on EC2 resources such as Availability Zones, Image ID, Instance Id, KeyPair, Security Group and VPC.

This version also includes all previous AWS Service Management Connector for JSM features. See documentation for more details.

Version 1.5.0 of the AWS Service Management Connector for JSD (formerly the AWS Service Catalog Connector) includes:

• AWS Service Catalog features
  • Rendering AWS Service Catalog portfolios and products in the JSD Customer Portal and Jira Agent views.
  • The ability for JSD administrators to associate JSD approval groups to AWS Service Catalog portfolios & view portfolio and product budgets and actual costs.
• AWS Config features
  • Rendering of AWS Config configuration item details on provisioned AWS products via JSD request.
  • Ability to associate AWS Config items details to Jira issues.
• AWS Systems Manager features
  • Rendering of AWS Systems Manager automation documents in the JSD Customer Portal and Jira Agent views.
  • The ability for JSD users to request and execute AWS Systems Manager automation documents through JSD.
  • The ability to create Jira issues (incidents) that suggest remediation actions via a Connector specific AWS Systems Manager automation document.
• Support for multiple AWS Accounts.

Version 1.5.0 of the AWS Service Management Connector for JSD (formerly the AWS Service Catalog Connector) includes:

• AWS Service Catalog features
  • Rendering AWS Service Catalog portfolios and products in the JSD Customer Portal and Jira Agent views.
  • The ability for JSD administrators to associate JSD approval groups to AWS Service Catalog portfolios & view portfolio and product budgets and actual costs.
• AWS Config features
  • Rendering of AWS Config configuration item details on provisioned AWS products via JSD request.
  • Ability to associate AWS Config items details to Jira issues.
• AWS Systems Manager features
  • Rendering of AWS Systems Manager automation documents in the JSD Customer Portal and Jira Agent views.
  • The ability for JSD users to request and execute AWS Systems Manager automation documents through JSD.
  • The ability to create Jira issues (incidents) that suggest remediation actions via a Connector specific AWS Systems Manager automation document.
• Support for multiple AWS Accounts.

• Enabling free text search for groups
• Rendering AWS Service Catalog portfolios & products in the JSD Customer Portal and Jira Agent views.
• The ability for JSD administrators to associate JSD approval group(s) to AWS Service Catalog portfolios to require approvals for related AWS products requests.
• The ability for JSD users to request AWS Service Catalog products through JSD.
• Support for AWS Service Catalog post-provisioning operational actions to update and terminate products. •Support for AWS Service Catalog self-service actions, such as stop/start/reboot, using AWS Systems Manager automation documents. •Support for AWS CloudFormation StackSets, enabling launch of AWS Service Catalog products across multiple regions and accounts.
• Support for AWS CloudFormation Change Sets, enabling a preview of resource changes prior to a launch or update.
• Support for multiple AWS accounts.
• Support for FIPS endpoints, and usage in the AWS GovCloud West region

• Enabling free text search for groups
• Rendering AWS Service Catalog portfolios & products in the JSD Customer Portal and Jira Agent views.
• The ability for JSD administrators to associate JSD approval group(s) to AWS Service Catalog portfolios to require approvals for related AWS products requests.
• The ability for JSD users to request AWS Service Catalog products through JSD.
• Support for AWS Service Catalog post-provisioning operational actions to update and terminate products.
• Support for AWS Service Catalog self-service actions, such as stop/start/reboot, using AWS Systems Manager automation documents.
• Support for AWS CloudFormation StackSets, enabling launch of AWS Service Catalog products across multiple regions and accounts.
• Support for AWS CloudFormation Change Sets, enabling a preview of resource changes prior to a launch or update.
• Support for multiple AWS accounts.
• Support for FIPS endpoints, and usage in the AWS GovCloud West region

Version 1.0.3 of the AWS Service Catalog Connector for JSD includes: