42
Customers have installed this app in at least 42 active instances.
42
Customers have installed this app in at least 42 active instances.
    by AWSfor Jira Server 7.13.17 - 8.13.1, Jira Data Center 7.13.17 - 8.13.1 and more versions
    Versions available for Jira Server 7.11.2 - 7.13.16
    Jira Data Center 7.11.2 - 7.13.16
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    AWS supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    AWS supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Get it nowFree app

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Help Teams Find & Deploy AWS Cloud Services

    View Resource Details and Relationships

    Manage AWS IT Service Lifecycle

    With AWS Service Catalog, you define your own catalog of AWS products and software acquired via AWS Marketplace. Using AWS Service Management Connector for JSM, you can make them available to your users from within JSM.

    With AWS Config, you can view configuration items of AWS products provisioned and associate details to Jira issues.

    With AWS Systems Manager, you can create & manage operational items in AWS Systems Manager OpsCenter as Jira issues. End users can also execute AWS Systems Manager automation playbooks.

    Help Teams Find & Deploy AWS Cloud Services

    View Resource Details and Relationships

    Manage AWS IT Service Lifecycle

    With AWS Service Catalog, you define your own catalog of AWS products and software acquired via AWS Marketplace. Using AWS Service Management Connector for JSM, you can make them available to your users from within JSM.

    With AWS Config, you can view configuration items of AWS products provisioned and associate details to Jira issues.

    With AWS Systems Manager, you can create & manage operational items in AWS Systems Manager OpsCenter as Jira issues. End users can also execute AWS Systems Manager automation playbooks.

    More details

    AWS Service Management Connector for Jira Service Management allows Jira Service Management end-users to provision, manage and operate AWS resources natively via Atlassian’s Jira Service Management. Jira Service Management administrators can provide pre-approved, secured and governed AWS resources to end-users via AWS Service Catalog, create and manage operational items via AWS Systems Manager OpsCenter, execute automation playbooks via AWS Systems Manager and track resources in a configuration item view powered by AWS Config seamlessly on the Jira Service Management with the AWS Service Management Connector.

    This simplifies AWS product request actions for Jira Service Management users and provides Jira Service Management governance and oversight over AWS products.

    More details

    AWS Service Management Connector for Jira Service Management allows Jira Service Management end-users to provision, manage and operate AWS resources natively via Atlassian’s Jira Service Management. Jira Service Management administrators can provide pre-approved, secured and governed AWS resources to end-users via AWS Service Catalog, create and manage operational items via AWS Systems Manager OpsCenter, execute automation playbooks via AWS Systems Manager and track resources in a configuration item view powered by AWS Config seamlessly on the Jira Service Management with the AWS Service Management Connector.

    This simplifies AWS product request actions for Jira Service Management users and provides Jira Service Management governance and oversight over AWS products.

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    Reviews for server

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    by maciejb on 2020-04-01
    thanks, the latest version works as designed, tested with Jira 7.x and Jira 8.x. Multiple Accounts and approval-step (when enabled) are supported. The provided workflow has to be used, unfortunately not documented at all.
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    Reviews for Data Center

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    by Kai Kramp on 2020-01-06
    We found a Bug in version 1.0.4 and reported this Bug to the AWS developer. You can not see more than the first 20 Groups on the dropdown menue. Our dirty workarround: Two manual updates in the database table for each entry. We like to use the addon but have to wait for version 1.0.5
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    AWS

    Hi Peter,

    Thank you for your feedback. We've released version 1.0.5 to address the limited groups issue. I am also providing a link to our YouTube video that provides Connector install details: Integrate AWS Products into Your Jira Service Desk Portal https://youtu.be/omm4qV1-ynI.

    Feel free to contact me at aws-sc-jiraservicedesk@amazon.com if you have any questions or feedback. I would love to understand your use case for the Connector.

    Kind regards,

    Masonya Scott

    Cloud Pricing

    Server Pricing

    Data Center Pricing

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    AWS provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Version 1.7.0-FINAL Jira Server 7.13.17 - 8.13.1 Released 2020-10-29

    Summary

    Provision, Manage and Operate AWS applications with the Connector for JSM

    Details

    Version 1.7.0 of the AWS Service Management Connector for JSM includes

    AWS Systems Manager OpsCenter integration

    • JSM end users: Create and update a Jira Issue when an operational item (OpsItem) is created or updated in AWS Systems Manager OpsCenter.
    • Ability to update OpsItems in OpsCenter when the Jira issue is updated in JSM.
    • Ability to view and execute AWS System Manager runbooks to resolve OpsItems and results via a Jira Issue.

    AWS Service Catalog integration features

    • JSM administrators: 1) assign the default Jira user for the Jira workflow engine. 2) Configure AWS product request form for end users view 3) Create AWS Tags across provisioned products.
    • JSD end users: view AWS specific parameters on EC2 resources such as Availability Zones, Image ID, Instance Id, KeyPair, Security Group and VPC.

    This version also includes all previous AWS Service Management Connector for JSM features. See documentation for more details.

    Versions

    Version 1.7.0-FINAL Jira Data Center 7.13.17 - 8.13.1 Released 2020-10-29

    Summary

    Provision, Manage and Operate AWS applications with the Connector for JSM

    Details

    Version 1.7.0 of the AWS Service Management Connector for JSM includes

    AWS Systems Manager OpsCenter integration

    • JSM end users: Create and update a Jira Issue when an operational item (OpsItem) is created or updated in AWS Systems Manager OpsCenter.
    • Ability to update OpsItems in OpsCenter when the Jira issue is updated in JSM.
    • Ability to view and execute AWS System Manager runbooks to resolve OpsItems and results via a Jira Issue.

    AWS Service Catalog integration features

    • JSM administrators: 1) assign the default Jira user for the Jira workflow engine. 2) Configure AWS product request form for end users view 3) Create AWS Tags across provisioned products.
    • JSM end users: view AWS specific parameters on EC2 resources such as Availability Zones, Image ID, Instance Id, KeyPair, Security Group and VPC.

    This version also includes all previous AWS Service Management Connector for JSM features. See documentation for more details.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate AWS Service Management Connector for JSM via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older AWS Service Management Connector for JSM versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate AWS Service Management Connector for JSM via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older AWS Service Management Connector for JSM versions compatible with your instance, you can look through our version history page.

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