Theme Extension for Jira Service Management

for Jira Cloud, Jira Server 8.0.0 - 9.11.3, Jira Data Center 8.0.0 - 9.11.3 and more
878 installs
  • Supported
  • Jira Service Management

Let Jira Service Management reflect your brand. Customize the Help Center and Customer Portal in a unique way - effortlessly

Create a clear and convenient Help Center

Ensure a unique and top-notch look for Jira Customer Portal with customization options. Use available templates or create a custom theme using various colors and possibilities. Define their visibility Permissions.

Show specific Jira projects on your Help Center

Create multiple pages with various service projects and request types. Make the view consistent with your branding and communication.

Set projects' visibility using Permissions

Decide the page visibility to protect the projects and customers' data. The top-level customization.

More details

The product improves ITSM by allowing the creation of a visually consistent Help Center and Customer Portal in JSM, incorporating logos, colors, and fonts. It will make the user experience unique.

Theme Extension is ideal for detail-oriented organizations seeking consistency and order in all operations.

What can you do with this app?

  • Create a page that changes a traditional Customer Portal or Help Center experience. Pages can contain multiple service projects, depending on your needs.
  • Change the appearance and use a predefined template or create your own to enhance the view of the Customer Portal. Choose from a multitude of colors and possible combinations.
  • Fill your page with different projects according to your goals.
  • Gather users into User Scopes. Make granting and revoking visibility Permissions clear and convenient.
  • Set Permissions to restrict access to Pages.

Do you have any questions? Reach out to our support or book a free demo via Calendly.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Theme Extension for Jira Service Management integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application


This app is free for up to 10 users