January 15th, 2024
Bugfixes:
- Creating a request if the Summary field is hidden generates problems.
January 15th, 2024
Bugfixes:
Fixes
Improvements
Fixes
Improvement
🌟 TIP: If you want to read how to set up a knowledge base with Confluence Cloud, go to the Atlassian Documentation.
Minor bugfixes
Improvement
🌟 <b>TIP:</b> If you want to read how to set up a knowledge base with Confluence Cloud, go to the Atlassian Documentation.
Minor bugfixes
Feature
- Possibility to customise login page
Improvement
- Request Details View: Auto-expand sections in the right panel after opening the ticket.
Feature
- Possibility to customise login page
Improvement
- Request Details View: Auto-expand sections in the right panel after opening the ticket.
Improvements
Fixes
Improvements
Fixes
Improvement
- Request Details View: added support for apps: Insight, Extension for Jira Service Desk, Actions for Jira Service Desk, Active Directory Attributes Sync for Jira
Fixes
- If the user clicks on the article to open it, the article is not displayed and the user sees a page with an endless turning circle.
- When Theme Extension and My Requests Extension apps are enabled, the Requests link (from My Requests Extension app) is not available in the dropdown menu on the Portal.
- Approvals page doesn't load when Theme Extension is enabled and My Requests Extension has redirections from the standard Approvals page to the app's page.
- When the Help Center is themed by our app, the Change language link from Translation for Jira Service Desk app is not available in the dropdown menu on the Portal.
- Problem with displaying large images on the themed Request Details View.
Feature
Note: We are working on the compatibility this new view with other our apps. We know issues with Bundled Fields and Rich Text custom field from Extension app. Also links from My Requests Extension and Translation apps in the top navigation do not work. We will fix it in the next version as soon as possible.
Improvements
Fixes
Feature
Note: We are working on the compatibility this new view with other our apps. We know issues with Bundled Fields and Rich Text custom field from Extension app. Also links from My Requests Extension and Translation apps in the top navigation do not work. We will fix it in the next version as soon as possible.
Improvements
Fixes
A new theme called List has been added. List theme provides a transparent structure of request types, making it easier and faster to raise a request. You can customize carious aspects of a List theme to create a vibrant, visually appealing look and feel that best represents your brand.
A new theme called List has been added. List theme provides a transparent structure of request types, making it easier and faster to raise a request. You can customize carious aspects of a List theme to create a vibrant, visually appealing look and feel that best represents your brand.
Features
Improvements
Fixes
Features
Improvements
Fixes
The following improvements have been made:
- Correct display My Requests page from My Requests Extension for Jira Service Desk app.
- Add theming for Request approved page.
- Add internationalization for portal' elements.
Incorrect order of service desk on the Help Center has been fixed.
The following improvements have been made:
- Correct display My Requests page from My Requests Extension for Jira Service Desk app.
- Add theming for Request approved page.
- Add internationalization for portal' elements.
Incorrect order of service desk on the Help Center has been fixed.
The following improvements have been made:- Correct display My Requests page from My Requests Extension for Jira Service Desk app.- Add theming for Request approved page. - Add internationalization for portal' elements.Incorrect order of service desk on the Help Center has been fixed.
The following improvements have been made:- Correct display My Requests page from My Requests Extension for Jira Service Desk app.- Add theming for Request approved page. - Add internationalization for portal' elements.
Incorrect order of service desk on the Help Center has been fixed.
1. The following improvements have been made: - Card Theme for Global Pages (Help Center, My Requests) - Compatibility with Jira 8.3 - Hidden navigation bar in case of one item - Knowledge base integration 2. The following bugs have been fixed: - Problem with expiring license banner - Problem with Exomoon card on IE
1. The following improvements have been made: - Card Theme for Global Pages (Help Center, My Requests) - Compatibility with Jira 8.3 - Hidden navigation bar in case of one item - Knowledge base integration 2. The following bugs have been fixed: - Problem with expiring license banner - Problem with Exomoon card on IE
The following improvements have been made: * New button for confirming the selection of Default Theme. * New slider graphic. * Change in cards preview. * Rounting correction on the Customer Portal. * Removing current search results by "x" icon.
The following improvements have been made: * New button for confirming the selection of Default Theme. * New slider graphic. * Change in cards preview. * Rounting correction on the Customer Portal. * Removing current search results by "x" icon.