Theme Extension for Jira Service Management

for Jira Cloud, Jira Server 8.0.0 - 9.11.1, Jira Data Center 8.0.0 - 9.11.1 and more
811 installs
  • Supported
  • Jira Service Management

As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more

Let Jira Service Management reflect your brand. Customize the Help Center and Customer Portal in a unique way - effortlessly

Choose from 6 types of customizable cards

With Cards Theme, guide Customers towards the quickest answer with clear and visually appealing cards representing request types and Service Desks. Choose from a variety of engaging designs for an inviting feeling.

Design a minimalist, easily navigable Help Center

With List Theme, organize your Help Center into a transparent list structure for fast navigation, even through large numbers of elements. Choose from predefined vibrant color schemes or create your own.

Group Service Desk projects into custom categories

Create custom categories and organize your Service projects and request types for an optimal flow of information. Make the support process smooth, intuitive, and pleasant both for Customers and support agents.

More details

Theme Extension for Jira Service Management extends the default customization options for Jira Service Management user interfaces and allows you to craft a one-of-a-kind customer support experience that leaves a lasting impression. With two elegant themes to choose from, you can make your Customer Portal stand out. Thanks to numerous customisation options, you get to create exquisite designs that showcase your style and brand philosophy.

Theme Extension lets you:

  • boost customer satisfaction with a unique look and feel of Help Center and Customer Portal.
  • make raising and resolving requests straightforward by organizing your Service Desks into custom categories.
  • choose from two eye-catching and modern themes: Cards and List.
  • choose from 6 types of customizable cards for request types and Service Desks in the Cards theme.
  • make your Help Center easy to navigate with the minimalist but vibrant List theme.
  • customize theme styles or create your own that best suits your brand.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy



Customize the Customer Portal to fit your business