120
Customers have installed this app in at least 120 active instances.
120
Customers have installed this app in at least 120 active instances.
    by Hexygen Inc.Top Vendor
    Hexygen Inc. is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Server 8.0.0 - 8.5.1, Jira Data Center 8.0.0 - 8.5.1 and more versions
    Versions available for Jira Server 7.2.0 - 7.13.11
    Jira Data Center 7.2.0 - 7.13.11
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Hexygen Inc. supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Hexygen Inc. supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Unleash your creativity and thrill your customers by designing your own Customer Portal

    Unleash your creativity and thrill your customers by designing your own Customer Portal

    Unleash your creativity and thrill your customers by designing your own Customer Portal

    Choose from 6 types of cards for request types

    Create a unique Customer Portal design

    Add custom cards with HTML

    The first theme we've introduced is Cards which are of 6 types. After choosing one of them, add a preset color scheme to play around and see how the app works. Then proceed to the Edit view in the configuration.

    Upload a custom banner and adjust its height. Swap the cards' colors and images with those fitting your taste and brand style. Change their size by dragging a slider, and highlight the search bar with colors and borders.

    Design custom cards that will catch your customers' eye. Use them to provide a link to your external resources, share big news or invite to an event you host. This is the only place in the app where you meet any code.

    Choose from 6 types of cards for request types

    Create a unique Customer Portal design

    Add custom cards with HTML

    The first theme we've introduced is Cards which are of 6 types. After choosing one of them, add a preset color scheme to play around and see how the app works. Then proceed to the Edit view in the configuration.

    Upload a custom banner and adjust its height. Swap the cards' colors and images with those fitting your taste and brand style. Change their size by dragging a slider, and highlight the search bar with colors and borders.

    Design custom cards that will catch your customers' eye. Use them to provide a link to your external resources, share big news or invite to an event you host. This is the only place in the app where you meet any code.

    More details

    As an Atlassian Platinum Enterprise Partner and a Platinum Top Vendor leading the ITSM segment of the Ecosystem, we've introduced a whole lot of most eagerly requested features to Jira Service Desk. This one extends the default customization options for Jira Service Desk user interface and allows you to design a unique portal for your customers.

    • Choose from 6 types of cards and adjust them to your taste
    • Choose and use or get inspired by ready-made color schemes
    • Add custom cards with HTML
    • Reposition cards by drag and drop and resize them with a slider
    • Display request type groups horizontally or as a dropdown
    • Customize the look and feel of the search bar

    Reach out to us at support@deviniti.com in case of any questions, or ask them on the Atlassian Community.

    To further improve your Service Desk experience, also check out:

    More details

    As an Atlassian Platinum Enterprise Partner and a Platinum Top Vendor leading the ITSM segment of the Ecosystem, we've introduced a whole lot of most eagerly requested features to Jira Service Desk. This one extends the default customization options for Jira Service Desk user interface and allows you to design a unique portal for your customers.

    • Choose from 6 types of cards and adjust them to your taste
    • Choose and use or get inspired by ready-made color schemes
    • Add custom cards with HTML
    • Reposition cards by drag and drop and resize them with a slider
    • Display request type groups horizontally or as a dropdown
    • Customize the look and feel of the search bar

    Reach out to us at support@deviniti.com in case of any questions, or ask them on the Atlassian Community.

    To further improve your Service Desk experience, also check out:

    Reviews for cloud

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    Reviews for server

    (7)
    Sign in to write a review
    by Abdelhalim ELKHATTABI on 2019-04-26
    As usual , BRILLANT :)
    Was this review helpful?YesNo
    Hexygen Inc.

    Hi Abdelhalim,

    Thank you for your rating! We're glad to hear that our app works great!

    Best regards, Deviniti Support Team

    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$40050 users$800100 users$1,000250 users$2,000500 & upAdditional pricing details
    50 users$300/year100 users$500/year250 users$2,000/year500 users$3,000/year750 users$3,000/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Hexygen Inc. is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Hexygen Inc. is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.4.0-J8 Jira Server 8.0.0 - 8.5.1 Released 2019-11-14

    Summary

    Improvement & Bugfix release

    Details

    The following improvements have been made: * Compatibility with Translation for Jira Service Desk app. * Possibility to hide search bar. The following bugs have been fixed: * No link to Help Center on the My Requests list. * Problem with HTML validator on the custom card. * Problem with parsing data on the MSSQL database.

    Versions

    Version 1.4.0-J8 Jira Data Center 8.0.0 - 8.5.1 Released 2019-11-14

    Summary

    Improvement & Bugfix release

    Details

    The following improvements have been made: * Compatibility with Translation for Jira Service Desk app. * Possibility to hide search bar. The following bugs have been fixed: * No link to Help Center on the My Requests list. * Problem with HTML validator on the custom card. * Problem with parsing data on the MSSQL database.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Theme Extension for Jira Service Desk via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Theme Extension for Jira Service Desk. You're prompted to log into MyAtlassian. Theme Extension for Jira Service Desk begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Theme Extension for Jira Service Desk versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Theme Extension for Jira Service Desk via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Theme Extension for Jira Service Desk. You're prompted to log into MyAtlassian. Theme Extension for Jira Service Desk begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Theme Extension for Jira Service Desk versions compatible with your instance, you can look through our version history page.

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