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My Requests Extension for Jira Service Management

works with Jira Cloud, Jira Server 10.0.0 - 10.2.1, Jira Data Center 10.0.0 - 10.2.1 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appOrganize My Requests page to find, filter and manage customer requests with ease

Control Customer Portal requests list view

Let your customers tailor their My Requests page to their specific needs. They can use filters or add/remove columns to see only the relevant requests. Let them export a list of requests in CSV or XLSX format.

Ensure requests privacy with User scopes

Restrict access to your requests and protect sensitive information. Decide who should be able to view each request. Group individual users, user groups, or organizations in bulk and set them request visibility.

Manage system fields and custom fields

Configure the visibility of system fields and custom fields. Decide which should be available as a visible column or a filter criteria.

Supporting media

More details

If you're not sure about something, see the My Requests Extension LP. If you want to see how the app works in more detail, request a 1:1 demo with our expert.

My Requests Extension gives better control of request management. Its set of capabilities influences clear request organization for all for users on the Customer Portal.

Additional resources:

My Requests Extension easily integrates with your existing Jira Service Management environment. To enhance more ITSM capabilities, the app works effectively alongside other ITSM apps:

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • My Requests Extension for Jira Service Management integrates with your Atlassian product

Version information

Version 1.0.11-ACfor Jira Cloud

Release date

Nov 5th 2024

Summary

Minor version update

Details

Minor version update

Payment model

Paid via Atlassian

License type

Commercial

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