OVERALL RATINGS
INSTALLS
1,522
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Key highlights of the appLet customers organize My Requests page to find, filter and manage requests with ease
Let clients adapt Customer Portal requests page
Let your customers tailor their My Requests page to their specific needs. They can add/remove columns or use filters to see only relevant requests. Let them export a list of Jira requests in CSV or XLSX format.
Manage system fields and custom fields
Configure the visibility of system fields and custom fields. Decide which should be available as a visible column or a filtering criteria.
Keep sensitive information secure with User scopes
Restrict access to your requests and protect sensitive information. Decide who should be able to view each Jira request. Group individual users, user groups, or organizations in bulk and set request visibility for them.
Supporting media
More details
The My Requests app enhances how admins, agents, and customers manage requests in JSM.
It allows you to customize request visibility, ensuring users see only relevant data while keeping sensitive information secure. Advanced filtering and sorting options let you organize daily work efficiently, and filters can be saved and shared for seamless collaboration. The app also supports exporting request lists into user-friendly formats like CSV or XLSX, making it easy to create reports and share insights with non-technical stakeholders.
Additional resources:
- Compare native Jira Requests page to My Requests Extension
- Explore app use cases
- Check supported fields
- See the app’s page
- Learn about Jira request management
The app works with other Deviniti’s ITSM apps, including:
Consider moving from Data Center to Cloud? Visit our migration hub to learn more about available options and the migration process.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
My Requests Extension for Jira Service Management integrates with your Atlassian app
Version information
Version 5.3.0•for Jira Cloud
- Release date
- Jul 2nd 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial