My Requests Extension for Jira Service Management
OVERALL RATINGS
INSTALLS
1,575
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appOrganize My Requests page to find, filter and manage customer requests with ease
Control Customer Portal requests list view
Let your customers tailor their My Requests page to their specific needs. They can use filters or add/remove columns to see only the relevant requests. Let them export a list of requests in CSV or XLSX format.
Ensure requests privacy with User scopes
Restrict access to your requests and protect sensitive information. Decide who should be able to view each request. Group individual users, user groups, or organizations in bulk and set them request visibility.
Manage system fields and custom fields
Configure the visibility of system fields and custom fields. Decide which should be available as a visible column or a filter criteria.
Supporting media
More details
If you're not sure about something, see the My Requests Extension LP. If you want to see how the app works in more detail, request a 1:1 demo with our expert.
My Requests Extension gives better control of request management. Its set of capabilities influences clear request organization for all for users on the Customer Portal.
Additional resources:
- Compare native Jira Requests page to My Requests Extension
- Check the list of Supported Fields
- Exporting requests list
My Requests Extension easily integrates with your existing Jira Service Management environment. To enhance more ITSM capabilities, the app works effectively alongside other ITSM apps:
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
My Requests Extension for Jira Service Management integrates with your Atlassian product
Version information
Version 1.0.10-AC•for Jira Cloud
Release date
Jun 28th 2024
Summary
New feature release
Details
Features:
- Support for the Resolution field which can be used in Columns and Criteria.
Improvements:
- Minor technical and design improvements that don't influence the app's usage.
Payment model
Paid via Atlassian
License type
Commercial