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My Requests Extension for Jira Service Management

works with Jira Cloud, Jira Server 10.0.0 - 10.3.2, Jira Data Center 10.0.0 - 10.3.2 and more

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TRUST SIGNALS

Key highlights of the appLet customers organize My Requests page to find, filter and manage requests with ease

Let clients adapt Customer Portal requests page

Let your customers tailor their My Requests page to their specific needs. They can add/remove columns or use filters to see only relevant requests. Let them export a list of Jira requests in CSV or XLSX format.

Manage system fields and custom fields

Configure the visibility of system fields and custom fields. Decide which should be available as a visible column or a filtering criteria.

Keep sensitive information secure with User scopes

Restrict access to your requests and protect sensitive information. Decide who should be able to view each Jira request. Group individual users, user groups, or organizations in bulk and set request visibility for them.

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More details

If you want to see the app in action, request a demo with our expert.

The My Requests app enhances how admins, agents, and customers manage requests in Jira Service Management.

It allows you to customize request visibility, ensuring users see only relevant data while keeping sensitive information secure. Advanced filtering and sorting options let you organize daily work efficiently, and filters can be saved and shared for seamless collaboration. The app also supports exporting request lists into user-friendly formats like CSV or XLSX, making it easy to create reports and share insights with non-technical stakeholders.

Additional resources:

The app integrates seamlessly with Jira Service Management and works with other ITSM apps, including:

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

My Requests Extension for Jira Service Management integrates with your Atlassian product

Version information

Version 1.0.11-AC•for Jira Cloud

Release date
Nov 5th 2024
Summary
Minor version update
Details

Minor version update

Payment model
Paid via Atlassian
License type
Commercial

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