Free app
OVERALL RATINGS
INSTALLS
467
SUPPORT
- Partner Supported
Key highlights of the appTop-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Manage Complex and Multiple SLAs
Create Metrics, and decide when they start, pause, resume, finish, cancel, and even restart. Set Goals to define deadlines for issues selected via JQL-like formulas. Define working days and hours.
Monitor SLA Delivery
Monitor deadlines in real time, thanks to SLA PowerBox icons which are all colors and symbols. In Jira Software and Jira Work Management projects as well!
Dynamic Deadlines
Define deadlines based on values taken from the Jira Custom fields - whether it is a fixed point in time taken from Date Time Picker or number of hours/minutes taken from Numeric Field.
Supporting media
More details
USE CASES | ROADMAP | REQUEST A DEMO
SLA PowerBox is the most powerful plugin to manage complex SLAs in Jira:
- Track SLA times in Jira & pause statuses.
- Set any number of custom Agreements, Metrics, Goals, Behaviours, and Calendars.
- Create multiple Goals (deadlines) with independent time counters.
- Calculate end of working day deadlines.
- Set your own SLA Behaviours based on statuses and events.
- Assign the Goals to Issues according to JQL-like formulas.
- Define working days and hours with Calendars.
- Monitor deadlines and time limits, presented with intuitive icons and colors.
- Customize every element of an SLA Agreement to precisely meet your needs.
- Works with Jira Software and Jira Work Management!
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
SLA PowerBox - On Time Service Delivery integrates with your Atlassian product
Version information
Version 1.1.3-AC•for Jira Cloud
Release date
Nov 15th 2024
Summary
Minor version update
Details
Payment model
Free
License type
Commercial