- Capability to hide Cancelled SLA Metric
- Minor bug fixes
Version history
4.1.1Jira Data Center 8.4.2 - 9.7.02023-01-20Hiding Cancelled SLA Metric & Bugfixing 4.1.1Jira Server 8.4.2 - 9.7.02023-01-20Hiding Cancelled SLA Metric & Bugfixing - Capability to hide Cancelled SLA Metric
- Minor bug fixes
4.1.0Jira Data Center 8.4.2 - 9.5.12022-11-07New Gadget, User in JQL Context and more! - New Gadget: Average Time to Finish/Resolve
- User in JQL Context - ability to set technical user whose permissions are used in the context of JQL (and IQL as well!)
- SLA Metric Attribute fix
- Other Bugfixes
4.1.0Jira Server 8.4.2 - 9.5.12022-11-07New Gadget, User in JQL Context and more! - New Gadget: Average Time to Finish/Resolve
- User in JQL Context - ability to set technical user whose permissions are used in the context of JQL (and IQL as well!) SLA Metric Attribute fix
- Other Bugfixes
4.0.1Jira Data Center 8.4.2 - 9.3.12022-08-19Bug fix release - Jira 9.x - refreshing metrics when Issue Commented
- the proper number of restart counting when Negotiated start date used
- Refresh mechanism tweaks
- Duration Calculator - workaround for error when end date was reported as earlier than the start date and the difference was smaller than 1 sec.
- Negotiated End Date and canceled event causes history inconsistency
- Removed browser error log when Metric added to Create Screen
4.0.1Jira Server 8.4.2 - 9.3.12022-08-19Bug fix release - Jira 9.x - refreshing metrics when Issue Commented
- the proper number of restart counting when Negotiated start date used
- Refresh mechanism tweaks
- Duration Calculator - workaround for error when end date was reported as earlier than the start date and the difference was smaller than 1 sec.
- Negotiated End Date and canceled event causes history inconsistency
- Removed browser error log when Metric added to Create Screen
4.0.0Jira Data Center 8.4.2 - 9.1.12022-08-03Jira 9.x compatibility & Asynchronous Event Processing & BugFixes - Jira 9.x compatibility
- Issue Events handled by SLA Engine in asynchronous way - performance improvement
- SLA Gadgets Timezone fix
4.0.0Jira Server 8.4.2 - 9.1.12022-08-03Jira 9.x compatibility & Asynchronous Event Processing & BugFixes - Jira 9.x compatibility
- Issue Events handled by SLA Engine in asynchronous way - performance improvement
- SLA Gadgets Timezone fix
3.9.3Jira Data Center 7.6.0 - 8.22.62022-05-18Rebranding & Counting On Hold Time Fix No release notes.3.9.3Jira Server 7.6.0 - 8.22.62022-05-18Rebranding & Counting On Hold Time Fix No release notes.3.9.2Jira Data Center 7.6.0 - 8.22.62022-04-25Counting Number of SLA metric restarts & Bugfix - Counting Number of SLA metric restarts
- Issue with On Hold time showing as 0
3.9.2Jira Server 7.6.0 - 8.22.62022-04-25Counting Number of SLA metric restarts & Bugfix - Counting Number of SLA metric restarts
- Issue with On Hold time showing as 0
3.9.1Jira Server 7.6.0 - 8.22.62022-03-14Bugfix release No release notes.3.9.1Jira Data Center 7.6.0 - 8.22.62022-03-14Bugfix release No release notes.3.9.0Jira Data Center 7.2.0 - 8.22.62022-03-11Logging Issue events handled by SLA No release notes.3.9.0Jira Server 7.2.0 - 8.22.62022-03-11Logging Issue events handled by SLA No release notes.3.8.5Jira Data Center 7.6.0 - 8.22.62022-02-15Performance Improvements in indexing No release notes.3.8.5Jira Server 7.6.0 - 8.22.62022-02-15Performance Improvements in indexing No release notes.3.8.4Jira Data Center 7.6.0 - 8.21.12021-12-30Jira 8.21 Compatibility Release & Polish translations No release notes.3.8.4Jira Server 7.6.0 - 8.21.12021-12-30Jira 8.21 Compatibility Release & Polish translations No release notes.3.8.3Jira Data Center 7.6.0 - 8.20.202021-11-03Polish translation of notification module No release notes.3.8.3Jira Server 7.6.0 - 8.20.202021-11-03Polish translation of notification module No release notes.3.8.2Jira Data Center 7.6.0 - 8.20.202021-10-06Jira 7.x compatibilty release No release notes.3.8.2Jira Server 7.6.0 - 8.20.202021-10-06Jira 7.x compatibilty release No release notes.3.8.2.serverJira Server 7.2.0 - 8.20.202021-10-06Jira 7.x compatibilty release Version 3.8.2.server • Released 2021-10-06 • Supported By Almarise • Paid via Atlassian • CommercialNo release notes.3.8.1Jira Data Center 7.6.0 - 8.19.12021-08-27Jira Service Management Automation Trigger & better Structure support - SLA Notification - Automation Provider
- Jira Service Management Automation Trigger
- Better Structure support
- other bugfixes
3.8.1Jira Server 7.6.0 - 8.19.12021-08-27Jira Service Management Automation Trigger & better Structure support - SLA Notification - Automation Provider
- Jira Service Management Automation Trigger
- Better Structure support
- other bugfixes
3.8.0.serverJira Server 7.2.0 - 8.19.12021-08-27Jira Service Management Automation Trigger & better Structure support Version 3.8.0.server • Released 2021-08-27 • Supported By Almarise • Paid via Atlassian • Commercial- SLA Notification - Automation Provider
- Jira Service Management Automation Trigger
- Better Structure support
- other bugfixes
3.7.5Jira Data Center 7.6.0 - 8.18.22021-08-02SLA Analytics Extension and Compatibility Issues Fix - SLA Analytics - JQL based batch REST Endpoint
- Email This Issue and Smart Issue Templates compatibility
- SLA Metric REST API fix for the scenario when no goal is set
- Other minor compatibility Issues
3.7.5Jira Server 7.6.0 - 8.18.22021-08-02SLA Analytics Extension and Compatibility Issues Fix - SLA Analytics - JQL based batch REST Endpoint
- Email This Issue and Smart Issue Templates compatibility
- SLA Metric REST API fix for the scenario when no goal is set
- Other minor compatibility Issues
3.7.5.serverJira Server 7.2.0 - 8.18.22021-08-02SLA Analytics Extension and Compatibility Issues Fix Version 3.7.5.server • Released 2021-08-02 • Supported By Almarise • Paid via Atlassian • Commercial- SLA Analytics - JQL based batch REST Endpoint
- Email This Issue and Smart Issue Templates compatibility
- SLA Metric REST API fix for scenario when no goal is set
- Other minor compatibility Issues
3.7.4Jira Data Center 7.6.0 - 8.18.22021-06-02Jira 8.17 Compatibility Release No release notes.3.7.4Jira Server 7.6.0 - 8.18.22021-06-02Jira 8.17 Compatibility Release No release notes.3.7.4.serverJira Server 7.2.0 - 8.17.12021-06-02Jira 8.17 Compatibility Release Version 3.7.4.server • Released 2021-06-02 • Supported By Almarise • Paid via Atlassian • CommercialNo release notes.3.7.3Jira Data Center 7.6.0 - 8.16.12021-05-12BugFix Release - Notifications - fix
- NPE during reindexing when no goal set - fix
3.7.3Jira Server 7.6.0 - 8.16.12021-05-12BugFix Release - Notifications - fix
- NPE during reindexing when no goal set - fix
3.7.3.serverJira Server 7.2.0 - 8.16.12021-05-12BugFix Release Version 3.7.3.server • Released 2021-05-12 • Supported By Almarise • Paid via Atlassian • Commercial- Notifications - fix
- NPE during reindexing when no goal set - fix
3.7.2Jira Data Center 7.6.0 - 8.16.12021-05-10Indexing Performance Improvements and NPE on Issue Create fix No release notes.3.7.2Jira Server 7.6.0 - 8.16.12021-05-10Indexing Performance Improvements and NPE on Issue Create fix No release notes.3.7.2.serverJira Server 7.2.0 - 8.16.12021-05-10Indexing Performance Improvements and NPE on Issue Create fix Version 3.7.2.server • Released 2021-05-10 • Supported By Almarise • Paid via Atlassian • CommercialNo release notes.3.7.1Jira Server 7.6.0 - 8.16.12021-04-22Gadgets internationalisation improvements No release notes.3.7.0Jira Data Center 7.6.0 - 8.16.12021-05-10Index based SLA Metric Sorting [REINDEX REQUIRED!] & Bugfixes - SLA Metric are sorted by deadline stored in Lucene Index - Sorting performance improved! Jira BACKGROUND re-index REQUIRED!!!
- SLA Gadgets Fix
- Behaviour Condition - Changed To/From fixed
- Set a date for the number of workdays ahead issue - minor fixes
3.7.1Jira Data Center 7.6.0 - 8.16.12021-04-22Gadgets internationalisation improvements No release notes.3.7.1.serverJira Server 7.2.0 - 8.16.12021-04-22Gadgets internationalisation improvements Version 3.7.1.server • Released 2021-04-22 • Supported By Almarise • Paid via Atlassian • CommercialNo release notes.3.7.0Jira Server 7.6.0 - 8.16.12021-04-15Index based SLA Metric Sorting [REINDEX REQUIRED!] & Bugfixes - SLA Metric are sorted by deadline stored in Lucene Index - Sorting performance improved! Jira BACKGROUND re-index REQUIRED!!!
- SLA Gadgets Fix
- Behaviour Condition - Changed To/From fixed
- Set a date for the number of workdays ahead issue - minor fixes
3.7.0.serverJira Server 7.2.0 - 8.16.12021-04-15Index based SLA Metric Sorting [REINDEX REQUIRED!] & Bugfixes Version 3.7.0.server • Released 2021-04-15 • Supported By Almarise • Paid via Atlassian • Commercial- SLA Metric are sorted by deadline stored in Lucene Index - Sorting performance improved! Jira BACKGROUND re-index REQUIRED!!!
- SLA Gadgets Fix
- Behaviour Condition - Changed To/From fixed
- Set a date for the number of workdays ahead issue - minor fixes
3.6.0Jira Data Center 7.6.0 - 8.16.12020-12-04Microsoft Teams Integration, Improvements and Bug Fixes - Microsoft Teams Channel Notification on SLA Metric Events
- Gadgets - include/exclude empty intervals in calculations
- Workflow PowerBox templates compatibility
- Empty Resolution in SLA Analitics fix
3.6.0Jira Server 7.6.0 - 8.16.12020-12-04Microsoft Teams Integration, Improvements and Bug Fixes - Microsoft Teams Channel Notification on SLA Metric Events
- Gadgets - include/exclude empty intervals in calculations
- Workflow PowerBox templates compatibility
- Empty Resolution in SLA Analitics fix
3.6.0.serverJira Server 7.2.0 - 8.16.12020-12-04Microsoft Teams Integration, Improvements and Bug Fixes Version 3.6.0.server • Released 2020-12-04 • Supported By Almarise • Paid via Atlassian • Commercial- Microsoft Teams Channel Notification on SLA Metric Events
- Gadgets - include/exclude empty intervals in calculations
- Workflow PowerBox templates compatibility
- Empty Resolution in SLA Analytics fix
3.5.2Jira Data Center 7.6.0 - 8.14.12020-10-19Bug Fix Release - Notifications on priority change - fix
- Saving complex event-based configuration - fix
- SLA Metric Attribute indexing - fix
3.5.2Jira Server 7.6.0 - 8.14.12020-10-19Bug Fix Release - Notifications on priority change - fix
- Saving complex event-based configuration - fix
- SLA Metric Attribute indexing - fix
3.5.2.serverJira Server 7.2.0 - 8.14.12020-10-19Bug Fix Release Version 3.5.2.server • Released 2020-10-19 • Supported By Almarise • Paid via Atlassian • Commercial- Notifications on priority change - fix
- Saving complex event-based configuration - fix
- SLA Metric Attribute indexing - fix
3.5.1Jira Data Center 7.6.0 - 8.13.62020-09-28BugFix release No release notes.3.5.1Jira Server 7.6.0 - 8.13.62020-09-28BugFix release No release notes.3.5.1.serverJira Server 7.2.0 - 8.13.62020-09-28Bug fix Version 3.5.1.server • Released 2020-09-28 • Supported By Almarise • Paid via Atlassian • CommercialNo release notes.3.5.0Jira Server 7.6.0 - 8.12.32020-09-22REST API expansion and SLA Metric Attribute and More - Detailed Information on SLA Metric Custom Field in REST API
- REST API for SLA Analytics
- SLA Metric Attribute Custom Field
- Slack Notifications - Compatibility with new oauth2 Slack API
3.5.0Jira Data Center 7.6.0 - 8.12.32020-09-22REST API expansion and SLA Metric Attribute and More - Detailed Information on SLA Metric Custom Field in REST API
- REST API for SLA Analytics
- SLA Metric Attribute Custom Field
- Slack Notifications - Compatibility with new oauth2 Slack API
3.5.0.serverJira Server 7.2.0 - 8.12.32020-09-22REST API expansion and SLA Metric Attribute and More Version 3.5.0.server • Released 2020-09-22 • Supported By Almarise • Paid via Atlassian • Commercial- Detailed Information on SLA Metric Custom Field in REST API
- REST API for SLA Analytics
- SLA Metric Attribute Custom Field
- Slack Notifications - Compatibility with new oauth2 Slack API
3.4.4Jira Data Center 7.6.0 - 8.12.32020-07-10Workflow Condition - Is Working Day an Bug Fixes - Workflow Condition - Is Working Day - based on configured calendar checks whether given moment in time - current time/due date/custom field value is working day or not
- Minor Bugfixes
3.4.4Jira Server 7.6.0 - 8.12.32020-07-10Workflow Condition - Is Working Day an Bug Fixes - Workflow Condition - Is Working Day - based on configured calendar checks whether given moment in time - current time/due date/custom field value is working day or not
- Minor Bugfixes
3.4.4.serverJira Server 7.2.0 - 8.12.32020-07-10Workflow Condition - Is Working Day an Bug Fixes Version 3.4.4.server • Released 2020-07-10 • Supported By Almarise • Paid via Atlassian • Commercial- Workflow Condition - Is Working Day - based on configured calendar checks whether given moment in time - current time/due date/custom field value is working day or not
- Minor Bugfixes
3.4.3Jira Data Center 7.6.0 - 8.10.12020-04-10Bugfix Release No release notes.3.4.3Jira Server 7.6.0 - 8.10.12020-04-10Bugfix Release No release notes.3.4.3.serverJira Server 7.2.0 - 8.10.12020-04-10Bugfix Release Version 3.4.3.server • Released 2020-04-10 • Supported By Almarise • Paid via Atlassian • CommercialNo release notes.3.4.2Jira Data Center 7.6.0 - 8.8.12020-01-28Bug fix release No release notes.3.4.2Jira Server 7.6.0 - 8.8.12020-01-28Bug fix release No release notes.3.4.2.serverJira Server 7.2.0 - 8.6.12020-01-28Bug fix release Version 3.4.2.server • Released 2020-01-28 • Supported By Almarise • Paid via Atlassian • CommercialNo release notes.3.4.1Jira Data Center 7.6.0 - 8.6.12020-01-03JIRA 8.6 Compatibility Release - JIRA 8.6 Compatibility Release
- Bug fix for resuming SLA Metric in status based SLA configuration
3.4.1Jira Server 7.6.0 - 8.6.12020-01-03JIRA 8.6 Compatibility Release - JIRA 8.6 Compatibility Release
- Bug fix for resuming SLA Metric in status based SLA configuration
3.4.1.serverJira Server 7.2.0 - 8.6.12020-01-03JIRA 8.6 Compatibility Release Version 3.4.1.server • Released 2020-01-03 • Supported By Almarise • Paid via Atlassian • Commercial- JIRA 8.6 Compatibility Release
- Bug fix for resuming SLA Metric in status based SLA configuration
3.4.0Jira Data Center 7.6.0 - 8.5.142019-11-18Calendar export/import - Export/Import of SLA Calendar to/from XML file - Usability improvements- Bugfixes
3.4.0Jira Server 7.6.0 - 8.5.142019-11-18Calendar export/import - Export/Import of SLA Calendar to/from XML file- Usability improvements- Bugfixes
3.4.0.serverJira Server 7.2.0 - 8.5.142019-11-18Calendar export/import Version 3.4.0.server • Released 2019-11-18 • Supported By Almarise • Paid via Atlassian • Commercial- Export/Import of SLA Calendar to/from XML file - Usability improvements- Bugfixes
3.3.0Jira Data Center 7.2.12 - 8.5.142019-09-20Negotiated Start & End Date and Re-indexing improvements This is a major release and introduces following changes:
- Negotiated Start Date & Negotiated End Date – calculating SLA Metric based on Custom Fields values.
- Re-index selected SLA Agreements and performance improvements
- Hiding SLA Metric on Issue View based on metric State
- Jira 8.4 compatibility release
- Other minor updates & bugfixes
3.3.0Jira Server 7.2.12 - 8.5.142019-09-20Negotiated Start & End Date and Re-indexing improvements This is a major release and introduces following changes:
- Negotiated Start Date & Negotiated End Date – calculating SLA Metric based on Custom Fields values.
- Re-index selected SLA Agreements and performance improvements
- Hiding SLA Metric on Issue View based on metric State
- Jira 8.4 compatibility release
- Other minor updates & bugfixes
3.2.3Jira Data Center 7.0.0 - 8.5.12019-07-17Update bug fix and new JQL Function This release solves bug on update from version 3.2.1 or older and brings new JQL function" stateUpdated()
3.2.3Jira Server 7.0.0 - 8.5.142019-07-17Update bug fix and new JQL Function This release solves bug on update from version 3.2.1 or older and brings new JQL function" stateUpdated()
3.2.2Jira Data Center 7.0.0 - 8.2.62019-06-10Data Center compatibility and minor updates This version is officially Jira Data Center release. It includes minor bug fixes and features, including:
- Removed support for HipChat and Stride
- reporting issue (incorrect date calculations)
- SLA History display issue
- Fixed condition evaluator in event-based behaviours
- SLA Reindexing bug
- and more
3.2.2Jira Server 7.0.0 - 8.2.62019-06-10Data Center compatibility and minor updates No release notes.3.2.1Jira Server 7.0.0 - 8.2.62019-03-08Jira 8 compatibility and minor bug fixes This is Jira 8 compatibility release and includes minor bug fixes
3.2.0Jira Server 6.3 - 7.13.182018-08-17New Reporting features, improved Look and Feel and other improvements This is a major release and includes:
- New Dashboard Gadgets for better SLA tracking
- Improved SLA Metric UI (similar to new Jira's Look and Feel)
- New parameter in Event-Based behaviours (for comment tracking)
- Stride notifications
- Ability to order SLA metrics on view issue screen (parametrized)
- Minor bug-fixes and improvements
3.1.0Jira Server 6.3 - 7.12.32018-04-27Minor updates and bug fixes This version is a maintenance release and includes:
- New Calendar module (improved performance in Data Center instances)
- Improved export to Excel file (from issue navigator)
- New deadline calculation options (when SLA Goal is based on a data field)
- Minor updates and bug fixes
3.0.0Jira Server 6.3 - 7.12.32018-02-09SLA Notifications, Security, Data Center Compatibility and more Major release that includes a lot of new features, including:
- Multichannel SLA Notification & Escalations (via email, SMS/Text, HipChat, Slack)
- SLA Metric Security based on project roles
- Jira Data Center compatibility
- Performance improvements
- New calendar-related post function
- Small lovely features
- Bug fixes
2.0.3Jira Server 6.3 - 7.7.42017-10-21Minor updates, bug fixes This is a bug fix release and performance improvements release.
2.0.2Jira Server 6.3 - 7.5.42017-07-30Exporting SLA reports and minor bug fixes This release includes:
- Exporting project level reports to CSV format
- Minor bug fixes
2.0.1Jira Server 6.3 - 7.3.92017-07-14Minor updates, bug fixes This is a bug fix release containing some minor improvements.
2.0.0Jira Server 6.3 - 7.3.92017-05-02Status-based behaviours, SLA in JSD Customer Portal and more This Major Release Includes:
- New Status-based behaviours (in parallel to previous Event-based)
- Better support for Jira Service Desk Customer Portal
- SLA Past Recalculation (for Status-based SLAs)
- Small GUI changes
- Minor Bug fixes
1.1.2Jira Server 6.3 - 7.3.92017-04-24Minor updates, bug fixes Renderer fix on low resolution screens
1.1.0Jira Server 6.3 - 7.3.92017-04-07Minor updates, bug fixes Small but useful improvement:
- Ability to pause SLA just after start and pause when finished
- Hide an SLA Metric when no deadline is set
- Dates in SLA Metrics now respect user Timezone
- SLA Indexing improvements
Minor bug fixes
1.1.1Jira Server 6.3 - 7.3.92017-04-23Minor updates, bug fixes This release fixes minor bugs in SLA Analytics module and adds multi-language support in SLA Analytics (when a custom field is translated).
1.0.4Jira Server 6.3 - 7.3.92017-01-27Bug fixes and minor upgrades This release includes following new features:
- More SLA Parameters available in REST API and CSV Export
- SLA Metric de-indexing after Agreement update
Issues resolved in this release:
- SLA Metric not updated on view issue page refresh
- Bahaviour action condition "executed by" not working
- Error on invalid JQL in a Goal item
- SLA Metric dates displayed incorrectly in some timezones
1.0.3Jira Server 6.3 - 7.3.92016-12-13New features and minor bug fixes This version includes:
- New SLA Agreement reindexing feature
- Goal recalculation settings by agreement
- Better time zone support
- SLA Metric export to Excel/CSV is now possible
- Minor bug fixes
1.0.2Jira Server 6.3 - 7.2.152016-10-04Bugfixes and and performance optimization - Minor bugfixes
- Optimized performance on large instance
If you update from an older version please uninstall old version of SLA PowerBox and "Calendar (CoreSoft Labs Commons)" add-ons before installing this one.
1.0.1Jira Server 6.3 - 7.2.152016-08-24Bug fixes and enhanced reporting This release includes:
- minor bug fixes
- new project-level reporting including graphs and JQL-based reports
- updated translations
- enhanced indexing
1.0.0Jira Server 6.3 - 7.1.102016-05-15Initial release No release notes.