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Customer Satisfaction Survey for Jira

works with Jira Cloud, Jira Server 8.0.0 - 9.17.5, Jira Data Center 10.0.0 - 11.1.1 and more

OVERALL RATINGS

INSTALLS

572

SUPPORT

  • Partner Supported

Ascend to new heights with Atlassian Cloud. Data Center support (excl. Bitbucket) ends on March 28, 2029. Together, we’ll make this transition a success.

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Key highlights of the appEmpower Your Jira Service Management with Real-Time Insights and Effortless Feedback

watch Customer Satisfaction Survey for Jira video

Real-time insights into your project.

Our reports are so simple that anyone can understand them.

Our satisfaction reports can be drilled down to the ticket level.

Know what your reporters really think.

Your employees don’t need to remember “another” password to participate

Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!

A product that performs for every team.

Customize the email content and branding to improve engagement. Fine-grained permission control.

Control when the surveys are sent with Jira workflow events.

Supporting media

More details

  • Real-time insights into your project.
    • Candylio reports are so simple that anyone can understand them.
    • Satisfaction reports can be drilled down to the ticket level.
  • Know what your reporters really think.
    • Your employees don’t need to remember “another” password to participate
    • Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!
  • A product that performs for every team.
    • Customize the email content and branding to improve engagement.
    • Control when the surveys are sent with Jira workflow events.
    • Reduce number of emails sent with powerful JQL filters.
  • Multiple language support: English, German, Spanish, French, Italian, Japanese, Polish, Russian, Slovak

For more details, please refer to this How to use CSAT page

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 7.2.8for Jira Data Center 10.0.0 - 11.1.1

Release date
Oct 30th 2025
Summary
Minor changes
Details

Notes: This version is only compatible with Jira 10

Payment model
Paid via Atlassian
License type
Commercial
Explore all Data Center versions

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