Please note that this version is only compatible with Jira 8. Notable bug fixes and improvements are as follows:
- Group filter for assignees and reporters in All Feedback tab.
- Bug fix for the in-context rating dialog.
Version history
4.2.1-jira8Jira Data Center 8.0.0 - 8.8.02020-03-29Minor bug fixes and improvements 4.2.1-jira8Jira Server 8.0.0 - 8.8.02020-03-29Minor bug fixes and improvements Please note that this version is only compatible with Jira 8. Notable bug fixes and improvements are as follows:
- Group filter for assignees and reporters in All Feedback tab.
- Bug fix for the in-context rating dialog.
4.2.1Jira Data Center 7.3.0 - 7.13.132020-03-29Minor bug fixes and improvements Please note that this version is only compatible with Jira 7. Notable bug fixes and improvements are as follows:
- Group filter for assignees and reporters in All Feedback tab.
- Bug fix for the in-context rating dialog.
4.2.1Jira Server 7.3.0 - 7.13.132020-03-29Minor bug fixes and improvements Please note that this version is only compatible with Jira 7. Notable bug fixes and improvements are as follows:
- Group filter for assignees and reporters in All Feedback tab.
- Bug fix for the in-context rating dialog.
4.2.0-jira8Jira Data Center 8.0.0 - 8.8.02020-02-16Bulk Actions admin screen & updates for Satisfaction board Highlights:
- CSAT Bulk Actions admin screen
- Custom response based on the rating score
- Updates for Satisfaction board
For more details, please refer to this Release Notes
4.2.0-jira8Jira Server 8.0.0 - 8.8.02020-02-16Bulk Actions admin screen & updates for Satisfaction board Highlights:
- CSAT Bulk Actions admin screen
- Custom response based on the rating score
- Updates for Satisfaction board
For more details, please refer to this Release Notes
4.2.0Jira Data Center 7.3.0 - 7.13.132020-02-16Bulk Actions screen and updates for the Satisfaction board Highlights:
- CSAT Bulk Actions admin screen
- Custom response based on the rating score
- Updates for Satisfaction board
For more details, please refer to this Release Notes
4.2.0Jira Server 7.3.0 - 7.13.132020-02-16Bulk Actions admin screen and updates for Satisfaction board Highlights:
- CSAT Bulk Actions admin screen
- Custom response based on the rating score
- Updates for Satisfaction board
For more details, please refer to this Release Notes
4.1.11-jira8Jira Data Center 8.0.0 - 8.7.12019-12-08Minor bug fix for CSV export This version is only compatible with Jira 8
4.1.11-jira8Jira Server 8.0.0 - 8.7.12019-12-08Minor bug fix for CSV export This version is only compatible with Jira 8
4.1.11Jira Data Center 7.3.0 - 7.13.132019-12-08Minor bug fix for CSV export This version is only compatible with Jira 7
4.1.11Jira Server 7.3.0 - 7.13.132019-12-08Minor bug fix for CSV export This version is only compatible with Jira 7
4.1.10-jira8Jira Data Center 8.0.0 - 8.5.42019-11-24Minor bug fixes Highlights:
- CSAT Rate custom field is sortable.
Please note that this version is only compatible with Jira 8. If you are using Jira 7, please download and install the compatible version.
4.1.10-jira8Jira Server 8.0.0 - 8.5.42019-11-24Minor bug fixes Highlights:
- CSAT Rate custom field is sortable.
Please note that this version is only compatible with Jira 8. If you are using Jira 7, please download and install the compatible version.
4.1.10Jira Data Center 7.3.0 - 7.13.132019-11-24Minor bug fixes Highlights:- CSAT Rate custom field is sortable.
Please note that this version is only compatible with Jira 7. If you are using Jira 8, please download and install the compatible version (which always ends with -jira8).
4.1.10Jira Server 7.3.0 - 7.13.132019-11-24Minor bug fixes Highlights: CSAT Rate custom field is now sortable in Issue Navigator.
Please note that this version is only compatible with Jira 7. If you are using Jira 8, please download and install the compatible version ending with -jira8.
4.1.9-jira8Jira Data Center 8.0.0 - 8.5.42019-11-16Bug fixes for the dashboard & integration with Jira issues macro in Confluence This version is only compatible with Jira 8. For Jira 7, please download and install the latest version from the marketplace.
4.1.9-jira8Jira Server 8.0.0 - 8.5.42019-11-16Bug fixes for the dashboard & integration with Jira issues macro in Confluence This version is only compatible with Jira 8. For Jira 7, please download and install the latest compatible version from the marketplace.
4.1.9Jira Data Center 7.3.0 - 7.13.132019-11-16Minor bug fixes for the dashboard and integration with Jira issues macro This version is only compatible with Jira 7. For Jira 8, please install the version with the suffix -jira8.
4.1.9Jira Server 7.3.0 - 7.13.132019-11-16Minor bug fixes for the dashboard and integration with Jira issues macro This version is only compatible with Jira 7. For Jira 8, please install the latest version ending with -jira8
4.1.8-jira8Jira Data Center 8.0.0 - 8.5.42019-10-27Minor bug fixes The CSAT Token custom field is now deprecated. This version is only compatible with Jira 8 and above. Please download an equivalent version (without the -jira8 suffix) for your Jira 7 server.
4.1.8-jira8Jira Server 8.0.0 - 8.5.42019-10-27Minor bug fixes The CSAT Token custom field is now deprecated. This version is only compatible with Jira 8 and above. Please download an equivalent version (without the -jira8 suffix) for your Jira 7 server.
4.1.8Jira Data Center 7.3.0 - 7.13.132019-10-26Minor bug fixes The CSAT Token custom field is now deprecated. The tokens won't be stored as this custom field values for new tickets.
4.1.8Jira Server 7.3.0 - 7.13.132019-10-26Minor bug fixes The CSAT Token custom field is now deprecated.
4.1.6-jira8Jira Data Center 8.0.0 - 8.5.42019-09-23Minor bug fixes Minor bug fixes
4.1.6-jira8Jira Server 8.0.0 - 8.5.42019-09-27Minor bug fixes Minor bug fixes
4.1.6Jira Data Center 7.3.0 - 7.13.132019-09-20Minor bug fixes and logs for troubleshooting purpose Minor bug fixes and logs for troubleshooting purpose
4.1.6Jira Server 7.3.0 - 7.13.132019-09-20Minor bug fixes and logs for troubleshooting purpose Minor bug fixes and logs for troubleshooting purpose
4.1.5-jira8Jira Data Center 8.0.0 - 8.5.42019-08-23Data Center approved version for Jira 8 Data Center approved version for Jira 8
4.1.5-jira8Jira Server 8.0.0 - 8.5.42019-09-13Minor bug fixes Minor bug fixes
4.1.5Jira Data Center 7.3.0 - 7.13.132019-08-22Data Center approved version Data Center approved version
4.1.5Jira Server 7.3.0 - 7.13.132019-08-23Data Center approved version Data Center approved version
4.1.4-jira8Jira Server 8.0.0 - 8.3.52019-08-07A minor bug fix for the app on Jira 8 A minor bug fix for the app on Jira 8
4.1.4Jira Server 7.3.0 - 7.13.132019-08-18Minor bug fixes Minor bug fixes
4.1.3-jira8Jira Server 8.0.0 - 8.3.52019-07-29Bug fixes This version is only compatible with Jira 8
4.1.3Jira Server 7.3.0 - 7.13.132019-07-29Bug fixes This version is only compatible with Jira 7. Please don't install it on your Jira 8 server.
4.1.2Jira Server 7.3.0 - 7.13.132019-07-05Minor bug fixes for CSAT on Jira 7 Minor bug fixes. This version is only compatible with Jira 7.13 and below. We will release a version that compatible with Jira 8 very soon.
4.1.1Jira Server 7.3.0 - 7.13.132019-07-01Minor bug fixes for CSAT on Jira 7 Minor bug fixes. This version is only compatible with Jira 7.13 and below. We will release a version that compatible with Jira 8 very soon.
4.1.0-jira8Jira Server 8.0.0 - 8.2.62019-06-11Toggle the survey email for multiple projects. New Delete Feedback permission. For more details about the new features please refer to this CSAT Release Notes 4.1.x
4.1.0Jira Server 7.3.0 - 7.13.132019-05-28Toggle the survey email for multiple projects. New Delete Feedback permission. For more details about the new features please refer to this CSAT Release Notes 4.1.x
4.0.22-jira8Jira Server 8.0.0 - 8.2.62019-05-19Bug fix for the Email Scheduling feature This version is only compatible with Jira 8 and above.
4.0.22Jira Server 7.3.0 - 7.13.132019-05-19Bug fix for the Email Scheduling feature Bug fix for the Email Scheduling feature. This version is only compatible with Jira 7.13 and below. Please install an equivalent version for Jira 8.
4.0.19-jira8Jira Server 8.0.0 - 8.1.32019-05-06Hot fix for the in-app rating issue If you have upgraded CSAT to 4.0.18-jira8, we highly recommend that you upgrade it to this version 4.0.19-jira8. There was a bug in 4.0.18-jira8 that prevents the user from giving the feedback inside the ticket immediately.
Please note that this version is only compatible with Jira 8. If you are using Jira 7, please install the same version (without the -jira8 suffix).
4.0.19Jira Server 7.3.0 - 7.13.132019-05-06Hot fix for the in-app rating issue If you have upgraded CSAT to 4.0.18, we highly recommend that you upgrade it to this version 4.0.19. There was a bug in 4.0.18 that prevents the user from giving the feedback inside the ticket immediately.
Please note that this version is only compatible with Jira 7. If you are using Jira 8, please install the same version with the -jira8 suffix (will be released soon).
4.0.18-jira8Jira Server 8.0.0 - 8.1.32019-04-28Better validation logic and minor bug fixes This version is only compatible with Jira 8 and above. In this version, we update the validation logic to determine if a survey email will be sent. The custom fields required for the app are now locked to prevent them from being accidentally modified or removed.
4.0.18Jira Server 7.3.0 - 7.13.132019-04-28Better validation logic and minor bug fixes This version is only compatible with Jira 7. In this version, we update the validation logic to determine if a survey email will be sent. The custom fields required for the app are now locked to prevent them from being accidentally modified or removed.
4.0.17-jira8Jira Server 8.0.0 - 8.1.32019-04-24Bug fixes for the Category filter in All Feedback tab and Response Rate This version is only compatible with Jira 8 and above. If you are using Jira 7, please install version 4.0.17 instead.
4.0.17Jira Server 7.3.0 - 7.13.132019-04-24Bug fixes for the Category filter in All Feedback tab and response rate This version is only compatible with Jira 7.
4.0.15Jira Server 7.3.0 - 7.13.132019-03-26Compatibility update for Jira 7.x Please note that this version is only compatible with Jira from 7.3 to 7.13
4.0.14-jira8Jira Server 8.0.0 - 8.1.32019-03-19Better logs and Dutch language support This version is only compatible with Jira 8. If you are using Jira 7.13 or lower, please install version 4.0.14 via this link: https://marketplace.atlassian.com/download/apps/1215212/version/400000009070
4.0.14Jira Server 7.3.0 - 7.13.132019-03-19Support Dutch language Support Dutch language
4.0.13Jira Server 7.3.0 - 7.13.132019-02-28Minor logging improvements Minor logging improvements. This version is only compatible with Jira 7.13.1 and below. If you are using Jira 8, please download the version compatible with Jira 8 here: https://marketplace.atlassian.com/download/apps/1215212/version/400000009050
4.0.12-jira8Jira Server 8.0.0 - 8.0.32019-02-23Stability update version for Jira 8 This version is only compatible with Jira 8. Please install the corresponding version for Jira 7 here: https://marketplace.atlassian.com/manage/apps/1215212/versions/400000009040/details
4.0.12Jira Server 7.3.0 - 7.13.132019-02-23Stability updates for new Jira versions below 8.0 Stability updates for new Jira versions such as 7.12 and 7.13
4.0.11-jira8Jira Server 8.0.0 - 8.0.32019-02-17This version is only compatible with Jira 8 This version is only compatible with Jira 8. You can install the same version for Jira 7.13 and below via this link: https://marketplace.atlassian.com/download/apps/1215212/version/400000009020
4.0.11Jira Server 7.2.0 - 7.13.132019-01-28Minor bug fixes and stability updates Minor bug fixes and stability updates
4.0.9Jira Server 7.2.0 - 7.13.132019-01-23Stability updates Stability updates
4.0.8Jira Server 7.2.0 - 7.13.132019-01-13Minor bug-fix version This version contains a bug-fix for Oracle DB.
4.0.7Jira Server 7.2.0 - 7.13.132019-01-01Minor bug fixes Dear our fellow customers,
Please refer to this CSAT Release Notes 4.0.x for more details about this major version.
If you encounter any abnormal behaviors, please feel free to raise a support request here
Happy New Year!
4.0.6Jira Server 7.2.0 - 7.13.132018-12-21Critical bug-fix for the JQL validation issue If you have updated the add-on with version 4.0.x, we recommend that you update it again with this latest version since there is a regression that prevents it from sending the survey email when a JQL is used.
4.0.5Jira Server 7.2.0 - 7.13.132018-12-21Fix the compatibility issue with MySQL This version contains a fix for a compatibility issue with MySQL (when the add-on is updated from an older version).
Please refer to this CSAT Release Notes 4.0.x for the major changes in 4.0.
If you encounter any issue with the add-on, please feel free to raise a support ticket here
4.0.4Jira Server 7.2.0 - 7.13.132018-12-20Minor bug fixes The in-app CSAT form is now compatible with with Refined Theme for Jira Service Desk.
For more details about the major release, please refer to this page CSAT Release Notes 4.0.x
If you encounter any problems, please feel free to raise a support ticket here
4.0.2Jira Server 7.2.0 - 7.13.132018-12-07Fix the backward compatibility issue with older version of Jira Service Desk From 4.0.0, in-app rating is supported, please have a look at this CSAT Release Notes 4.0.x for more details. You can use the old 3.7.x version if you don't need this feature.
If you have any issues with this version or any suggestions, please feel free to raise a request here
4.0.0Jira Server 7.2.0 - 7.13.132018-11-30In-context (aka. in-app) rating is now supported There will be a new dialog / form where the reporter can give the rating and comment immediately within the issue view (after the issue is resolved).
For more details, please refer to this Release Notes
For any feedback, please help us raise a support request here
3.7.1Jira Server 7.2.0 - 7.12.32018-11-06CSAT Comment with maximum length CSAT Comment's length now adheres to the default character length limit in Jira, more details here: CSAT Release Notes 3.7.x. You can also change this limit by following the link in the Release Notes.
3.6.5Jira Server 7.2.0 - 7.12.32018-11-01Fix the compatibility problems with MySQL 3.6.4Jira Server 7.2.0 - 7.12.32018-10-27Stability updates We would recommend you to update the add-on with this latest version if you have encountered any installation issue with a previous 3.6 version.
3.6.3Jira Server 7.2.0 - 7.12.32018-10-21Stability update and bug fixes We recommend you to install this version on your staging server first. If you have any issue, please raise a support ticket here.
3.6.0Jira Server 7.2.0 - 7.12.32018-10-09Important Updates to the Permission Management for CSAT In this version, we introduce a brand new CSAT Permissions screen where the sysadmin can control who has which access to which parts of CSAT in your Jira server.
We recommend you reading this Release Notes thoroughly. If you have any questions regarding how the new permission model is enforced, please raise a support ticket on our Service Desk portal.
3.5.3Jira Server 7.2.0 - 7.12.32018-09-15Minor bug fixes and make the JQL field on the Configuration page bigger For more details, please refer to this CSAT Release Notes 3.5.x
3.5.2Jira Server 7.2.0 - 7.12.32018-09-10Minor bug fixes for the chart when non-English locale is used 3.5.1Jira Server 7.2.0 - 7.12.32018-08-26Minor bug fixes for the dashboard and better validation logic 3.5.0Jira Server 7.2.0 - 7.11.22018-08-08Provide ability to disable the secondary question and bugs fix 
3.4.5Jira Server 7.2.0 - 7.11.22018-08-01Minor bug fix for the Recipient field on the Configuration page 3.4.4Jira Server 7.2.0 - 7.11.22018-07-30Bug fix for the Dashboard tab and CSAT Trigger Date CF This version is only compatible with Jira 7.2.0 and above.
For more details about this major version, please refer to this CSAT Release Notes 3.4.x
3.4.3Jira Server 7.2.0 - 7.11.22018-07-29Bug fix for the Engagement tab & minor enhancements This version is not compatible with Jira 7.0 and 7.1. Please download version 3.2.4 instead.
For more details about version 3.4.x, please read this Release Notes
3.4.2Jira Server 7.2.0 - 7.11.22018-07-26Minor bug fix for the date range control on the dashboard No release notes.3.2.5Jira Server 7.0.0 - 7.1.102018-07-30Bug fix for the Dashboard tab This version is only compatible with Jira 7.0 and 7.1
3.2.4Jira Server 7.0.0 - 7.1.102018-07-29Bug fix for the Engagement tab This version is only compatible with Jira 7.0 and 7.1. Please install the latest version if you are using Jira 7.2.0 or above.
More details about version 3.2.0 can be found here.
3.2.3Jira Server 7.0.0 - 7.1.102018-07-29Bug fixes for the 3.2.x release This bug fix version is only compatible with Jira 7.0 and 7.1
More details about version 3.2.x can be found here: https://candylio-dev.atlassian.net/wiki/spaces/DOC/pages/720535553/CSAT+Release+Notes+3.2.0
3.4.1Jira Server 7.2.0 - 7.11.22018-07-26Hot-fix for 3.4.0 There is a critical bug in 3.4.0 that prevents CSAT email from being sent. We recommend you updating to this version and doing a full re-index so that the dashboard will show correct data.
3.2.2Jira Server 7.0.0 - 7.1.102018-07-25Bug fixes Bug fixes for the Dashboard and Engagement tab. Please note that this version is not compatible with Jira 7.11. Please install version 3.4.0 on Jira 7.11 instead.
3.2.1Jira Server 7.0.0 - 7.1.102018-07-23Bug-fix for SQL Server database Please install 3.3.x (instead of this version) on Jira 7.11 and above
3.3.1Jira Server 7.2.0 - 7.11.22018-07-23Bug-fix for MS SQL database This version is compatible with Jira 7.2.0 and above.
Please install version 3.2 on Jira 7.1 and below
3.3.0Jira Server 7.2.0 - 7.11.22018-07-22Optional secondary question. Support pure JQL for triggering CSAT survey email IMPORTANT NOTES: This version is not compatible with Jira 7.0 and 7.1. If you are using one of these Jira versions, please install CSAT add-on version 3.2.0 instead.
For more details please refer to this page CSAT Release Notes 3.3.0
3.2.0Jira Server 7.0.0 - 7.10.22018-07-22Optional secondary question. Support pure JQL for triggering CSAT survey email IMPORTANT NOTES: This version is not compatible with Jira 7.11.0 and above. Please install version 3.3.0 instead.
For more details please refer to this page CSAT Release Notes 3.2.0
3.1.4Jira Server 7.0.0 - 7.10.22018-07-06JQL with Assignee and Recipient custom field. Bulk Action in Survey Center. 3.0.2Jira Server 6.4 - 7.10.22018-06-18Fixed minor issues 3.0.1Jira Server 6.4 - 7.10.22018-06-12Updated the question 3.0.0Jira Server 6.4 - 7.10.22018-06-11Support multiple questions. Please read the release notes before upgrade 2.7.0Jira Server 6.4 - 7.10.22018-05-18Configurable time delay for survey emails. Improved Scheduled Jobs page For more details, please refer to this CSAT Release Notes 2.7.x
