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Lookup Manager

works with Jira Cloud, Jira Server 8.0.0 - 9.17.5, Jira Data Center 8.0.0 - 9.17.5 and more

OVERALL RATINGS

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

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Key highlights of the appAutomating your issues with Lookup Tables

Set the assignee automatically with a lookup table

Automate the routing of requests to assignees/approvers based on a selected field (e.g. system, department, country, etc).Can also be used to set other fields

VLookup / HLookup within Jira just like MS Excel

Can define multiple lookup tables for various purposes

Support both automation rules & workflow actions

The lookup can be triggered from 1) Workflow post functions 2) Jira Service Desk Automation 3) Automation for Jira

Supporting media

More details

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The Lookup Manager allows conditional handling of issues through the use of lookup tables and post functions.

Some possible use cases are:

  • Route the request for the next person in the workflow
  • Select the priority based on the issue type or reporter
  • Set the notification group based on the selected system
  • Set the issue security based on the issue type

If the assignee is not around, it is possible for automatic reassignment with Out of Office Assistant

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions

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