Skip to:

Lookup Manager

works with Jira Cloud, Jira Server 8.0.0 - 9.17.5, Jira Data Center 8.0.0 - 9.17.5 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

Key highlights of the appAutomating your issues with Lookup Tables

Set the assignee automatically with a lookup table

Automate the routing of requests to assignees/approvers based on a selected field (e.g. system, department, country, etc).Can also be used to set other fields

VLookup / HLookup within Jira just like MS Excel

Can define multiple lookup tables for various purposes

Support both automation rules & workflow actions

The lookup can be triggered from 1) Workflow post functions 2) Jira Service Desk Automation 3) Automation for Jira

Supporting media

More details

Schedule a demo 🚀

The Lookup Manager allows conditional handling of issues through the use of lookup tables and post functions.

Some possible use cases are:

  • Route the request for the next person in the workflow
  • Select the priority based on the issue type or reporter
  • Set the notification group based on the selected system
  • Set the issue security based on the issue type

If the assignee is not around, it is possible for automatic reassignment with Out of Office Assistant

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Version information

Version 3.5.1for Jira Data Center 8.0.0 - 9.17.5

Release date

Jul 25th 2024

Summary

Bug fix

Details

  • LOOKUP-87 - Lookup Manager not working after changing the date time format

Please refer to the release notes for more info.

Payment model

Paid via Atlassian

License type

Commercial

Explore all Data Center versions

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow