Most advanced Microsoft Outlook app for Jira. Connect Jira issues with Outlook emails on Windows, Mac, iOS, Android and Office 365
Most advanced Microsoft Outlook app for Jira. Connect Jira issues with Outlook emails on Windows, Mac, iOS, Android and Office 365
Create and update Jira issues in Outlook
Put Outlook emails in a Jira context
Send issues as emails
Create or update issues quickly with content from your emails. Copy email attachments and text formatting like lists, colors and tables. The Jira look and feel provides an intuitive interface.
Our sidebar shows you issues related to your current email with a detailed overview and lets you add comments. You can also see information on the sender as well as previous issues.
You can easily send issues as emails from our sidebar within Outlook.
Create and update Jira issues in Outlook
Put Outlook emails in a Jira context
Send issues as emails
Create or update issues quickly with content from your emails. Copy email attachments and text formatting like lists, colors and tables. The Jira look and feel provides an intuitive interface.
Our sidebar shows you issues related to your current email with a detailed overview and lets you add comments. You can also see information on the sender as well as previous issues.
You can easily send issues as emails from our sidebar within Outlook.
Create and update Jira issues in Outlook
Put Outlook emails in a Jira context
Send issues as emails
Create or update issues quickly with content from your emails. Copy email attachments and text formatting like lists, colors and tables. The Jira look and feel provides an intuitive interface.
Our sidebar shows you issues related to your current email with a detailed overview and lets you add comments. You can also see information on the sender as well as previous issues.
You can easily send issues as emails from our sidebar within Outlook.
More details
Winner of Atlassian Marketplace Vendor Awards 2017: Best Integration
With years of experience in Outlook development, yasoon provides high-quality, secure and state-of-the-art Outlook apps made in Germany.
- Easy initial setup and very easy deployment
- Central administration of settings and features
- Support for Outlook (2010-2019) for Windows, Outlook for Mac, Outlook for iOS, Outlook for Android and Online Web Access (mobile requires an Office 365 subscription)
- Runs on all devices
- Create and update issues in Jira look & feel
- All fields available can be completed directly in Outlook
- Email content is automatically converted into Jira markup
- Fully integrated with Jira Service Desk
- Create tickets on behalf of existing Service Desk users or create a new user for the sender of the email
- Comment internally or share the answer with the customer
- Get Jira context for emails
- Find related issues for the same conversation or sender
- Send issues as an email
More details
Winner of Atlassian Marketplace Vendor Awards 2017: Best Integration
With years of experience in Outlook development, yasoon provides high-quality, secure and state-of-the-art Outlook apps made in Germany.
- Easy initial setup and very easy deployment
- Central administration of settings and features
- Support for Outlook (2010-2019) for Windows, Outlook for Mac, Outlook for iOS, Outlook for Android and Online Web Access (mobile requires an Office 365 subscription)
- Runs on all devices
- Create and update issues in Jira look & feel
- All fields available can be completed directly in Outlook
- Email content is automatically converted into Jira markup
- Fully integrated with Jira Service Desk
- Create tickets on behalf of existing Service Desk users or create a new user for the sender of the email
- Comment internally or share the answer with the customer
- Get Jira context for emails
- Find related issues for the same conversation or sender
- Send issues as an email
More details
Winner of Atlassian Marketplace Vendor Awards 2017: Best Integration
With years of experience in Outlook development, yasoon provides high-quality, secure and state-of-the-art Outlook apps made in Germany.
- Easy initial setup and very easy deployment
- Central administration of settings and features
- Support for Outlook (2010-2019) for Windows, Outlook for Mac, Outlook for iOS, Outlook for Android and Online Web Access (mobile requires an Office 365 subscription)
- Runs on all devices
- Create and update issues in Jira look & feel
- All fields available can be completed directly in Outlook
- Email content is automatically converted into Jira markup
- Fully integrated with Jira Service Desk
- Create tickets on behalf of existing Service Desk users or create a new user for the sender of the email
- Comment internally or share the answer with the customer
- Get Jira context for emails
- Find related issues for the same conversation or sender
- Send issues as an email
Reviews for cloud
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Hey David,
sorry about the installation issues. Regarding the link back to the originating email, we do have this feature on the roadmap for later this year.
Reviews for server
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Martin,
sorry you are having issues. Unfortunately it seems your support request did not came through. Could you send us an email to contact@yasoon.com or open a support request in our portal: https://yasoon.atlassian.net/servicedesk/customer/portal/3
Thanks!
Reviews for Data Center
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Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$50 | 25 users$600 | 50 users$1,100 | 100 users$2,000 | 250 users$4,000 | 500 & upAdditional pricing details |
| 50 users$800/year | 100 users$1,600/year | 250 users$3,000/year | 500 users$4,000/year | 750 users$5,000/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).
- Do you offer academic, community, or open-source licenses for cloud apps?
Academic, community and open source licenses are not available for cloud apps.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
yasoon is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
yasoon is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
yasoon is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2019-05-27
Summary
Cloud Release - Email Address Scope
Details
With this release, we are adding a new scope: Access Email Addresses. With an upcoming change, Atlassian will limit the access to users email addresses. As we deeply integrate with email, this is a necessary feature for us.
You can read more about this in the help article: https://yasoon.atlassian.net/wiki/spaces/OAFJ/pages/594444330/Why+does+the+app+need+email+access
Versions
Version 1.8.1 • Jira Server 6.4 - 8.2.4 • Released 2019-04-18
Summary
Minor usability fixes
Details
Fixed some documentation links & styles
Versions
Version 1.8.1 • Jira Data Center 7.0.0 - 8.2.4 • Released 2019-04-18
Summary
Minor usability fixes
Details
Fixed some documentation links & styles
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Outlook Email for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Outlook Email for Jira. You're prompted to log into MyAtlassian. Outlook Email for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Outlook Email for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Outlook Email for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Outlook Email for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Outlook Email for Jira. You're prompted to log into MyAtlassian. Outlook Email for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Outlook Email for Jira versions compatible with your instance, you can look through our version history page.
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