Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

Very good and useful application. Great and fast support team.

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  yasoon - Microsoft 365 for Jira

  Thank you so much, Rafal! We hope you keep on enjoying Microsoft 365 for Jira. Whenever you have something to add, we're here.

  Best,

  Britta from yasoon

A game-changer for customer relations and Jira integration! We've been using this app for a few weeks, mainly on the Outlook side, to handle customer requests. Our main goal was to maintain a personalized, human customer relationship rather than a rigid, "ticket-centric" approach with automated emails. This app perfectly allows us to do that. The Outlook integration itself is incredible. On top of that, the support team has been outstanding. We've been in touch almost daily to discuss minor bugs or request new features, and they are always highly responsive and present. The application is extremely comprehensive. While our initial use-case was Outlook, the multiple integrations provided allow us to use the app for many other purposes (for example, we now use the Teams integration for our internal ticketing). A huge thank you to Benjamin for his kindness, patience, and amazing support throughout our project! 10/4 stars ! ;)

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  yasoon - Microsoft 365 for Jira

  Hi there Maxime!

  Wow, we feel like astronomics collecting all those stars…!

  Thank you for this review and for sharing how you use Microsoft 365 for Jira to keep customer communication personal while working seamlessly with Jira. It is great to hear that Outlook and Teams are both supporting your workflows.

  We also appreciate the kind words about Benjamin and our team! Thanks again for the trust!

  Best, Britta from yasoon

We are using all the M365 Integration of Yasoon for 3+ years now and wouldn’t want to work without the M365 for Jira integration anymore. It has massively improved transparency and traceability in our daily work. The support team is excellent, and feature requests are taken very seriously. Meetings with Patrick and Benjamin are always insightful and inspiring—you can really feel Yasoon’s positive and efficient drive. Thanks a lot to the whole team! 10/4 Stars!

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  yasoon - Microsoft 365 for Jira

  Hi there Albin,

  thank you so much! Give us all the stars you have <3 Your long-time trust over the past years means a lot to us. It's amazing to hear that Microsoft 365 for Jira has become an essential part of your daily work and helps improve collaboration across your teams.

  Best, Britta from yasoon

I've waited with the feedback for about a year to evaluate the app, but I have to say my opinion has not changed a bit. Long gone are the questions "where do I raise a ticket" and infinite searching for links to the Customer Portal (that was happening more than we would like to admit) when the user can find it directly in the Teams app. Notifications for our critical tickets are all grouped into one Teams channel, where the team members then assign the tickets directly to themselves in a matter of seconds. Discussions regarding each ticket are grouped into distinct group chats which are then backed up and dissolved to avoid clutter. - And that's just our project! All in all the Teams and Outlook integrations are better that we initially expected and save us a lot of time on development. Any issues we initially had were quickly understood and resolved. 10/4 stars!

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  yasoon - Microsoft 365 for Jira

  Hi there Adam,

  10/4 stars WOW, thank you for this amazing review. We really appreciate you sticking with Microsoft 365 for Jira over such a long period and sharing your thoughtful feedback. It’s great to hear that the Teams and Outlook integrations with Jira have become a natural part of your daily work, helping your teams centralize ticket access, streamline collaboration, and react faster to critical issues without leaving Microsoft 365.

  Thanks for your trust and for the strong recommendation.

  Best, Britta from yasoon

Have been using yasoon products across multiple organizations and deployments for years now as a Jira admin and I can not tell you how much this has helped me popularizing Jira and making users life easier across the board. Definitely recommending both to users and admins for ease of use and quality of life improvements!

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  yasoon - Microsoft 365 for Jira

  Hi there Taavi, thank you so much for the awesome feedback!

  Helping Jira admins win hearts (and make life easier for users) is exactly what we aim for. We really appreciate the recommendation and your long-time trust!

  Best, Britta from yasoon