OVERALL RATINGS
INSTALLS
432
SUPPORT
- Partner Supported
TRUST SIGNALS
Ascend to new heights with Atlassian Cloud. Data Center support ends on March 28, 2029. Together, we’ll make this transition a success.
Key highlights of the appJira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Enjoy extensive configurability for your surveys
The most versatile custom surveys - create unlimited questions of any type, select multiple recipients or groups, modify rating scale, apply corporate branding, get analytics on customer satisfaction, and more!
Get a dashboard with customer satisfaction metrics
Get analytics on your support team's quality with a survey dashboard providing the customer satisfaction metrics and visual rating reports for a quick health check.
Tailor your surveys in any way you want
Analyze all aggregated survey data in one Custom Table Report, organized in a sortable, searchable table that you can further filter based on various criteria. On top of that, use automation endless possibilities of SIL.
Supporting media
More details
Send surveys based on work done in Jira tickets. Aggregate, analyze and act based on survey results.
- Configurability: personalize surveys, define custom questions, trigger points, use stars or numbers in your rating, apply filters and send surveys for single users, several users, or groups
- Quick: get ready with 1-click prepopulated surveys
- Freedom: Set up survey rules for automatic surveys or trigger surveys manually at any time
- Permissions: define access levels to survey feedback
- Reporting: view main stats on a survey dashboard, measure average rating dynamics, drill down to detailed survey results in an exportable Custom Table Report to analyze all aggregated survey data in one place
- Take action: take your surveys to the next level with SIL scripting and add any automation you need based on survey results - assign, transition, create tickets, add automatic comments and more!
The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Trust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerVersion information
Version 5.0.9•for Jira Data Center 9.3.0 - 10.7.4
- Release date
- Sep 16th 2025
- Summary
- Bugfixing release
- Details
Bugfixing release
- Payment model
- Paid via Atlassian
- License type
- Commercial