Add the "Answered On" field in the Custom Table Report export

Add the "Answered On" field in the Custom Table Report export

Fix regression with saving survey configuration

Fix regression with saving survey configuration

In this version we've:

• improved rendering HTML code in Email body & Form
• verified Compatibility with Jira 8.19

In this version we've:

• improved rendering HTML code in Email body & Form
• verified Compatibility with Jira 8.19

In this release we've improved "surveyDate" for REST API

In this release we've improved "surveyDate" for REST API

In this release we've fixed Surveys creation on '1 click'

In this release we've fixed Surveys creation on '1 click'

In this release we've verified Compatibility with Insight app

In this release we've verified Compatibility with Insight app

In this release we've:

• fixed bug with ResolvedBy user
• verified compatibility with Jira 8.17.1

In this release we've:

• fixed bug with ResolvedBy user
• verified compatibility with Jira 8.17.1

In this release we've improved Surveys report export

In this release we've improved Surveys report export

In this release we've:

• fixed an issue with Project Admins permissions
• verified Compatibility with Jira 8.16

In this release we've:

• fixed an issue with Project Admins permissions
• verified Compatibility with Jira 8.16

In this release we've resolved issue with Surveys admin pages access.

In this release we've resolved issue with Surveys admin pages access.

In this version we have eliminated possibility of low-privileged users to update an app configuration

In this version we have eliminated possibility of low-privileged users to update an app configuration

In this release we've:

• fixed an issue with getByIssue API
• verified Compatibility with Jira 8.15

In this release we've:

• fixed an issue with getByIssue API
• verified Compatibility with Jira 8.15

In this release we've fixed an issue with getByIssue API

In this release we've fixed an issue with getByIssue API

In this release we've introduced a fast and robust mechanism to move your data related to surveys to the cloud instance via App migration platform.

In this release we've introduced a fast and robust mechanism to move your data related to surveys to the cloud instance via App migration platform.

In this release we've:

• fixed bug with Surveys Conditions
• verified Compatibility with Jira 8.14

In this release we've:

• fixed bug with Conditions
• verified Compatibility with Jira 8.14

In this release we've:

• fixed bug with Conditions
• verified Compatibility with Jira 8.14

In this release we've:

• fixed bug with Conditions

In this release we've:

• introduced ability to manage Deprecated reports display
• fixed Frequency and Saved Filters issues
• verified Compatibility with Jira 8.13

In this release we've:

• introduced ability to manage Deprecated reports display
• fixed Frequency and Saved Filters issues
• verified Compatibility with Jira 8.13

In this release we've:

• introduced ability to manage Deprecated reports display
• fixed Frequency and Saved Filters issues

In this release we've:

• introduced ability to manage Deprecated reports display
• fixed Frequency and Saved Filters issues

In this release we've introduced:

• Deviniti Dynamic Custom Fields support in Custom Table Report

In this release we've introduced:

• Deviniti Dynamic Custom Fields support in Custom Table Report

In this release we've introduced:

• Deviniti Dynamic Custom Fields support in Custom Table Report

In this release we've introduced:

• Deviniti Dynamic Custom Fields support in Custom Table Report

In this release we have:

• fixed several bugs with Surveys creation
• verified Compatibility with Jira 8.9.0

In this release we have:

• fixed several bugs with Surveys creation
• verified Compatibility with Jira 8.9.0

With Surveys for Jira 4.0.3 version we've introduced Star Rating as an option for rating criterion for your Survey Questions.

With Surveys for Jira 4.0.3 version we've introduced Star Rating as an option for rating criterion for your Survey Questions.

In this release we have:

In this release we have:

In this release we have:

In this release we have:

Fixed a bug with getting value of the custom field

Fixed a bug with getting value of the custom field

Fixed a bug with getting value of custom field

Fixed a bug with getting value of custom field

In this version of the Surveys for Jira we have implemented the following:

• Introduced multiple recipients feature
• Redesigned several small reports into one Custom Table Report to analyze all aggregated survey data in one place
• Improved visibility of your survey feedback, rating and reports view to your project by consolidating Permissions setting
• Simplified the Survey Preview and Test Survey buttons
• Brought more functionality and UI/UX improvements across the whole app
• Upgraded the app to be compatible with Jira 8.7
• Adjusted the app in accordance with the new Cprime branding
• Fixed a few bugs

If you need any assistance or would like to request a feature - we are just one click away. Stayed tuned for more feature releases in the near future.

In this version of the Surveys for Jira we have implemented the following:

• Introduced multiple recipients feature
• Redesigned several small reports into one Custom Table Report to analyze all aggregated survey data in one place
• Improved visibility of your survey feedback, rating and reports view to your project by consolidating Permissions setting
• Simplified the Survey Preview and Test Survey buttons
• Brought more functionality and UI/UX improvements across the whole app
• Upgraded the app to be compatible with Jira 8.7
• Adjusted the app in accordance with the new Cprime branding
• Fixed a few bugs

If you need any assistance or would like to request a feature - we are just one click away. Stayed tuned for more feature releases in the near future.

In this version of the Surveys for Jira we have implemented the following:

• Introduced multiple recipients feature
• Redesigned several small reports into one Custom Table Report to analyze all aggregated survey data in one place
• Improved visibility of your survey feedback, rating and reports view to your project by consolidating Permissions setting
• Simplified the Survey Preview and Test Survey buttons
• Brought more functionality and UI/UX improvements across the whole app
• Adjusted the app in accordance with the new Cprime branding
• Fixed a few bugs

If you need any assistance or would like to request a feature - we are just one click away. Stayed tuned for more feature releases in the near future.

In this version of the Surveys for Jira we have implemented the following:

• Introduced multiple recipients feature
• Redesigned several small reports into one Custom Table Report to analyze all aggregated survey data in one place
• Improved visibility of your survey feedback, rating and reports view to your project by consolidating Permissions setting
• Simplified the Survey Preview and Test Survey buttons
• Brought more functionality and UI/UX improvements across the whole app
• Adjusted the app in accordance with the new Cprime branding
• Fixed a few bugs

If you need any assistance or would like to request a feature - we are just one click away. Stayed tuned for more feature releases in the near future.

Fixed a bug with Survey dashboard output if Team Average Rating includes decimal number

Fixed a bug with Survey dashboard output if Team Average Rating includes decimal number

Fixed a bug with Survey dashboard output if Team Average Rating includes decimal number

Fixed a bug with Survey dashboard output if Team Average Rating includes decimal number

Fixed a bug when zero rating appeared in certain cases when the survey was configured with the weblink

Fixed a bug when zero rating appeared in certain cases when the survey was configured with the weblink

• Verified compatibility with Jira 8.4
• Fixed a bug when zero rating appeared in certain cases when the survey was configured with the weblink.

• Verified compatibility with Jira 8.4
• Fixed a bug when zero rating appeared in certain cases when the survey was configured with the weblink

We made a few UI changes to reflect the rebranded app name. Surveys work for both Jira Software and Jira Service Desk so we reflected this in the name & UI labels.

We made a few UI changes to reflect the rebranded app name. Surveys work for both Jira Software and Jira Service Desk so we reflected this in the name & UI labels.

We made a few UI changes to reflect the rebranded app name. Surveys work for both Jira Software and Jira Service Desk so we reflected this in the name & UI labels.

We made a few UI changes to reflect the rebranded app name. Surveys work for both Jira Software and Jira Service Desk so we reflected this in the name & UI labels.

In this version we have implemented the following:

• Performance improvements when survey reports are built
• Enhanced rating view in the ticket
• Fixed a bug with the custom question options
• Fixed a bug with permissions so that necessary users can set up a survey

In this version we have implemented the following:

• Performance improvements when survey reports are built
• Enhanced rating view in the ticket
• Fixed a bug with the custom question options
• Fixed a bug with permissions so that necessary users can set up a survey

In this version we have implemented the following:

• Performance improvements when survey reports are built
• Enhanced rating view in the ticket
• Verified compatibility with Jira 8.3
• Fixed a bug with the custom question options
• Fixed a bug with permissions so that necessary users can set up a survey

In this version we have implemented the following:

• Performance improvements when survey reports are built
• Enhanced rating view in the ticket
• Verified compatibility with Jira 8.3
• Fixed a bug with the custom question options
• Fixed a bug with permissions so that necessary users can set up a survey

Meet the power! With this version of Surveys for Service Desk we are introducing the power of triggering SIL scripts based on the survey conditions. To find out more about our power portfolio, see here!

Release notes:

• Implemented the ability to trigger SIL scripts when a survey is sent or survey feedback received
• Implemented an integration with Issue History Collector so that now you can use the Time in Status field in the survey reports and use it as a placeholder for your surveys
• Added the ability to use custom fields as placeholders in the survey configuration
• Enhanced performance for survey settings that include JQL
• Fixed a bug with permissions for the survey tab

Meet the power! With this version of Surveys for Service Desk we are introducing the power of triggering SIL scripts based on the survey conditions. To find out more about our power portfolio, see here!

Release notes:

• Implemented the ability to trigger SIL scripts when a survey is sent or survey feedback received
• Implemented an integration with Issue History Collector so that now you can use the Time in Status field in the survey reports and use it as a placeholder for your surveys
• Added the ability to use custom fields as placeholders in the survey configuration
• Enhanced performance for survey settings that include JQL
• Fixed a bug with permissions for the survey tab

Meet the power! With this version of Surveys for Service Desk we are introducing the power of triggering SIL scripts based on the survey conditions. To find out more about our power portfolio, see here!

Release notes:

• Implemented the ability to trigger SIL scripts when a survey is sent or survey feedback received
• Implemented an integration with Issue History Collector so that now you can use the Time in Status field in the survey reports and use it as a placeholder for your surveys
• Added the ability to use custom fields as placeholders in the survey configuration
• Enhanced performance for survey settings that include JQL
• Fixed a bug with permissions for the survey tab

Meet the power! With this version of Surveys for Service Desk we are introducing the power of triggering SIL scripts based on the survey conditions. To find out more about our power portfolio, see here!

Release notes:

• Implemented the ability to trigger SIL scripts when a survey is sent or survey feedback received
• Implemented an integration with Issue History Collector so that now you can use the Time in Status field in the survey reports and use it as a placeholder for your surveys
• Added the ability to use custom fields as placeholders in the survey configuration
• Enhanced performance for survey settings that include JQL
• Fixed a bug with permissions for the survey tab

In this release we fixed a bug where survey tab permissions were sometimes not reflected when report permissions were applied.

In this release we fixed a bug where survey tab permissions were sometimes not reflected when report permissions were applied.

In this version of the Surveys for Service Desk we have implemented the following:

• Upgraded the add-on to be compatible with Jira 8
• Adjusted the app in accordance with the new Cprime branding
• Fixed a few bugs

In this version of the Surveys for Service Desk we have implemented the following:

• Upgraded the add-on to be compatible with Jira 8
• Adjusted the app in accordance with the new Cprime branding
• Fixed a few bugs

In this version of the Surveys for Service Desk we have implemented the following:

• Added a setting to make zero rating optional
• Fixed the Preview section, and now zero rating is displayed correctly in all cases
• Fixed a bug with survey reports configuration during report data reset

In this version of the Surveys for Service Desk we have implemented the following:

• Added a setting to make zero rating optional
• Fixed the Preview section, and now zero rating is displayed correctly in all cases
• Fixed a bug with survey reports configuration during report data reset

In this release we have implemented the following:

• Verified compatibility with Jira 7.13
• User request: Added the ability to start the rating at zero
• Fixed a few UI / UX bugs and bugs related to the Internet Explorer 11

In this release we have implemented the following:

• Verified compatibility with Jira 7.13
• User request: Added the ability to start the rating at zero
• Fixed a few UI / UX bugs and bugs related to the Internet Explorer 11

In this version we removed extra logging so that Jira logs don't have extra entries and fixed the bug with the survey Dashboard for the cases when the rated tickets were deleted.

Additionally, we have verified compatibility with the latest Jira version - 7.13 at the moment.

In v3.1.8 of the Surveys for Service Desk we have fixed a few bugs that were reported by our users.

Important note: Atlassian has introduced a new procedure for Data Center compatibility, and the vendors need to submit their apps for a new DC certification approval. The Surveys for Service Desk is compatible with Data Center but is currently under Atlassian's review. Until it's officially approved according to the new standards, we are releasing new versions that are applicable for server only.

If you are on DC, please do not upgrade to this version (because the app will be indicated as incompatible) or if you upgraded, please revert to the previous version of the app.

User requests:

1. Added the possibility to send surveys once per ticket to avoid too many emails sent to clients.

2. Improved configurability — Now you can add more fields to the survey reports.

3. Reports enhancements:

• When you reset survey data, the data from the custom question report is also deleted.
• Added rating to the Custom Question report so that you can view both the rating and the answers to the survey questions.

4. Added an option to select Jira Component field for the survey reports.

5. We added the possibility to use the project email address as the reply to email for collecting additional feedback if necessary.

6. We added the confirmation dialog when you choose to reset the survey data so that there is a way for you to go back.

7. In addition to the ticket status change, we added the ability to listen to any events in the ticket and use them as survey trigger points.

8. We have verified compatibility with the latest Jira version.

9. Bug fixes

Fixed a bug with the rating in the JQL results, fixed another minor UI bug for the rating UI rendering.

• Added compatibility with Jira 7.10
• Fixed a bug with JQL

• added compatibility with Jira 7.9.0
• added the ability to add CSS styles for instance to modify the star size in the email forms
• added a custom column to the Custom Question Report

Fixed a bug with comments in one of the reports

• added support for Jira 7.8.0
• fixed a bug with survey results
• fixed a bug where a comment wasn't shown in the survey form in certain cases
• fixed a message on the license error page

Compatibility update (Jira 7.7.0, SD 3.10)

• added confirmation dialog when deleting a survey
• enhanced configuration pages and removed the Maintenance page
• minor bug fixes

• compatibility update
• fix for survey display in MS Outlook
• enhancement for a rating scale for basic survey

New functionality:

• Survey dashboard - customizable reports, leaderboard, main metrics and insights
• easier creation of the basic survey with most of data pre-populated

Enhancements

New functionality

• UX/UI improvements in the process of configuring survey settings
• Simplified process of survey creating where certain data is already prefilled

Bug fix

Fixed a loader bug that appeared during survey submission error

New functionality

• Create a survey with one click
• Configure the rate count in a rating scale
• Select custom recipient for the survey

Enhancements

• UI/UX enhancements in the Survey settings
• UI enhancements for a list of surveys
• Simplified process of surveys creating

Bug fixes

• fixed a bug when error appeared for certain new surveys
• fixed how the answers for custom questions were displayed

Fixed a bug when certain styles wouldn't load for new default surveys.

Several UI/UX improvements, new functionality and bug fixing:

Jira 7.4.0 compatibility

Fixed bug when a survey wasn't sent for certain emails

Fixed a bug of certain styles getting corrupted, including the "Post" button name when the link was opened in IE from MS Outlook.

JQL triggers logic improved so that the surveys do not get sent every time that the ticket change event was triggered

Jira 7.3.0 support, improved logging for reports troubleshooting, general enhancements, compatibility support for com.intenso.jira.plugins.jsd-extender

Bug Fix: Survey settings missing tab

Bug Fix: Surveys settings missing save button

Average Rating Export: Updated the export report a user pulls to Excel or CSV for the average rating report.

Bug Fix: Fixed error handling on admin configuration screen

Bug Fix: Fixed custom survey help text to a normal Jira notification

Bug Fix: Fixed custom email recipient list to only show for user fields

Bug Fix: Fixed error when clicking on "All" or "Survey Answers" panel

Bug Fix: Fixed error handling for custom Yes/No result

Average Rating Export: Updated the export report a user pulls to Excel or CSV for the average rating report.

Bug Fix: Fixed error handling on admin configuration screen

Bug Fix: Fixed custom survey help text to a normal Jira notification

Bug Fix: Fixed custom email recipient list to only show for user fields

Bug Fix: Fixed error when clicking on "All" or "Survey Answers" panel

Bug Fix: Fixed error handling for custom Yes/No result

Updated UPM Logos & Banners: added updated to the branding of the plugin, logos and banners.

Bug Fix: fix for error 500 on upgrades from Jira 6 to Jira 7

Bug Fix: fix for the Survey Results tabs, added a toggle in the survey config screen to toggle on & off

Updated UPM Logos & Banners: added updated to the branding of the plugin, logos and banners.

Bug Fix: fix for error 500 on upgrades from Jira 6 to Jira 7

Bug Fix: fix for the Survey Results tabs, added a toggle in the survey config screen to toggle on & off

Added UPM Updates: Updates images

Bug Fix: Fixed custom survey questions not being saved on update.

Bug Fix: Fixed survey reports main page with updates and spelling errors

Added UPM Updates: Updates images

Bug Fix: Fixed custom survey questions not being saved on update.

Bug Fix: Fixed survey reports main page with updates and spelling errors

Added Custom Report Config: Moved out to admin add on section

Added Help Text: Added help text support for custom surveys

Bug Fix: Fixed survey answers showing on all projects

Bug Fix: Enable for All Projects language updated

Bug Fix: Fixed Admin links to enter the survey configuration page

Added Custom Report Config: Moved out to admin add on section

Added Help Text: Added help text support for custom surveys

Bug Fix: Fixed survey answers showing on all projects

Bug Fix: Enable for All Projects language updated

Bug Fix: Fixed Admin links to enter the survey configuration page

Custom Mail Recipient: Report changes for cases if user users custom reporter field and custom issue types

Bug Fixes: When custom mail recipient is set, assignee and reporter fields are ignored

Bug Fixes: When "Add user to the issue comment" is set to "No" comment was not saved to history

Custom Mail Recipient: Report changes for cases if user users custom reporter field and custom issue types

Bug Fixes: When custom mail recipient is set, assignee and reporter fields are ignored

Bug Fixes: When "Add user to the issue comment" is set to "No" comment was not saved to history

New Date Report: shows a log of who the survey was sent to with dates

Bug Fixing: adding support for custom date formats

New Date Report: shows a log of who the survey was sent to with dates

Bug Fixing: adding support for custom date formats

New reports by issue type and custom fields

Storing question responses to the service desk ticket

Reorder custom questions

Bug fixes

New reports by issue type and custom fields

Storing question responses to the service desk ticket

Reorder custom questions

Bug Fixes

Custom Questions Enhancements: Added ability to add, edit & delete survey questions.

Custom Question Enhancements: Added ability to define required questions on a survey

Tool Tips Enhancements: Updated tool tips to describe options

Bug Fixes: Fixed the admin setting from removing the rating from issues.

Custom Questions Enhancements: Added ability to add, edit & delete survey questions.

Custom Question Enhancements: Added ability to define required questions on a survey

Tool Tips Enhancements: Updated tool tips to describe options

Custom Field Enhancement - added support for custom rating field for reporting

Admin Maintenance Section - fix rating fields, mass update recipient

Report Configuration section - added support for custom priority


Bug Fixes - fix for custom ratings not getting captured in reports

Custom Field Enhancement - added support for custom rating field for reporting

Admin Maintenance Section - fix rating fields, mass update recipient

Report Configuration section - added support for custom priority

Bug Fixes - fix for custom ratings not getting captured in reports

Survey Frequency Settings: Adding a selection to send all surveys without frequency.

Report Date Format Updates: Added support for date formats

Bug Fixing: Javascript conflicts

Survey Frequency Settings: Adding a selection to send all surveys without frequency.Report Date Format Updates: Added support for date formats

Bug Fixing: Javascript conflicts

New Report: Response Rate Metrics

Filters: Filter by field columns inline from any report

Column Sort: Sort your results by any field column and expand by selections

Export Options: Export CSV, Excel, PDF, Print

Updated Question Report: Enhanced and updated

Bug Fixes: Improved Date Responsiveness

Bug Fixes: Pagination Errors

Bug Fixes: JQuery conflicts

New Report: Response Rate Metrics

Filters: Filter by field columns inline from any report

Column Sort: Sort your results by any field column and expand by selections

Export Options: Export CSV, Excel, PDF, Print

Updated Question Report: Enhanced and updated

Bug Fixes: Improved Date Responsiveness

Bug Fixes: Pagination Errors

Bug Fixes: Jquery conflicts

JQL Trigger Point Functionality - Create / Select from JQL Filters to define more robust trigger points.

Send Survey Options - Send to Reporter, Assignee or Both

Bug Fixes

JQL Trigger Point Functionality - Create / Select from JQL Filters to define more robust trigger points.

Send Survey Options - Send to Reporter, Assignee or Both

Bug Fixes

Survey Report Module Rewrite - updated date filter functionality

Internationalization - multi language date formatting

Response Rate Report - see the response rate % metric

Bug Fixes

Survey Report Module Rewrite - updated date filter functionality

Internationalization - multi language date formatting

Response Rate Report - see the response rate % metric

Bug Fixes

-Send Surveys to Reporter, Assignee or both

-Response Rate Report

-Custom Questions Edit Options

-Pagination Fix

-Bug Fixes

-Send Surveys to Reporter, Assignee or both

-Response Rate Report

-Custom Questions Edit Options

-Pagination Fix

-Bug Fixes

-Response Rate Reporting

-API Endpoints for custom reporting

-Pagination Bug Fixes

-Response Rate Report

-API Endpoints to pull data into your custom dashboards

-Added REST API endpoints to pull out reports into your own custom dashboards.

-Added pagination to survey reports

-Jira 7 Compatibility Update

-Date format fixes for multi language support

-Ability to send surveys to reporter and assignee

• Fixed issue with survey reports not yielding results
• Fixed issue where close button in preview window of Jira's workflows was not displaying

• Cosmetic changes
• Bug fixes related to image uploading

• Solved issue in simple survey recipient name

• Some users experienced issues with linking to Home Jira URL
• 
Option to make survey reporting visible to admins only
• Resolve image upload issue in certain client environments

• Improved survey question reporting
• Fixed issue where survey doesn't load if user already logged into service desk
• Fixed issue with reporting numbers being impacted by deleted survey tickets

• Bug fix on survey sends

• Bug fix on the CustomQuestion Report
• Bug Fix on trigger point tab - Base URL updated to issue type

• Resolved issues caused by jquery library conflict

• Resolved issue with Frequency Fields Disappear after hitting the save button

• Fixes implemented for custom Survey Recipient

• Trigger points now better supports all statues from multiple workflows associated with the plugin-enabled project

• Bug fix for custom survey recipient field
• Recognition of statuses from multiple active workflows in survey-enabled project

• Ability to choose desired custom User Picker field for survey recipient other than Reporter
• Survey rating and associated comments are visible in reports

• Custom survey window auto-closes are user clicks on Submit button
• Weblink rendering $$undefine$$ fixed
• Enable user to utilize CSS in custom survey
• Survey rating field is now a custom field

• Break inserted between rating form and open ended box help text
• Color of 5 stars and submit button in survey changed
• Changed font to Helvetica
• Changed submit button from "Post" to say "Submit"

Bug fix for web links

• Yes / No option
• Yes / No reporting
• WYSIWYG for the header
• Permission Bug fixes

• Added Yes/No ratings
• Fixed reporting bugs
• Success messages optional

Product enhancements and improvements

• After creating survey be able to be redirected to 'View' Screen
• Moving '(edit)' field in 'Content' Tab
• Fixed webmail Content Submit button issue
• Resolved problem where comment form allowed script injection
• Pop Up message typo
• Post button on "Mail Survey Preview" tab is going to 404

• URL Security IssueResolved
• Extra Characters Randomly Get Added to "Success Message"
• Thank You Message in Custom Survey Always Same Regardless of Star Rating
• Subject Line of Survey Email Should Be Customizable

Added the ability to customize the subject line