Really Simple Escalation
As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more
Automatic issue escalation made really simple
Create Jira Services for periodic escalation jobs
Easily add an entry to Jira’s list of Services which periodically searches for issues and invokes a workflow transition on the results.
Simple escalation parameters
Just provide the JQL, the workflow transition id, the escalation user, and an optional comment to implement just about any imaginable automatic issue escalation process.
Manage escalation jobs
Escalation jobs are managed like any other Jira Service and can be quickly edited or deleted as needed.
Really Simple Escalation is the shortest distance between your Jira server and automatic issue escalation. It’s a simple utility that lets you run a specified JQL query at a regular interval, and applies a designated workflow transition to the issues that are found. It provides a quick and easy way to implement a mechanism for flagging issues that have sat around for too long, or that otherwise require periodic attention.
Privacy and security