516
Customers have installed this app in at least 516 active instances.
516
Customers have installed this app in at least 516 active instances.
    by SnapbytesTop Vendor
    Snapbytes is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Server 8.0.0.m0021-eap07 - 8.5.1, Jira Data Center 8.0.0.m0021-eap07 - 8.5.1 and more versions
    Versions available for Jira Server 5.3.0.next1 - 7.13.11
    Jira Data Center 7.0.0 - 7.13.11
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Snapbytes supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Snapbytes supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Manage your assets within Jira. Link your issues with assets. Improved asset and inventory utilization. Powerfully Simple

    Manage your assets within Jira. Link your issues with assets. Improved asset and inventory utilization. Powerfully Simple

    Manage your assets within Jira. Link your issues with assets. Improved asset and inventory utilization. Powerfully Simple

    Improved Asset Utilization

    Asset Navigator - new user experience

    Fully Integrated with Jira Service Desk

    Inventory management and asset tracking plug-in that provides control and visibility over the complete lifecycle of your assets. Link issues with your assets, create reports or filter issues with a custom field.

    New user experience with cutting-edge UI library and with fast index technology (just like JIRA)

    Assets and Inventory add-on is fully integrated with JSD, JSD customer portal, Core and Software. You can associate "Issues" with "Assets" allowing you to combine issue and asset management data for detailed analysis.

    Improved Asset Utilization

    Asset Navigator - new user experience

    Fully Integrated with Jira Service Desk

    Inventory management and asset tracking plug-in that provides control and visibility over the complete lifecycle of your assets. Link issues with your assets, create reports or filter issues with a custom field.

    New user experience with cutting-edge UI library and with fast index technology (just like JIRA)

    Assets and Inventory add-on is fully integrated with JSD, JSD customer portal, Core and Software. You can associate "Issues" with "Assets" allowing you to combine issue and asset management data for detailed analysis.

    More details

    Define attributes for your inventory/asset forms

    Define asset/inventory types using attributes

    Define your assets/inventories according to your own forms

    Import/Export via Excel or JSON

    Link your "Issues" with "Assets"

    Powerful asset navigator

    Update asset post function with groovy support

    Reports and Gadgets

    Issues Grouped by Assets Pie Chart

    Attribute Related Asset Issues Chart

    Asset Issues by Type Pie Chart

    Issue Status Distribution of Assets by Date Fields

    Issue Status Distribution of Assets by Asset Type

    Assets/Inventories by Type Chart

    Assets/Inventories and Related Issues

    JQL Functions

    Define multiple Asset custom fields, configure contents and add to Jira Core, Jira Service Desk and Jira Service Desk Customer Portal screens

    More details

    Define attributes for your inventory/asset forms

    Define asset/inventory types using attributes

    Define your assets/inventories according to your own forms

    Import/Export via Excel or JSON

    Link your "Issues" with "Assets"

    Powerful asset navigator

    Update asset post function with groovy support

    Reports and Gadgets

    Issues Grouped by Assets Pie Chart

    Attribute Related Asset Issues Chart

    Asset Issues by Type Pie Chart

    Issue Status Distribution of Assets by Date Fields

    Issue Status Distribution of Assets by Asset Type

    Assets/Inventories by Type Chart

    Assets/Inventories and Related Issues

    JQL Functions

    Define multiple Asset custom fields, configure contents and add to Jira Core, Jira Service Desk and Jira Service Desk Customer Portal screens

    Reviews for cloud

    (18)
    Sign in to write a review
    by Martijn Boerwinkel on 2017-08-04
    Stable, clear, configurable and the learning curve is not so steep. We use it now for two months and we are very happy so far. Your money's worth. We started from the built-in forms and modified them according to our needs. Then we could import our assets from excel and it saved us a lot of time. Now we manage our asset tracking flow with this plugin and JIRA. Very friendly and helpful support as well.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Catherine S. Coughlan on 2017-07-10
    We have been using this plugin since its first release. It's easy to use and very flexible. It took a while to create our asset hierarchy structure as we required, but once done it is perfect. Maybe more documentation, or instruction videos could make it easier. Anyhow I like the new look and the new functionalities. The integration with Jira Servicedesk is very useful and works great for us. Thanks team Snapbytes!
    3 out of 3 found this review helpful
    Was this review helpful?YesNo
    Snapbytes

    Hi Catherine,

    Thanks for the review.

    It is now easier to create asset hierarchy with the latest release (2.8.0) in which you can create "mostly used" asset schemes with single click.

    We always welcome feature requests from our customers and implement them as soon as possible.

    Best Regards,

    by Ian Juliff on 2017-03-17
    When will support for JIRA 7.3 be available?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Snapbytes

    Hello Ian,

    Assets and Inventory Plugin for JIRA already supports JIRA 7.3

    Best Regards

    by Tomas Planas on 2016-08-16
    Great plugin to manage your assets on Jira. For the price this is the only plug-in on the market that had the features we required. We are using it to manage our assets in multiple locations, and to develop reports for upper management. Customer service is outstanding, the developers have helped us import our assets from our former system, and transition was seemless. Keep up the good work Tuncay.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Karen Zelenkovski on 2016-08-13
    We are extremely impressed at how good customer support is. They have implemented new features that we have asked for. This plug-in gets the job done for us. To the point and costs much less that other asset management add-ons. So glad that we tried it.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (18)
    Sign in to write a review
    by PVF Tech Support on 2019-11-11
    Great add on. The support is great which makes it a good addition to our Atlassian product line.
    Was this review helpful?YesNo
    by Heiner Ulrich on 2019-10-08
    Great plugin, very useful and intuitive to setup to ones needs!
    Was this review helpful?YesNo
    by Atlassian for ABONA on 2019-07-30
    The plugin is good. My recommendation is to insert the "Create a new Asset type" link/button somewhere close to "Create Asset" button. It's really hard to find the link to create a new asset type.
    Was this review helpful?YesNo
    by Marco Alba on 2019-06-14
    This Plugin is very good and very useful. It was an easy and quick set up. It works very fast for our ~25K assets. We managed to automate integration with the app's API. Support team was responded quickly and resolved my issue (thanks again). I highly recommend this plugin.
    Was this review helpful?YesNo
    Snapbytes

    Hello Marco Alba,

    Thanks indeed for your kind words.

    We've really worked so hard and Assets and Inventory Plugin became very fast, modern looking and easy to use.

    We also have lots of brilliant backlog items in our roadmap.

    Please stay tuned for further improvements and enhancements.

    We always appreciate your comments and review.

    Cheers,

    Tuncay - Snapbytes

    by David Somers on 2019-05-23
    Met all of our requirements, made migrating from Sharepoint lists / Excel files a breeze. Perfectly integrates with Service Desk tickets. Updates on a regular basis. Well worth the money!
    Was this review helpful?YesNo

    Reviews for Data Center

    (18)
    Sign in to write a review
    by Martijn Boerwinkel on 2017-08-04
    Stable, clear, configurable and the learning curve is not so steep. We use it now for two months and we are very happy so far. Your money's worth. We started from the built-in forms and modified them according to our needs. Then we could import our assets from excel and it saved us a lot of time. Now we manage our asset tracking flow with this plugin and JIRA. Very friendly and helpful support as well.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Catherine S. Coughlan on 2017-07-10
    We have been using this plugin since its first release. It's easy to use and very flexible. It took a while to create our asset hierarchy structure as we required, but once done it is perfect. Maybe more documentation, or instruction videos could make it easier. Anyhow I like the new look and the new functionalities. The integration with Jira Servicedesk is very useful and works great for us. Thanks team Snapbytes!
    3 out of 3 found this review helpful
    Was this review helpful?YesNo
    Snapbytes

    Hi Catherine,

    Thanks for the review.

    It is now easier to create asset hierarchy with the latest release (2.8.0) in which you can create "mostly used" asset schemes with single click.

    We always welcome feature requests from our customers and implement them as soon as possible.

    Best Regards,

    by Ian Juliff on 2017-03-17
    When will support for JIRA 7.3 be available?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Snapbytes

    Hello Ian,

    Assets and Inventory Plugin for JIRA already supports JIRA 7.3

    Best Regards

    by Tomas Planas on 2016-08-16
    Great plugin to manage your assets on Jira. For the price this is the only plug-in on the market that had the features we required. We are using it to manage our assets in multiple locations, and to develop reports for upper management. Customer service is outstanding, the developers have helped us import our assets from our former system, and transition was seemless. Keep up the good work Tuncay.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Karen Zelenkovski on 2016-08-13
    We are extremely impressed at how good customer support is. They have implemented new features that we have asked for. This plug-in gets the job done for us. To the point and costs much less that other asset management add-ons. So glad that we tried it.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$25050 users$450100 users$900250 users$1,750500 & upAdditional pricing details
    50 users$875/year100 users$1,250/year250 users$2,200/year500 users$3,500/year750 users$3,750/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Snapbytes is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Snapbytes is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 6.2.17 Jira Server 8.0.0.m0021-eap07 - 8.5.1 Released 2019-12-09

    Summary

    Minor features and bug fixes (Jira 8.x version)

    Details

    • Asset Navigator searches are cached for all pages to open last search after navigating from other app's pages.
    • Asset edit/create popup now does not close when outside of the modal is clicked.
    • Some minor UI/UX changes and bug fixes

    Versions

    Version 6.2.17 Jira Data Center 8.0.0.m0021-eap07 - 8.5.1 Released 2019-12-09

    Summary

    Minor features and bug fixes (Jira 8.x version)

    Details

    • Asset Navigator searches are cached for all pages to open last search after navigating from other app's pages.
    • Asset edit/create popup now does not close when outside of the modal is clicked.
    • Some minor UI/UX changes and bug fixes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Assets and Inventory Plugin for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Assets and Inventory Plugin for Jira. You're prompted to log into MyAtlassian. Assets and Inventory Plugin for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Assets and Inventory Plugin for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Assets and Inventory Plugin for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Assets and Inventory Plugin for Jira. You're prompted to log into MyAtlassian. Assets and Inventory Plugin for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Assets and Inventory Plugin for Jira versions compatible with your instance, you can look through our version history page.

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