
Jira Server 8.0.0.release - 8.0.1
Jira Data Center 7.1.0 - 7.1.10
Jira Data Center 8.0.0.release - 8.0.1
Create flexible templates for Jira issues to make your team work smarter, better and faster
Create flexible templates for Jira issues to make your team work smarter, better and faster
Autocomplete an issue's fields from a selected template. Create heavy iterative issues in less than 10 seconds!
Copy auto-filled sub-tasks to your issues. In Jira Software, create Epics with all the Stories attached. You can do it all from a single template!
Customize templates with both static and dynamic variables. Enjoy the app's flexibility!
Autocomplete an issue's fields from a selected template. Copy values upon workflow transitions with a dedicated post function. Create iterative issues in just 5 clicks!
Copy auto-filled sub-tasks to your issues. In Jira Software, create Epics with all the Stories attached. You can do it all from a single template!
Customize templates with both static and dynamic variables. Provide values for them during issue creation or on transitions. Enjoy the app's flexibility!
Autocomplete an issue's fields from a selected template. Copy values upon workflow transitions with a dedicated post function. Create iterative issues in just 5 clicks!
Copy auto-filled sub-tasks to your issues. In Jira Software, create Epics with all the Stories attached. You can do it all from a single template!
Customize templates with both static and dynamic variables. Provide values for them during issue creation or on transitions. Enjoy the app's flexibility!
More details
#1 app for templating Jira issues. Also available for Server and Data Center. 100% ITIL friendly.
The key features include:
- Autocomplete values from the selected template to a newly created issue. Also works for Epics in Jira Software
- Variables replace all occurrences of placeholders by providing the value only once
- Copy subtasks from a template, including Stories and Tasks attached to an Epic
- Apply template to the current issue to copy fields' values from a template
Learn from our blog:
- Why People Use And Love Issue Templates for Jira
- How to use variables in templates on Cloud
- How to create a workflow with multiple sub-task templates
- How to Create an Epic Issue Template in Jira Cloud
Reach out to us at support@deviniti.com in case of any questions, or ask them on the Atlassian Community.
Follow us on Twitter and Facebook to track the latest news from our company and Atlassian ecosystem.
More details
#1 app for templating Jira issues. Also available for Cloud and Data Center. 100% ITIL friendly.
The key features include:
- Autocomplete values from the selected template to a newly created issue. Also works in Jira Service Desk
- Variables replace all occurrences of placeholders by providing the value only once
- Copy Value from template on workflow transitions
- Copy Subtasks from a template
- Template whole Epics in Jira Software
- Default Templates are applied automatically on the Create Issue screen
Learn more from our blog:
Reach out to us at support@deviniti.com in case of any questions, or ask them on the Atlassian Community.
More details
#1 app for templating Jira issues. Also available for Cloud and Data Center. 100% ITIL friendly.
The key features include:
- Autocomplete values from the selected template to a newly created issue. Also works in Jira Service Desk
- Variables replace all occurrences of placeholders by providing the value only once
- Copy Value from template on workflow transitions
- Copy Subtasks from a template
- Template whole Epics in Jira Software
- Default Templates are applied automatically on the Create Issue screen
Learn more from our blog:
Reach out to us at support@deviniti.com in case of any questions, or ask them on the Atlassian Community.
Reviews for cloud
(54)Sign in to write a review
Hi Markus,
Thank you for your feedback. We’ve already published a new version of Issue Templates for Jira Cloud app. You can also find updated documentation on our website.
According to your complain about quick access to create issue from template, please find an answer in our documentation.
According to the autocomplete feature, we don’t use this terminology, but it works the same. Using Create from template form, select template which will be applied to your new issue.
In case of any questions, problems or doubts, don’t hesitate to contact us via email or schedule a meeting via calendly.
Best regards,
Deviniti Support Team

Hi,
Thank you for your feedback. We’ve already published a new version of Issue Templates for Jira Cloud app. You can also find updated documentation on our website. We hope that you find there all information that you need and improve your experience of working with our app.
Please find in our documentation to see how to link to create issue form and how to use Create from template button.
In case of any questions, problems or doubts, don’t hesitate to contact us via email: support@deviniti.com or schedule a meeting via calendly: https://calendly.com/deviniti.
Best regards,
Deviniti Support Team

Hi Anthony,
Thank you for your feedback. We’re happy that your experience of working with our customer support is positive!
We’ve already published a new version of Issue Templates for Jira Cloud app. You can also find updated documentation on our website.
Please check our documentation to see how to hide Create from template button, chapter about UI visibility. We hope that it will help you.
If you using templates, remember that default scope includes Summary field. You can modify it or create your scope - please read about in the chapter Scopes.
In case of any questions, problems or doubts, don’t hesitate to contact us via email or schedule a meeting via calendly.
Best regards,
Deviniti Support Team

Hi Carl,
Thank you for your feedback. We’ve already published a new version of Issue Templates for Jira Cloud app. You can also find updated documentation on our website.
To start working, we created onboarding section in our app. You can read more about it in our documentation.
In case of any questions, problems or doubts, don’t hesitate to contact us via email or schedule a meeting via calendly.
Best regards,
Deviniti Support Team

Hi Max,
Thank you for your feedback. We’ve already published a new version of Issue Templates for Jira Cloud app. You can also find updated documentation on our website.
In case of any questions, problems or doubts, don’t hesitate to contact us via email or schedule a meeting via calendly.
Best regards,
Deviniti Support Team
Reviews for server
(54)Sign in to write a review
Hi Desmond,
Thank you for your review. We are aware of the limitations on the customer portal although we're planning to improve it soon. All of the features you mentioned are already on our roadmap that's why we encourage you to keep track of the upcoming releases. For sure you'll find it useful!
Best regards, Deviniti Support Team

Thank you for your feedback, we really appreciate the fact that you find our app useful.As for documentation, we are aware that it's out-of-date, but we're already writing it anew. It will cover all necessary information about the app's features and configuration and should be available soon. We're terribly sorry for all inconvenience caused.
Reviews for Data Center
(54)Sign in to write a review
Hi Ahmed, I assume that you use Cloud version. I agree that it would be great to have subtasks linking one another and we are adding it to our roadmap. I will update you as soon as it's ready.
Regards, Milena

Thanks for your review! It's our pleasure to work with you, Lev :)
Regards, Milena

Thanks! We're glad to hear that you like this product.
Best regards, Milena
Cloud Pricing
Server Pricing
Data Center Pricing
10 users$10 | 25 users$200 | 50 users$400 | 100 users$800 | 250 users$1,000 | 500 & upAdditional pricing details |
50 users$100/year | 100 users$500/year | 250 users$1,000/year | 500 users$2,000/year | 750 users$2,300/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).
- Do you offer academic, community, or open-source licenses for cloud apps?
Academic, community and open source licenses are not available for cloud apps.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Deviniti is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Deviniti is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Deviniti is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2018-08-29
Summary
Improvement & Bugfix release
Details
If local storage is disabled in the browser, Issue Templates won't preselect project, issue type and last used template.
Apply template feature will print reports during the process of applying a template (previously report was printed after the process has been completed).
Now you can type multiline text for value of a custom variable when adding a new custom variable.
Versions
Version 7.7.1-J7 • Jira Server 7.2.0 - 7.13.1 • Released 2019-02-19
Summary
Bugfix release
Details
Default Templates configuration: Problem with displaying available templates on the list after changing Project Key (service desk project) has been fixed.Versions
Version 7.7.1-J8 • Jira Data Center 8.0.0.release - 8.0.1 • Released 2019-02-19
Summary
Bugfix release
Details
Default Templates configuration: Problem with displaying available templates on the list after changing Project Key (service desk project) has been fixed.Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Issue Templates for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Issue Templates for Jira. You're prompted to log into MyAtlassian. Issue Templates for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Issue Templates for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Issue Templates for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Issue Templates for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Issue Templates for Jira. You're prompted to log into MyAtlassian. Issue Templates for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Issue Templates for Jira versions compatible with your instance, you can look through our version history page.