Canned Responses Pro Templates for Jira

for Jira Cloud, Jira Server 7.6.0 - 9.12.0, Jira Data Center 7.6.0 - 9.12.0 and more
2,824 installs
  • Supported
  • Jira Service Management
  • Jira Software

As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

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Boost productivity

Create templates for predetermined responses to recurring issues.

Use dynamic macros to generate these contextual templates using issue data.

Create issues with templates

Use your Canned Responses templates in the Description Field, as well as any Text Field (multi-line) and custom field within Jira.

Organize templates into folders

Group your templates using folders. Whether you organize by time period or subject, using folders can be a huge time-saver when navigating the tool to find the right template!

More details

Save time, standardize tasks, and improve business processes with Canned Responses Pro Templates for Jira!

Compose content-aware templates for comments once and spend more time actually helping customers. Share templates and give your team a productivity boost.


  • Reuse your previously composed comments.
  • Prevent mistakes in your responses.
  • Save time with automated responses.


The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

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