Canned Responses Pro Templates for Jira
- Jira Service Management
- Jira Software
As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Create issues with templates
Use your Canned Responses templates in the Description Field, as well as any Text Field (multi-line) and custom field within Jira.
Organize templates into folders
Group your templates using folders. Whether you organize by time period or subject, using folders can be a huge time-saver when navigating the tool to find the right template!
Save time, standardize tasks, and improve business processes with Canned Responses Pro Templates for Jira!
Compose content-aware templates for comments once and spend more time actually helping customers. Share templates and give your team a productivity boost.
- Reuse your previously composed comments.
- Prevent mistakes in your responses.
- Save time with automated responses.
- Visibility scopes: personal, group, global, and per project.
- Jira Service Management Automation integration with the "Add canned response" action.
- Macros for issue fields: e.g. reporter, assignee, issue key, and more including custom fields!
- Easy shared templates management - project administrator permissions required.
- Export/import your templates.
- Organize templates into folders.
- Canned Responses for the Description Field and any Text (multi-line) custom field within Jira.
The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security