Canned Responses Pro Templates for Jira
- Supported
- Jira Service Management
- Jira Software
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Boost productivity
Create templates for predetermined responses to recurring issues.
Use dynamic macros to generate these contextual templates using issue data.
Create issues with templates
Use your Canned Responses templates in the Description Field, as well as any Text Field (multi-line) and custom field within Jira.
Organize templates into folders
Group your templates using folders. Whether you organize by time period or subject, using folders can be a huge time-saver when navigating the tool to find the right template!
More details
Save time, standardize tasks, and improve processes with Canned Responses Pro Templates for Jira!
Compose content-aware templates for comments once and spend more time actually helping customers. Share templates and give your team a productivity boost.
Benefits:
- Reuse your previously composed comments.
- Prevent mistakes in your responses.
- Save time with automated responses.
Features:
- Visibility scopes: personal, group, global, and per project.
- Jira Service Management Automation integration with the "Add canned response" action.
- Macros for issue fields: e.g. reporter, assignee, issue key, and more including custom fields!
- Easy shared templates management - project administrator permissions required.
- Export/import your templates.
- Organize templates into folders.
- Canned Responses for the Description Field and any Text (multi-line) custom field within Jira.
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