Canned Responses Pro Templates for Jira

Speed up resolution times, standardize tasks, and streamline your service desk with Canned Responses Pro.

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Compose content-aware templates for comments once and spend more time actually helping customers. Share templates and give your team a productivity boost.

Benefits:

• Reuse your previously composed comments.
• Prevent mistakes in your responses.
• Save time with automated responses.

Features:

• Visibility scopes: personal, group, global, and per project.
• Jira Service Management Automation integration with the "Add canned response" action.
• Macros for issue fields: e.g. reporter, assignee, issue key, and more including custom fields!
• Easy shared templates management - project administrator permissions required.
• Export/import your templates.
• Organize templates into folders.
• Canned Responses for the Description Field and any Text (multi-line) custom field within Jira.

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