Canned Responses Pro Templates for Jira

Improve resolution times with pre-determined and customizable templates for internal notes, replies to customers, and description fields.

Create polished, custom signatures for consistent branding and professional communication across all your responses.

Save time by automating repetitive tasks like ticket assignment, updates, or status changes – streamlining your workflows effortlessly.

Create templates with dynamic variables (e.g., $reporterName$ and $currentUserName$) that automatically populate values from Jira fields.

Enhance your workflow with the free browser extension, adding Transition Screen and Queue View support to your toolkit for a deeper Jira integration.

Control who can view, edit, or use templates with advanced visibility and permission settings for seamless collaboration.

Bring your templates to life with attachments such as images, PDFs, videos, GIFs and more for detailed instructions.

Choose where your data is stored to meet compliance requirements and protect sensitive information securely.

Save time with AI-powered smart replies (100 credits each month per user) based on an issue’s details, description, comments, and existing templates.

Review and track how your templates have been used over the past 90 days, keeping an eye on efficiency and trends.

Boost efficiency with 10x more AI-powered Smart Reply credits (1,000 credits each month per user), enabling faster, smarter responses for your team.

Access unlimited historical data on template usage in the Insight page, ensuring detailed analytics and trend tracking.