Jira is a great tool, isn't it? But sometimes it's just not enough.
Thanks to the extensive API provided by Atlassian, it is possible to build on aspects that don't quite get the job done, and that's what we do: we fill in the gaps in what is already a good product to make it a great one.
Is there something you'd like Jira to do that it currently doesn't? That's what we do, let us know what you need at email@example.com