Founded in 2005, PhaseWare is a leading provider of robust and financially viable customer service and support software solutions. PhaseWare provides a tailored solution and works with customers step-by-step, not just to get up-and-running, but to achieve their goals. PhaseWare enables companies to better manage their business processes, reduce operational expenses, and significantly increase the effectiveness and quality of customer service and support. The applications are delivered in either an on-site or software-as-a-service (SaaS) model. PhaseWare provides a competitive advantage to serve, support, retain, and maximize the value of every customer.