About Quantum WhisperQuantum Whisper’s JIRA Connector is an easy way to eliminate the “black hole” between support and development. It enables organizations using Microsoft Dynamics CRM or ServiceNow for support teams and JIRA for development teams to seamlessly integrate desperate line-of-business applications. A common scenario from CRM/ServiceNow is the escalation of bugs or issues that require development resources to fix. From their support application, users can search and link to existing JIRA issues or automatically create new ones as required. CRM/ServiceNow incidents are subsequently synchronized with key development (JIRA) information.
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