About Quantum Whisper
Quantum Whisper’s JIRA integration service is an easy way to eliminate the “black hole” between support and development teams. It enables organizations using Salesforce.com, Microsoft Dynamics 365 (CRM) or ServiceNow to seamlessly integrate respective line-of-business applications. A common scenario from CRM/ServiceNow is the escalation of cases (e.g., bugs or issues) that require development resources to fix. From the support/case management application, users can search and link to existing JIRA issues or automatically create new ones. CRM/ServiceNow cases are subsequently synchronized with key development (JIRA) information.
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