Help Scout is a web-based help desk designed for a great customer experience. Post any number of events from Help Scout (New conversations, customer replies, assignments, etc.) instantly to the HipChat room of your choice.
Help Scout is scalable customer support with no help desk headaches. It is invisible to customers so the experience is personalized like a normal email and packed with collaboration tools to keep your team on the same page along with beautiful reports filled with actionable data to track support performance over time.