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SLA Time and Report for Jira (Manage, Track, and Alert SLAs)

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SaaSJet

🏅 High-performance SLA & OLA management: automate workflows, analyze SLA reports, and improve delivery with time to SLA tracking

Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud

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JiBrok

Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features

SLA Time Management

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Deviniti

Centralize Service Level Agreement (SLA) and OLA management across teams and multiple projects in Jira & JSM

SLA Timer for Jira

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jPlugs

Easy Service Level Agreements for customers and vendors

Business Days Elapsed SLA Timer

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Akeles Consulting

SLA tracking using Traffic Light and Number of working days elapsed

Charts and Reports for Jira Service Management

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view26 GmbH

Custom Charts & Reports for Jira Service Management – Dashboards, Gadgets & PDF Export

Rich Filters::Service Management Dashboards

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Appfire

Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Time Tracking Fields for Jira

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Terano Apps

Add multiple time tracking fields per issue for separate QA, SLA, and contract estimates

JSMXtend - SLA Insights for Jira Service Management

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T4S Partners

Enhance user expectations by providing clear transparency to the service level agreement values in the JSM Customer Portal

Great Gadgets for Jira Cloud (Agile Charts Reports KPIs)

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StonikByte

Dashboard gadgets for Scrum, Kanban, Release & ITSM: burndown/burnup, velocity, cycle time/SLA, pivot table, forecast, CFD & more

Great Gadgets for Jira DC (Agile Charts Reports KPIs)

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StonikByte

Dashboard gadgets for Scrum, Kanban, Release & ITSM: burndown/burnup, velocity, cycle time/SLA, pivot table, forecast, CFD & more

⏱️ Customer Portal SLAs

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ChiliShelf

Empower your service desk with real-time SLA information directly in the portal. 1234…GO

Pull-Driven Work Automation - Cross-Project Work Queues

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67 talents

Simplify assignments, slash idle time, cherry-picking with a one-screen view to manage work for Jira Core, Software and JSM

Performance Objectives: Charts & Reports for Jira Dashboards

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DevAcrobats

Easy reports, custom charts, SLA and OKR metrics for Jira Dashboards. Sprint velocity, Time in status & Time tracking KPIs

Time in Status Reports

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RVS

Jira Time in Status reports. Track lead time, cycle time. Time with Assignee. Average Time in Status. Dashboards Gadgets

Omni-Channel for Jira Service Management

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PingPilot

Add Chat, SMS, Voice and Video directly inside Jira. Omni-Channel tickets with Atlassian Intelligence (AI) and Canned Responses

Task Flow Simulator

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Pro Task

Monte Carlo, Forecast, SLA, A/B,Capacity Planner, Anomaly

Automate Onboarding - kickstart success from day zero

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Modus Create

Optimize HR onboarding using Jira, JSM, Assets, and Confluence to automate workflows, improve visibility, and maintain compliance