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Extension for Jira Service Management

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Deviniti

Make sure your request forms include all the information agents need to assist customers better

Chat for Jira Service Management

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Appfire

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Actions for Jira Service Management

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Deviniti

Add self-service actions to your Customer Portal: editable requests, drafts, required fields, and progress tracking. Zero coding

Service Pack for Agents

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Appsvio - Atlassian Partner of the Year for 2023

Merge duplicate requests and clean up your service desk backlog - faster incident resolution in Jira Service Management

Advanced Portal Reports for Jira Service Management

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Nemetschek Bulgaria

Bring self-service reporting and request lists prioritization to your JSM portal customers

Feature Bundle – Self-Service Extension for JSM

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Appsvio - Atlassian Partner of the Year for 2023

Announcement banners, request progress timeline, and customer self-service editing for Jira Service Management

My Requests Extension for Jira Service Management

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Deviniti

Let customers organize My Requests page to find, filter and manage requests with ease

Q Collapse for Jira Service Management

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Communardo Austria GmbH

Multi-level Queue Structures for a better overview

SLA PowerBox - On Time Service Delivery

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Almarise

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Translation for Jira Service Management

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Deviniti

The ultimate tool for multilingual customer support in Jira Service Management

Theme Extension for Jira Service Management

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Deviniti

Create a Customer Portal in Jira Service Management that reflects your brand

Doublecheck for Jira Service Management

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Accxia-US

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

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Refined

Build guided, audience-aware service journeys that scale: custom branded JSM customer portals, service centers, help desks & more

Run Self-Service Reports for Confluence

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Appfire

Build dynamic self-service reports that anyone on your team can run — right within Confluence

Statuspage for Jira Service Management

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Atlassian

Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

ServiceNow Integration for Jira (Two-Way Sync)

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Getint — Work Sync & Integrations

ServiceNow Jira Integration with Real-Time Two-Way Sync, Field Mapping and Workflow Automation

Ultimate Customizer for Jira Service Management

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aety aps

Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

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Refined

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding