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Faqtual – Customer Support Knowledge Base and Snippets

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Faqtual

Share snippets, FAQs, and templates with your customer support team, with huge AI power-ups

Translation for Jira Service Management

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Deviniti

The ultimate tool for multilingual customer support in Jira Service Management

Chat for Jira Service Management Cloud

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Amrut Software Pvt Ltd

Supercharge your JIRA Service Management with live chat for proactive customer support

Redpen - Report visual bugs and feedback to Jira

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Ajmera Infotech Inc.

Capture & report issues in Jira. All-in-one bug & feedback reporting tool for customer support, testing, and product development

Customer Informer for Jira Service Management

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Simplify

Integrate dynamic templates and tailored content into Jira Help Center to enhance customer support

Marketplace Integration for Jira

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META-INF KFT

Customer support on steroids with Atlassian Marketplace Data in Jira Service Management

IrisAgent

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IrisAgent

AI-powered Customer Support Automation with GPT-based Answers, Triaging, Issue Correlation, and Tagging

Quark Assistant

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Quark.ai

Drive top-tier customer experience and skyrocket productivity using Quark’s Autonomous Customer Support platform

AiseraGPT

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Aisera Inc.

Revolutionize Employee and Customer Support with Generative AI and Automation

Scroll Sites for Confluence (Help Centers, Blogs, Websites)

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K15t

Share Confluence content as branded, responsive websites. Choose a theme, customize it, and go live in minutes – no coding needed

Great Gadgets for Jira Cloud (Agile Charts Reports KPIs)

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StonikByte

Dashboard gadgets for Scrum, Kanban, Release & ITSM: burndown/burnup, velocity, cycle time/SLA, pivot table, forecast, CFD & more

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

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Refined

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Feature Bundle – Extension for Service Collection

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Appsvio - Partner of the Year in ITSM App Solutions

Turn your customer portal into self-service hub with custom actions, fields and progress steps - for a better customer experience

Single Sign On SAML SSO for Jira (SSO SAML) + User Sync/SCIM

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miniOrange

Boost Atlassian Security with JIRA SAML Single Sign On (Jira SSO) + User Sync (SCIM). Supports Okta ADFS Azure AD Google Apps

mO Two Factor Authentication (2FA) for Jira

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miniOrange

Jira 2FA for Data Center: Secure login with Jira Two Factor Authentication (2FA/MFA)- Google Authenticator (TOTP), Hardware Token

Single Sign On SAML SSO for Confluence (SSO SAML)+User Sync

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miniOrange

Boost Atlassian Security with Confluence SAML Single Sign On(SSO)+User Sync(SCIM). Supports Okta ADFS Azure AD Google App OneLogin

Merge Agent for Jira (JSM Queue & Backlog Issue Merger)

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codefortynine

Merge issues & any issue content. Merge duplicate issues & consolidate related work items. Issue merger for your JSM tickets

Great Gadgets for Jira DC (Agile Charts Reports KPIs)

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StonikByte

Dashboard gadgets for Scrum, Kanban, Release & ITSM: burndown/burnup, velocity, cycle time/SLA, pivot table, forecast, CFD & more